MONDAY JAN 6,
2003
(4) FULL DAY TUTORIALS
9AM - 4PM
(1)
Enterprise
Application Integration Architectures :
EAI Product Insights
Anna Liu and Ian Gorton
We will highlight some of the major problems and issues in Enterprise
Application Integration (EAI) technology selection and deployment. This is an advanced
seminar that will also provide a taxonomy of the different types of EAI
solutions, including those based on proprietary, MOM, COM+ and J2EE based
technologies.
We will show how the selection of the different types of EAI solutions will implicitly lead to integration solution taking shape very differently in terms of architectural qualities and trade-offs. The choice of an EAI solution has a Dramatic effect on the performance, scalability and cost of the deployed solution. This session will demonstrate the effects of these trade-offs by presenting some of the latest results from CSIRO's Middleware Technology Evaluation (MTE) project, which is providing independent, rigorous evaluations of the spectrum of middleware technology, and in particular, EAI technologies.
Anna Liu
is a R&D Leader at the Commonwealth Scientific and Industrial Research
Organisation, in the area of Software Architecture and Component Technologies.
At CSIRO, she heads up the Middleware Technology Evaluation project, and leads
various architecture review and design consultant projects for various
industries. She also holds a senior lecturing position at the University of
Sydney, Australia, and a visiting scientist position at CMU-SEI. She has
in-depth knowledge and experiences in the area of architecture analysis and
design, involving middleware technologies. She has been a tutorial presenter at
WICSA-2001, TOOLS Pacific 2000, industry track presenter at ICSE-2002, and
various paid professional seminars on Middleware in Australia.
http://www.cmis.csiro.au/anna.liu/
Ian Gorton is Chief Architect
in the Information Sciences & Engineering Division at Pacific Northwest
National Laboratory. He has over a decade of experience in both research and
industry providing distributed solutions to complex information systems. He has
previously worked for CSIRO, IBM Transarc, UNSW and Microsoft Australia, and has
published over 60 refereed papers and one book.
http://www.cmis.csiro.au/Ian.Gorton/
Contact
information
Anna Liu
SACT, CMIS, CSIRO
Locked Bag 17, N.Ryde NSW 1670
Australia Fax: +61 2 9325-3280
Tel: +61 2 9325 3216
Mobile: 0408 618848
Email: Anna.Liu@cmis.csiro.au
(2) Knowledge
Management Frameworks: Tools for Capturing
Socio-Technical Activity Research (STAR) Group on Knowledge Management
This tutorial will present and
discuss a number of knowledge management frameworks ranging from Nonaka’s
knowledge management model through a number of more recent perspectives and
approaches. The more recent include a socio-cultural framework and an activity
theory approach to knowledge management. We will thereby guide participants
through discussions to facilitate their developing their own hybrid frameworks
from their own particular perspectives that can be tailored to best suit their
own organizations.
Kate Crawford
heads the Novae Research Group at the Australian Technology Park in Sydney.
She also works as a consultant with leading innovators to facilitate the
entrepreneurial learning, knowledge making and development processes that are an
essential element of technical and scientific innovation.
Irena Ali is a Defense Scientist
in DSTO. Ms Ali’s background is
in information management and information seeking. Her work focuses on
researching organizational and cultural factors contributing to effective
organizational learning. She has published and presented both nationally and
internationally in the field of organizational and social learning.
Contact
information
A/Professor Helen Hasan
University of Wollongong
Department of Information Systems
Northfields Ave.
Wollonggon
NSW 2522
Australia
Tel: +61 21 4221 3757
Fax: +61 21 4221 4474
Email: helen_hasan@uow.edu.au
www.uow.edu.au/commerce/buss/dept.htm
(3)
Bringing ERP to the Classroom
Ray
Boykin, Gail Corbitt,
Louis Girolami,
Amelia Maurizio
Enrollment limited to 30.
This workshop includes
interactive presentations using Chico’s ERP installation. Participants can use their own laptops, (although we will have 5-6
available). Topics to be covered
include:
Overview of ERP and ERP II (what they are, why they are important and implications for MIS/CIS/Supply Chain student
Requirements for academic institutions (technical options, curriculum support, etc.)
Overview of SAP’s R/3 (with hands on exercises) for:
Processes
Data Management
Configuration
Systems Administration
EAI (Enterprise Application Integration options)
Logistics in more detail
Business Warehouse (data mining)
Customer Relationship Management
Note: CSU Chico was the first SAP Academic Alliance partner in the Americas and
is considered one of the leading universities worldwide in the discipline of ERP
education and applied research. The
university has done both theoretical and applied research in the ERP area for
companies such as Hewlett Packard, SAP Laboratories, Penguin Computing, Nortel
Networks and IBM Global Services. In
addition, CSU Chico is presently of a handful of universities designated as a
University Competency Center (UCC) for SAP services. In this role, we offer ERP services to other universities in North
America. Presently, there are fewer than 10 SAP UCC’s in the world.
Dr. Raymond F.
Boykin is a Professor of Operations Management and SAP
Fellow in the College of Business at California State University, Chico (CSUC).
He is the current Director of the CSU Chico SAP Program, a SAP
Distinguished Scholar, and on the advisory board of the SAP Innovation
Institute. His SAP related industry experiences include: supply chain analysis,
SAP R/3 (MM and QM modules) and implementation and configuration.
Dr. Gail Corbitt
is a Professor of Management Information Systems at California State University,
Chico and she is also a Distinguished Scholar for SAP’s Academic Alliance
Program. She is a past Director of
the CSU Chico SAP program, has worked on SAP implementation projects for HP and
Chevron, and has taught SAP Systems Administration, ABAP and ERP Configuration
and Use.
Louis Girolami
joined SAP America as Director of Finance in 1999.
In addition to his role in Finance, Lou is responsible for initiatives
connected with Customer Relations Management, Consumer Products and
Manufacturing. Prior to joining SAP
America, Lou worked for J.P. Morgan and KPMG Peat Marwick.
Dr. Amelia A.
Maurizio
joined SAP America as an Associate Manager of the University Alliance Program in
1998. In October of 2000, Dr.
Maurizio was named Director of SAP’s
Education Alliance Program. Prior
to joining SAP, Dr. Maurizio spent several years in higher education as
Assistant Vice President for Academic Administration and Adjunct Professor of
Finance.
Professor Jim Mensching, Ph.D., CPA earned his Ph.D. in 1976 from the University of Chicago in Management Science, has taught in the information systems area for over 28 years. Presently Dr.Mensching's major focus is on ERP systems, dealing with basis support, ABAP programming, cross system implementations, system bolt-ons and ERP configuration and implementation. Recent business experience includes SAP related software development and configuration for many organizations, including IBM and Hewlett Packard.
Contact
information
Email: gcorbitt@csuchico.edu
(4)
Scenario-Based Usability
Engineering
Mary Beth Rosson and John
M. Carroll
In scenario-based design (SBD), descriptions of usage situations are more
than just orienting examples; they are first-class design objects. SBD takes
literally the adage that a tool is what people can do with it—the consequences
for them and for their activities that use it. This tutorial
introduces SBD as part of a usability engineering framework, using case studies
and group exercises to illustrate and practice the methods.
Mary Beth Rosson
is Associate Professor of Computer Science at Virginia Tech. She is author of
numerous articles, book chapters, and tutorials, including Usability
Engineering: Scenario-Based Development of Human-Computer Interaction (Morgan
Kaufmann, 2001).
John M. Carroll is Director of the
Center for Human-Computer Interaction at Virginia Tech. His books on
scenario-based design include
Scenario-Based Design:
Envisioning Work and Technology in System Design (John Wiley, 1995), Making
Use: Scenario-Based Design of Human-Computer Interactions (MIT Press, 2000),
and Usability Engineering: Scenario-Based Development of Human-Computer
Interaction (Morgan Kaufmann, 2001).
Contact information:
Mary Beth Rosson and John M. Carroll
Center for Human-Computer Interaction
& Department of Computer Science,
Virginia Tech
Blacksburg, VA 24061-0106
Email: rosson@vt.edu
http://www.cs.vt.edu/~rosson
MONDAY
JAN 6, 2003
(5) MORNING TUTORIALS
9AM - 12 NOON
(5)
MultiMedia Literacy
Return
to Tutorial Schedule
Stephanie Barish
The proliferation of computer-mediated and networked communication has resulted in the need for written and spoken languages to expand in terms of vocabulary and even beyond words. As we absorb the visual, audio, and combined media into our daily lives, what will it mean to be truly literate and, by extension, educated in the 21st Century? And in what ways will this fit into, subvert, change, and even support the Ivory Tower?
By virtue of embracing today’s new and emerging media technology, the goal of the Institute for Multimedia Literacy is to build upon existing written literacy to embrace enhanced literacy — incorporating still and moving images, aural communication, and multimedia applications, as well as the written word. This paradigm with its shifting and expanding notion of literacy has the potential to change the future of education.
Stephanie Barish is Director of the Institute for Multimedia Literacy at the University of Southern California's Annenberg Center for Communication. Previous accomplishments include her work as Producer and Creative Director at Steven Spielberg's Survivors of the Shoah Visual History Foundation since 1994.
She has worked with New York's Museum of Jewish Heritage as Art Director for a permanent exhibition of computer-generated artworks, and with the Museum of Tolerance in Los Angeles as Project Director for the design of its new interactive learning center. She also supervised graphics-imaging and designed the titles for the 1998 Academy Award-winning documentary, "The Last Days."
Elizabeth
Monk Daley As Dean of University of Southern California's School of
Cinema-Television since May 1991, and the first holder of Steven J. Ross/Time
Warner Dean's Chair, Elizabeth Monk Daley has strengthened School's long
standing ties with the entertainment industry and
addressed the newest technological developments. Under her leadership,
the School has added numerous new curricula, including the Sony Media Center,
the Entertainment Technology Center, the Animation and Digital Arts program, a
graduate and undergraduate program in the Business of Entertainment., and
recently established the MFA degree in Interactive Media.
The Robert Zemeckis Center for Digital Arts, a 35,000 sq. ft. production
facility officially opened in March 2001, nearly doubling the physical
infrastructure of the School.
Daley
also serves as Executive Director to the Annenberg Center for Communication
whose activities focus on research and applications in the new communication
media.
Prior
to joining USC, Daley served as executive director of Taper Media Enterprises,
the film and television subsidiary of the Mark Taper Forum, and as a producer
for MGM/UA Television. Daley was an independent television producer in
Washington, D.C., where she established a media-consulting group that produced a
variety of art, educational, documentary and corporate programming for public
television, the federal government and the private sector.
Daley
has served as a consultant to a variety of national and international arts and
media organizations, and serves as
a member of the boards of the California Film Commission, the Center for
Governmental Studies, and the Benton Foundation.
She has twice been honored
by American Women in Radio and Television and was twice nominated for a Los
Angeles Area Emmy Award. She has
received several other state and local honors, including a Cine Golden Eagle and
the Barbara Jordan Award, and the California Governor's Award for her work with
programming about the handicapped, as well as a lifetime achievement award from
the International Electronic Cinema Association.
Daley
earned a Ph.D. degree from the University of Wisconsin and M.A. and B.A. degrees
from Tulane University and Newcomb College.
(6)
Repeatable
Success with Collaborative Technology: ThinkLets, and Methodologies
As more organizations incorporate virtual teams into their standard operations, they encounter varied success; from those reporting substantially enhanced performance and efficiency to wildly unpredictable successes to no success at all. In order to produce predictable, useful results, research has begun to focus on development, discovery, and documentation of team processes on two levels two levels of abstraction: ThinkLets, and Methodologies. ThinkLets are packaged and scripted thinking activities that fall into five categories representing fundamental patterns of group thinking: Diverge, Converge, Organize, Evaluate, and Build Consensus. A Methodology is a step-by-step process for accomplishing a mission-critical task like strategic planning, risk assessment, requirements negotiation.
In this tutorial participants will:
gain hands-on experience with at least four thinkLets, and receive documentation for others;
explore how predictable, repeatable methodologies may be constructed from thinkLets;
learn new technology for direct delivery of repeatable methodologies
Robert O. Briggs is Research Coordinator for the Center for the Management of Information at the University of Arizona, is on the Faculty of Technology, Policy, and Management at Delft University of Technology in The Netherlands, and is Director of R&D for GroupSystems.com. Since 1990 he has investigated the theoretical and technological foundations of collaboration, and has applied his findings to the design and deployment of new technologies, workspaces, and processes for high-performance teams. He and his colleagues are responsible for numerous recognized theoretical breakthroughs and technological milestones. In the course of his field research he has created team processes for the highest levels of government, and has published more than 60 scholarly works on the theory and practice of collaborative technology. He earned his PhD in MIS at the University of Arizona and holds a BS and MBA from San Diego State University.
Gert-Jan DeVreede is full professor at the University of Nebraska, Omaha. Previously, he was department head of the Faculty of Engineering, Policy, and Management at the Delft University of Technology in the Netherlands, where he is still an affiliated fellow. He received his PhD in Systems Engineering from Delft, where he established a successful program of Group Support Systems research. His research interests include the application of collaborative technologies to facilitate organizational design activities, and the adoption and diffusion of GSS in both Western environments as well as developing countries. His articles have appeared in various journals, including JMIS, JDS, Journal of Creativity and Innovation Management, Holland Management Review, Database, Group Decision and Negotiation, CACM, and Journal of Simulation Practice and Theory.
Jay Nunamaker is Regents and Soldwedel Professor of MIS, Computer Science and Communication, and Director of the Center for the Management of Information at the University of Arizona, Tucson. His research on group support systems addresses behavioral as well as engineering issues and focuses on theory as well as implementation. Dr. Nunamaker founded the MIS department (3rd and 4th nationally ranked MIS department) at The University of Arizona and established campus-wide instructional computer labs that has attracted academic leaders in the MIS field to the university faculty. He received his PhD in systems engineering and operations research from Case Institute of Technology, an MS and BS in engineering from the University of Pittsburgh, and a BS from Carnegie Mellon University. He has been a registered professional engineer since 1965.
Contact information
Robert O. Briggs, PhD
Director of Research and Development
GroupSystems.com
1430 E. Ft. Lowell Rd.
Tucson, AZ 85719
Tel: 520-322-7179
Fax: 520-325-8319
Email: bob@groupsystems.com
www.groupsystems.com
(7)
Reconciling
Business Modeling and Requirements with
Software Development
Hermann
Kaindl
How can the application domain in the business be better understood using OO modeling?
How do scenarios / use cases fit together with functional requirements?
How can OO (object-oriented) principles like classification help organizing a huge number of requirements.
This intermediate-level tutorial addresses several important issues with regard to object-oriented approaches because they are relevant for business modeling and industrial software development. Starting to utilize object-oriented ideas already from business models and early requirements, this tutorial explains their relationship with use cases and a Domain Model, as well as its clean transition to a Design Model.
Hermann Kaindl
is a senior consultant with the division of program and systems engineering at
Siemens AG Austria for business modeling, requirements engineering and
object-oriented modeling. At
Siemens he gained more than twenty years of experience in software development.
He is also an adjunct professor at the Technical University of Vienna, where he
is currently negotiating an offer for a full professorship. He has contributed
to the theory of scenario-based design (relating scenarios both with goals and
functional requirements), and this theory underpins the practical applications
of his approach in real-world projects. He published three books and more than
sixty papers in refereed journals, books and conference proceedings. He has
given in-house courses about object-oriented modeling, and he has previously
held tutorials on the reuse of requirements at CAiSE’00 and RE’01.
Hermann Kaindl
Siemens AG Austria, PSE
Geusaugasse 17
A-1030 Vienna
Austria
Tel: +43 51707 43288
Fax: +43 51707 53270
Email: hermann.kaindl@siemens.com
(8)
Exploring Cognition in Information
Systems
Felix
B. Tan and M. Gordon Hunter
Recent studies have confirmed the importance of understanding the cognition of users and information systems (IS) professionals. These works agree that organizational cognition is far too critical to be ignored as it can impact on IS outcomes. While cognition has been considered in a variety of IS contexts, no specific methodology has dominated. A theory and method suitable to the study of cognition - defined as personal constructs that individuals use to understand IT in organizations - is Kelly's (1955) Personal Construct Theory and its cognitive mapping tool known as the repertory grid (RepGrid). This tutorial introduces the RepGrid to IS researchers. This technique offers the potential to significantly enhance our understanding of how users, managers and IS professionals make sense of IT in their organizations.
Felix B. Tan serves as the Editor-in-Chief of the Journal of Global Information Management. He is also the Vice President of Research for the Information Resources Management Association and Editor of the ISWorld Net's “EndNote Resources” page. Dr. Tan's current research interests are in business-IT alignment, global information management, management of IT and cognitive mapping methods.
M. Gordon Hunter serves as an Associate Editor of the Journal of Global Information Management. Dr. Hunter has previously held academic positions at universities in Canada, Hong Kong, and Singapore. His current research interests relate to the productivity of systems analysts with emphasis upon the personnel component, including cross-cultural aspects, and the effective development
Contact information
Felix B. Tan
Department of Management Science & Information Systems
The University of Auckland
Private Bag 92019, Auckland, New Zealand
Tel: +649 3737999
Fax: +649 3737566
Home Tel: + 64 9 5349041
Email: f.tan@auckland.ac.nz
M. Gordon Hunter
Department of Information Systems
Faculty of Management
The University of Lethbridge
4401 University Drive
Lethbridge, Alberta
Canada T1K 3M4
Tel: 1 (403) 329 2672 Ÿ
Fax: 1 (403) 329-2038
Home Tel: + 1 403 381 1888
Email: ghunter@uleth.ca
(9)
Open-Source MIS Programs
Andrew Urbaczewski and Mark Ginsburg
This tutorial will introduce you to the philosophy and general classes of software products that fall under the Open Source umbrella, and it will demonstrate actual uses of powerful operating systems and software products that can strengthen MIS core and elective classes. Demonstrations include Linux, Apache/Tomcat, PHP, Java JDBC and mySQL, mySQLFront, the ALICE Chatbot, StarOffice, and XML/XSL.
Andrew Urbaczewski is an Assistant Professor of Management Information Systems at Washington State University. His research interests include wireless mobile collaboration, electronic commerce, and electronic monitoring of employees. He received a PhD in Information Systems from Indiana University.
Mark Ginsburg is an Assistant Professor of Management Information Systems at the University of Arizona. His research interests include social and technical aspects of virtual community platforms and collaborative systems to support document and knowledge management. Ginsburg received a PhD in information systems from New York University.
Contact information:
Andrew Urbaczewski
School of Accounting, Information Systems, and Business Law
Washington State University
P.O. Box 644729
Pullman, WA 99164-4729
phone +1 509.335.2422
dept. phone +1 509.335.8541
Fax: +1 509.335.4275
Cell Tel: +1 509.432.5868
Email: andrew@urbaczewski.com
Mark Ginsburg
MIS Dept., Eller College of Business
University of Arizona
1130 McClelland Hall, #430BB
Tucson, AZ 85721
Tel: +1 520 621 7472
Fax: +1 520 621 2433
Email: Mark@Eller.Arizona.edu
MONDAY JAN 6,
2003
(4) AFTERNOON TUTORIALS
1PM - 4PM
(10)
Technology Supported Learning
Robert O. Briggs and Jay F.
Nunamaker, Jr.
The goal of education is to increase the likelihood that the learner and those around the learner will survive and thrive. Eight hundred years ago, as educational institutions were organized to optimize available information technologies. Knowledge repositories were rare and very costly. Books were painted by hand on parchment made of sheepskin. Today's technology is radically changing the economics of learning. This, in turn, is changing the role of the learner, the teacher, and the educational institution. In this tutorial you will hear from researchers at the cutting edge of research on technology supported learning. They will offer pragmatic insights based on their experiences in the field, and will discuss future implications of today's research.
Robert O. Briggs is Research Coordinator for the Center for the Management of Information at the University of Arizona, is on the faculty of Delft University of Technology in the Netherlands, and he is Director of R&D for GroupSystems.com. He has investigated the theoretical and technological foundations of collaboration, and has applied his findings to the design and deployment of new technologies, workspaces, and processes for high-performance teams. He earned his PhD in MIS at the University of Arizona and holds a BS and MBA from San Diego State University.
Jay Nunamaker is
Regents and Soldwedel Professor of MIS, Computer Science and Communication, and
Director of the Center for the Management of Information at the University of
Arizona, Tucson. His research on
group support systems addresses behavioral as well as engineering issues and
focuses on theory as well as implementation. He received his PhD in systems
engineering and operations research from Case Institute of Technology, MS and BS
in engineering from the University of Pittsburgh, and a BS from Carnegie
Mellon University.
Contact information
Robert O. Briggs
Director of Research and Development
GroupSystems.com
1430 E. Ft. Lowell Rd.
Tucson, AZ 85719
Tel: (520) 322-7179
Fax: (520) 325-8319
Email: bob@groupsystems.com
www.groupsystems.com
(11)
Grid Computing
Michael A. Langston and Faisal
N. Abu-Khzam
The computational grid is an increasingly popular model of wide-area distributed computing. Such a grid need not have a rigid framework, but may instead contain many sorts of computation nodes, file servers, high-speed switches and so forth. It can provide an attractive means for achieving parallelism and resource sharing, as well as providing wide access to scarce or one-of-a-kind scientific instruments. Given its potential for providing an integrated, collaborative research environment, some have even predicted that an international grid will one day be the natural successor to the world wide web.
Topics to be addressed in this tutorial include grid access methods, computation /communication tradeoffs, algorithmic techniques and novel applications of grid technologies.
Michael A. Langston currently holds the title of Professor of Computer Science at the University of Tennessee. He is perhaps best known for his long-standing work on combinatorial algorithms, complexity theory and design paradigms for sequential and parallel computation.
Faisal N. Abu-Khzam is currently a doctoral candidate at the University of Tennessee. He holds an MS from the American University of Beirut. His research interests include grid computing, graph theory and the analysis of algorithms. Additional information may be obtained at http://www.cs.utk.edu/~abukhzam.
Contact information:
Michael A. Langston
Department of Computer Science
University of Tennessee
Knoxville, TN 37996-3450
Tel: 865-974-3534
Email: langston@cs.utk.edu
http://www.cs.utk.edu/~langston
(12) The
History,
Principles, and Methods of System Dynamics and its Relationship
to
Return
to Tutorial Schedule
Other Fields of Systems Sciences
Jochen
Scholl, Paulo Goncalves, Nadine Schieritz, Andreas Groessler, and
Laura Black
System Dynamics (SD) is a
methodology designed for modeling complex systems, in which variables are
circularly linked and causally interdependent.
In recent years, the idiosyncrasy of complex systems under study has
increasingly forced scholars from various fields to look beyond the traditional
linear relationship of "independent-dependent variable" since complex
systems typically defy such a dichotomous distinction.
This tutorial will appeal to scholars from all fields at HICSS who
encounter the limitations of sequential cause-effect research designs and try to
familiarize themselves with the promises of methodological alternatives. In
particular, it supports and complements ideas and methods as they are presented
in the Complex Systems Track and in the Modeling Nonlinear Natural and Human
Systems Minitrack in the Decision Technologies for Management Track.
Topics to be covered include:
historical roots of feedback thought, basic principles and concepts of System
Dynamics, and several exemplary SD models.
Handouts will be provided.
Jochen
Scholl is a researcher and project support
manager at the Center for Technology in Government, University at Albany/SUNY.
He received a PhD in Information Science from the University at Albany and
holds an MBA from the GSBA in Zurich,
Switzerland. His research interests are focused on modeling complex systems, in
particular, by means of system dynamics and agent-based simulation. Areas of
study include information systems success. e-Government, and private-sector firm
survival. He teaches at the University of Albany School of Business.
Paulo
Goncalves is a doctoral candidate at the
MIT Sloan School of Management. His
research focuses on understanding supply chain instability using control theory
and simulation. Currently, he is investigating how apparently rational decisions
by supply chain
Nadine
Schieritz is a teaching and research
assistant at Mannheim University, Germany. She holds a Master in industrial
engineering. Her doctoral studies focus on the integration of agent-based and
system dynamics modeling applied to the field of supply chain management.
Andreas
Groessler is an assistant professor of
operations management at Mannheim University, Germany. He teaches system
dynamics and manufacturing strategy courses at the graduate level. His current
research interests include modeling of decision making, concepts of rationality,
and human/organizational behavior. He holds his PhD in business administration.
Laura
Black obtained her PhD in system dynamics
and organization studies from MIT's Sloan School of Management.
Her research examines determinants of success and failure to collaborate
across boundaries within and across organizations.
With experience in journalism and internal and external consulting, she
is now an independent writer, consultant, and researcher.
Contact
Information:
Hans J. (Jochen) Scholl
Center for Technology in Government (CTG)
University at Albany/SUNY
1535 Western Avenue
Albany, NY 12203-3513, USA
Tel: (518) 442-3892
Fax: (518) 442-3886
Email: JocScholl@aol.com
(13)
Learn
How to Select the “Right” Requirements Elicitation Technique
Al
Davis and Ann Hickey, University of Colorado at Colorado Springs
In this workshop,
participants will learn how to accelerate identification of customer needs and
improve the probability of developing information systems that satisfy customers
by selecting the “right” requirements elicitation techniques. Participants
will: (1) Learn why it is important to choose the “right”
requirements elicitation techniques for each situation; (2) Analyze
situation-specific technique selections during role-playing exercises; and (3)
Learn a comprehensive requirements elicitation technique selection process and
apply it to one of their own projects.
Al
Davis is
Professor of Information Systems at the University of Colorado at Colorado
Springs. He is also chairman and CEO of Omni-Vista, Inc. Previously, he was Vice
President at BTG, and a Director of R&D at GTE Communication Systems. He is
Editor-in-Chief Emeritus of IEEE Software and
author of Software Requirements
(Prentice Hall 1993) and 201 Principles of
Software Development (McGraw Hill, 1995).
Ann
Hickey is
Assistant Professor of Information Systems at the University of Colorado at
Colorado Springs and has extensive program management and systems analysis
experience. Her research focuses on collaborative requirements elicitation and
has been published in the Journal of
Management Information Systems, Database
for Advances in Information Systems and Requirements
Engineering Journal.
Contact information
Ann M.
Hickey
Assistant Professor of Information Systems
College of Business and Administration
University of Colorado at Colorado Springs
Tel: (719) 262-3294
Fax: (719) 262-3494
Email: ahickey@uccs.edu