HICSS-37
Emerging
Technologies Track
- Chair: Ralph H. Sprague, Jr.
- University of
Hawai‘i
- 2404 Maile Way,
E303
- Honolulu, Hawaii
96822
- Phone:
(808) 956-7082
Fax: (808) 956-9889
- ***E-Government Cluster
(4 minitracks):
-
- Overall
contact:
- Hans J (Jochen) Scholl
- University of Washington
- The Information School
- Box 352840
- Seattle, WA 98195-2840
- Tel: (206) 616-2543
- Fax : (206) 616-3152
- jscholl@u.washington.edu
This minitrack is in part a
direct successor to the previous minitrack under a slightly different name and
covers characteristics, development, implementation, and uses of information
systems that support the full range of management and administrative functions
that are internal to agencies, link multiple public organizations, or connect
government to its business suppliers and partners. The minitrack is open to
discuss special executive systems, for example, such as Criminal Justice
Information Systems or IT-Based Defense Systems, but also initiatives such as
Knowledge and Distributed Intelligence (KDI) as well as government-initiated IT
research.
- Jon
P. Gant
- Syracuse University
- Maxwell School of Citizenship and
Public Affairs
- School of Information Studies
- 400 Eggers Hall
- Syracuse, NY 13244
- Tel: (315) 443-1890
- jpgant@maxwell.syr.edu
-
- Matthias Günter
- Swiss Federal Institute of Intellectual Property
- Einsteinstrasse 2
- CH-3003 Bern, Switzerland
- Tel: +41 (31) 325 25 25
- Fax: +41 (31) 325 25 26
- matthias.guenter@ipi.ch
-
- Theresa A. Pardo
- Center for Technology in Government
- University at Albany
- 1535 Western Avenue
- Albany, NY 12203-3513
- Tel: (518) 442-3892
- Fax: (518) 442-3886
- tpardo@ctg.albany.edu
Papers in this minitrack will
address how public policies are related to the use and development of
information and communication technologies (ICT) both in government and in
society at large. Government policies and legislation can create the
technological environment for e-government and e-democracy applications. At the
organizational level, this includes aspects of access rights, privacy
protection, public safety, security, and information dissemination. In the
context of government information systems and at the infrastructure level, it
encompasses the introduction of national ID cards, central citizen registries,
and a trust center infrastructure. Policy issues and their analysis pertain to
the digital divide, infrastructure development, and educational uses of ICT.
E-policies related to national development are also addressed by this minitrack.
This minitrack's scope includes attention to policy development and
analysis related to the role of ICT in economic and national development as well
as policies for the use of ICT in government.
- Anthony Cresswell
- Center for Technology in Government
- University at Albany
- 1535 Western Avenue
- Albany, NY 12203-3513
- Tel: (518) 442-3892
- Fax: (518) 442-3886
- tcresswell@ctg.albany.edu
-
- Marijn Janssen
- Delft, University of Technology
- Faculty of Technology, Policy and Management
- Section of Information and Communication
Technology/Room a3.250
- Jaffalaan 5 / PO Box 5015
- NL-2600 GA Delft/The Netherlands
- Tel + 31-15-2781140
- Fax: +31-15-2783741
- MarijnJ@tbm.tudelft.nl
-
- Robert Krimmer
- Department of Production Management
- University of Economics and Business
Administration
- 35/5, Pappenheimgasse,
- A-1200 Vienna/Austria
- Tel: +43 1 31336 5622, cell +43 664 2055990,
- Fax: +43 1 31336 90 5622, icq: 3444497
- robert.krimmer@wu-wien.ac.at
The Internet and other
information technologies promise to invigorate democratic processes by
facilitating public discourse among citizens and between government and all
stakeholders. However, these
technologies can also foster anti-democratic outcomes such as limited access,
reduced privacy, increased control, and reduced interaction.
Moreover, it is unclear whether or how electronic democracy might
invigorate democracy more broadly. Electronic
voting, access equity, online interaction for public policy decision making,
information reliability, political coordination among multiple stakeholders, and
public monitoring of and communication with elected officials are a few of many
the areas of research. This minitrack seeks research that investigates whether
and how information technologies contribute to democratic processes and
outcomes. It also invites papers
that investigate the conditions under which technologies best encourage
democratic processes and outcomes. Research
from a variety of perspectives – citizen, government, stakeholder – and
comparative analyses are welcome. This minitrack is a burgeoning area of
multidisciplinary research.
-
- Eric Welch (Primary Contact)
- Department of Public Administration
- University of Illinois at Chicago
- 412 South Peoria Street, Room 140
- Chicago, IL 60607
- Tel.312-413-2416
- Fax.312-996-8804
- ewwelch@uic.edu
-
- Sharon S. Dawes
- Center for Technology in Government
- University at Albany
- 1535 Western Avenue
- Albany, NY 12203-3513
- Tel: (518) 442-3892
- Fax: (518) 442-3886
- sdawes@ctg.albany.edu
-
- Michael Gisler
- Swiss Federal
Office of Information Technology, Systems and Telecommunication
Monbijoustrasse 74
- CH-3003 Bern,
Switzerland
- Tel:
+41-31-325-9011
- Fax:
+41-31-325-9030
- michael.gisler@bit.admin.ch
E-Government Services is an
emerging field rapidly gaining attention and importance. Citizens expect and
demand governmental services matching private-sector services in every aspect of
quality, quantity, and availability in a 24/7 and year-round fashion. Local,
state, and federal agencies all over the world are deploying information systems
and services that have the capacity to meet these emerging and expanding service
needs and demands of citizens and other "clients". However,
governments are struggling to meet these expectations especially under
intensified cost pressures. Research to guide development, management and
evaluation of e-Government services is still in its infancy. Tested concepts and
well-understood practices are in short supply. The minitrack seeks research
papers and practitioner reports addressing the characteristics, development,
implementation, and uses of e-Gov services and systems. Descriptive and
prescriptive frameworks, as well as comparative studies are welcome.
- * Impacts of information systems and
technologies on the relationships
between governments and citizens
- * Citizens' e-Gov service-related wants and
needs at all government levels and throughout all government branches
- * Status of e-Gov initiatives (case studies)
- * Front and backend integration of government
services
- * Business process change requirements for e-Gov
services
- * Development and maintenance issues of
government portals
- * Identification and authentication for e-Gov
services
- * Access to governmental records legal and
technical implications, program models, (also, case studies)
- * Analyzing and comparing e-Gov service and
e-Business services
- * Comparing different strategies,
implementations, and impacts of e-Gov services at local, regional, national,
and/or international levels
- * IT-based procedures, protocols, and schemes
used for government services
- * Issues and impact of process diversification
of traditional government services
- * Issues in government-to-government services
- * Issues in government-to-business services
- * Issues in government-to-citizen services
-
- Heide Bruecher
- Institute for Business and Administration
- University of Applied Sciences of Berne
- Muehlemattstrasse 53
- CH-3007 Bern
- Tel: +41 (31) 376 16 55
- Fax: +41 (31) 376 16 56
- Heide.bruecher@hsw.bfh.ch
-
- Ralf Klischewski
- Hamburg University
- Department for Informatics
- Vogt-Koelln-Str. 30
- 22527 Hamburg, Germany
- Tel: +49-40-42883-2299
- Fax: +49-40-42883-2303
- klischewski@informatik.uni-hamburg.de
-
- Hans J (Jochen) Scholl
- University of Washington
- The Information School
- Box 352840
- Seattle, WA 98195-2840
- Tel: (206) 616-2543
- Fax :(206) 616-3152
- jscholl@u.washington.edu
Computers
are moving off of the desktop and into real-world tasks. They emerge in robots,
in health care, in smart classrooms and meeting rooms to name several instances.
Users of these computer systems need to move from the traditional master-slave
relationship between users and computers to relationship where the partners
understand each others goals and intentions as well as capabilities and
constraints and are able to work cooperatively to accomplish tasks.
We
solicit topics in:
- -
interaction with adjustable autonomous systems
- -
research in augmenting human cognition, including assessment of
cognitive state
- -
architectures to support symbiotic interaction
- -
case studies of user interfaces/interactions with intelligent systems
- -
metrics and methodologies for evaluation of symbiotic interactions
- -
development of models of computers for users and development of
models of users for computers
- -
social impact, including issues of trust and privacy and monitoring
cognitive status
- -
acquisition and utilization of context
For more information: http://zing.ncsl.nist.gov/hicss_symb
- Jean Scholtz (Primary Contact)
- National Institute of Standards and Technology
- 100 Bureau Drive, MS 8940
- Gaithersburg, MD 20899
- 301-975-2520 Fax:
301-975-5287
- jean.scholtz@nist.gov
-
- Martha Crosby
- Department of Information and Computer Sciences
- University of Hawaii
- 1680 East West Center Road
- Honolulu, HI 96822
- 808-956-3493
- crosby@uhics.ics.hawaii.edu