HICSS-37

Internet and the digital economy Track

Co-Chair: David R. King
Comshare
Ann Arbor, Michigan 48108
Phone: (734) 994-6132 Fax: (734) 994-5895
Email: dave@comshare.com


Co-Chair: Alan Dennis
Indiana University
Bloomington, Indiana 47405-1701
Phone: (812) 855-2691 Fax: (812) 855-4985
Email: ardennis@indiana.edu

Business-to-Business Electronic Commerce

This minitrack focuses on systems and processes that support the flow of information within and between organizations, as it occurs in procurement, manufacturing, sales, and distribution of goods, information, and services. At the center of attention will be the impacts of new technologies on inter-organizational transaction processes, as well as on industries and market structures. In this context, areas such as supply chain management, electronic procurement, and cooperation beyond corporate boundaries have seen significant developments in recent years, in business practice as well as in the academic community. Emerging technology and systems, innovative process models, algorithms, and methodologies, as well as creative implementations of early adopters have created a rich field for research and practical applications. We also plan to include new technologies, such as wireless and peer-to-peer applications into the discussion.

Possible topics are listed at http://citebm.cba.uiuc.edu/HICSS-B2B.


Fu-ren Lin (Primary Contact)
Department of Information Management
National Sun Yat-sen University
Kaohsiung, Taiwan 804 R.O.C.
frlin@cc.nsysu.edu.tw

Judith Gebauer
Department of Business Administration
Center for Information Systems and Management
University of Illinois at Urbana-Champaign
1206 S. Sixth Street
Champaign, IL 61820
gebauer@uiuc.edu

Michael J.P. Shaw
Department of Business Administration
Center for Information Systems and Management
University of Illinois at Urbana-Champaign
1206 S. Sixth Street
Champaign, IL 61820
m-shaw2@uiuc.edu

E-Commerce Customer Relationship Management

Electronic Commerce (eCommerce) continues to be a significant, pervasive issue for both enterprises and customers. eCommerce is comprised of two relationship types: those between enterprises and customers; and those between and among enterprises. It is the former this minitrack addresses. Fundamentally ECCRM concerns attracting and keeping “Economically Valuable” customers and repelling and eliminating “Economically Invaluable” ones. We are on the threshold of a shift from a transaction-based economy to a ‘relationship-based economy’.

The increasing importance of managing customer relationships in eCommerce is the stimulus for this minitrack. There are five major non-mutually-exclusive topics. Each major topic is composed of minor ones, due to the complexity and richness of ECCRM issues that need to researched.

Potential topics include:

Ø ECCRM within Markets
Ø ECCRM within Business Models
Ø Knowledge Management For ECCRM
Ø ECCRM Technological Issues
Ø ECCRM Human Issues
Ø Case Studies and Demonstrations of 'Real World' ECCRM Applications

Nicholas C. Romano, Jr. Assistant Professor College of Business Administration Department of Management Science and Information Systems
Oklahoma State University
700 North Greenwood Avenue
Tulsa, OK 74106-0700 USA
PHONE: (918) 594-8506 FAX: (918) 594-8281
EMAIL: Nicholas-Romano@MSTM.OKState.EDU

Jerry Fjermestad Associate Professor School of Management New Jersey Institute of Technology University Heights Newark NJ 07102 Tel: (973) 596-3255 Fax: (973) 596-3074 fjermestad@adm.njit.edu

E-Commerce Systems Development: Models, Methods, and Methodology

The minitrack focuses on the systems development for electronic commerce systems. Developing these applications, though critical to the long-term competitiveness and survival of most organizations, is hindered by the lack of support from specialized e-commerce development methodologies. As more and more brick-and-mortar companies begin adding an online arm, or acquiring ailing Internet companies, the ability to execute and merge legacy and Internet operations becomes a vital system development issue. The emergence of third-party web-services also calls for systematic approaches to e-commerce systems development.

We seek research papers, case studies and practitioner reports relating to systems development targeted specifically for electronic commerce applications – particularly conceptual and empirical papers analyzing the "fit" of methods such as UML to electronic commerce projects. We believe that these approaches are particularly important now that large companies are re-aligning their internal systems towards total transparency of legacy systems over the Internet.

See www.hkkk.fi/~mrossi/ecomhicss.htm for more information.


Matti Rossi (Primary Contact)
Helsinki School of Economics and Business Administration
P.O. Box 1210
FIN-00101 Helsinki
Finland
Phone: +358-9-43138996
Fax : +358-9-43138700
URL: http://www.hkkk.fi/~mrossi
Email: mrossi@hkkk.fi

Keng Siau
Department of Management
209 College of Business Administration
University of Nebraska - Lincoln
Lincoln, NE 68588-0491, USA
Tel: (402) 472-3078
Fax: (402) 472-5855
URL: http://www.ait.unl.edu/siau/
Email: ksiau@unl.edu

Virpi Tuunainen
Helsinki School of Economics and Business Administration
P.O. Box 1210
FIN-00101 Helsinki
Finland
Phone: +358-9-43138255
Fax : +358-9-43138700
URL: http://www.hkkk.fi/~tuunaine
Email: tuunaine@hkkk.fi

Sandeep Purao
School of Information Science and Technology
The Pennsylvania State University, University Park
001 Thomas Building
State College, PA 16802
Phone: 814.863.0017
Email: spurao@ist.psu.edu

Electronic Marketing

Firms are still learning how to effectively market in new media. What are the effective strategies to attract customers, increase involvement and purchases, and ensure repeat visits to online or physical stores? How do consumers behave in online auctions? How do they respond to novel forms of advertising or representation of product and store information? Submitted papers may be quantitative or qualitative, including:

Topics include:

Ø Rich descriptive statistics of online customer behavior
Ø Validated new instruments to measure constructs
Ø Tested theories of online user behavior
Ø Novel analytic models and frameworks on how new technologies impact electronic marketing to customers or organization of the marketing function
Ø Detailed case studies of electronic marketing applications used to generate theories and hypotheses through comparative case analysis or to illustrate novel business practices
Ø The design and critical evaluation of novel electronic marketing systems and embedded methods
Ø Data collection methods
Ø Ethnography

For more information: http://www.ecommerceandmarketing.com/hicss37emarketing.htm


Bruce D. Weinberg (Primary Contact)
Marketing Department - Morison Hall
Bentley College 175 Forest Street
Waltham, MA 02452
Tel: 781-891-2276
Fax: 781-788-6456
celtics@bentley.edu

Ajit Kambil
Accenture
Institute for Strategic Change
One Canal Park, Cambridge, MA 02141
Tel: +1 617 454 8672
Fax: +1 617 454 4230
akambil@stern.nyu.edu

Arnold Kamis
Computer Information Systems Department
405 Smith Academic Technology Center
Bentley College
175 Forest Street
Waltham, MA 02452-4705
Tel: (781) 891-2296
Fax: (707) 982-7523
akamis@bentley.edu

Marios Koufaris
Department of Statistics and Computer Information Systems
Baruch College, City University of New York
55 Lexington Ave.
Box B11-220 New York, NY 10010
Phone: (646)-312-3373
Fax: (646)-312-3351
marios_koufaris@baruch.cuny.edu

Ethical, Legal and Economic Issues in the Digital Economy: Intellectual Property Rights, Piracy, Trust, Security and Privacy

The minitrack on Ethical, Legal and Economic Issues in the Digital Economy: Intellectual Property Rights, Piracy, Trust, Security and Privacy invites researchers to present their work on issues relevant to intellectual property rights, piracy, privacy, and trust in the digital age. The papers considered could be technical, analytical, empirical, prototype descriptions, or conceptual. We will like to have a mixture of all the issues presented and discussed including the social, behavioral, and international issues.

Alok Gupta (primary contact)
Information and Decision Sciences Department
3-365 Carlson School of Management
University of Minnesota
321 - 19th Avenue South
Minneapolis, MN 55455
agupta@csom.umn.edu

Ramnath Chellappa
Information Systems Marshall School of Business
3670 Trousdale Pkwy, BRI 401G University of Southern California
Los Angeles, CA 90089-0809
(213) 740 3920 (off)
(213) 740 7313 (fax)
Web: http://rcf.usc.edu/~chellapp
email: ram@marshall.usc.edu

Financial Industry in the Digital Economy

The minitrack 'The financial industry in the Digital Economy' serves as a forum for the presentation and discussion of challenges, threats, and opportunities of the financial industry in the Digital Economy. It addresses state-of-the-art analysis as well as the discussion and development of new concepts and models in order to prepare the industry for the Digital Economy in an international context covering all sectors of the industry like retail-, investment-, private-banking, brokerage, and insurance services.


Hans-Dieter Zimmermann
CCEM Competence Center Electronic Markets
MCM Institute
for Media and Communications Management
University of St. Gallen
Blumenbergplatz 9, 9000 St. Gallen, Switzerland
phone +41 71 224 2748
mail Hans-Dieter.Zimmermann@unisg.ch

Internet Security: Intrusion Detection and Prevention

Daily commerce on the Internet consists of billions of dollars worth of transactions. Unfortunately, the Internet has become the lurking grounds for electronic n’er-do-wells who are constantly jeopardizing the processes of business.

This session will focus on the types of security problems that can occur, the solutions for known problems, and strategies for circumventing these problems in the future.

Topics:

Ø Identification of intrusion mechanisms and the measures that can be taken to exclude their use.
Ø Recognition of system and network technical vulnerabilities.
Ø Establishing and implementing minimum sets of security requirements (standards) in an e-commerce environment.
Ø Security breach detection and recovery: mechanisms to detect when critical data has been altered and knowing when to rollback to recovery data.
Ø Network performance issues related to the use of security measures.
Ø Certification of security compliant network appliances and how this process might effect use of the Internet.
Ø System software design that incorporates appropriate security mechanisms beneficial to e-commerce.


Joseph G. Tront (Primary Contact)
Electrical & Computer Engineering
Virginia Tech
Blacksburg, VA 24061-0111
540-231-5067
jgtront@vt.edu

Randy Marchany
Computing Center
Virginia Tech
Blacksburg, VA 24061
540-231-9523
marchany@vt.edu

Information Systems Security Management

High-quality research papers offering novel research contributions in any social, organizational and managerial aspects of information security are solicited for submission to the minitrack of IS security management as a part of 37th Hawaii International Conference on Systems Sciences. Papers may present conceptual or empirical findings on topics including, but not limited to:

Ø      Information security management methods

Ø      Methods for designing secure information systems

Ø      Security risk analysis

Ø      Behavioral issues of IS security

Ø      Information security culture

Ø      Information security awareness

Ø      Social, legal and ethical aspects of IS security

Ø      IS security policies and guidelines


Mikko T. Siponen (primary contact)
University of Oulu
Department of Information Processing Science
Linnanmaa, P.O.BOX 3000
FIN-90014 Oulun yliopisto, FINLAND
Phone (work): + 358 (0) 400 752 661, + 358 (0)8 553 1984
Fax: +358 (0)8 553 1890
E-mail: Mikko.T.Siponen@oulu.fi

Gurpreet Dhillon
Department of IS
School of Business
Virginia Commonwealth University
1015 Floyd Avenue, Box 84400,
Richmond, VA 23284-4000
Ph (804) 828-3183
Email: gdhillon@vcu.edu



Deep Issues in IT Security

This minitrack on Deep Issues in IT Security aims to be a forum for papers addressing broad and deep issues, including but not limited to the topics as the ones shown below. The minitrack will accept empirical papers, conceptual papers, developed scenarios, policy papers, mathematical analyses, detailed threat descriptions, and case studies.

Topics include:


Dr. Raymond R. Panko
College of Business Administration
University of Hawaii
2404 Maile Way
Honolulu, HI 96821
Tel: (808) 956-5049
Fax: (808) 956-9889
E-mail: Ray@Panko.com

Online Communities in the Digital Economy

Virtual Communities have been studied from a variety of different perspectives. Examples range from Communities of Interest, Communities of Relationship, Gaming Communities to Communities of Transaction. Community building and community management can be a key success factors in the digital economy. They can either supplement existing or even represent new business models in the digital economy.

We call for papers that address communities as a social phenomenon, the design of platforms and services, and community-related business models as critical success factors in the digital economy. Possible topics include, but are not limited to:

Possible topics include, but are not limited to:
Ø Communities as sociological phenomenon in the digital economy
Ø Community-related business models, best practices and lessons learned
Ø Business Communities
Ø Personalization and use of customer profiles
Ø Case studies and topologies of Online Communities
Ø M-Communities and hybrid communities
Ø Formal or semi-formal models of communities and their platforms: Conceptual frameworks, Organizational models, Cognitive models, Multi-agent systems, Formalizations, as, e.g., logical models

More information can be found at: http://www.e-business.fhbb.ch/hicss

Petra Schubert (Primary Contact) Research Director E-Business University of Applied Sciences Basel (FHBB) Institute for Business Economics (IAB) Peter Merian-Str. 86 P.O. Box, 4002 Basel Switzerland Tel. +41 61 279 1774 Fax. +41 61 279 1798 http://e-business.fhbb.ch/register.nsf/pages_e/pschubert
e-mail: petra.schubert@fhbb.ch
Jenny Preece Professor, Information Systems Dept. University of Maryland Baltimore County (UMBC)
1000 Hilltop Drive, Baltimore, MD 21250 Tel (410) 455 6238 (3795 Office) (2127 Fax) http://www.ifsm.umbc.edu/~preece
E-mail: preece@umbc.edu

Yao-Hua Tan Free University Amsterdam Information Systems Group Dept. of Economics and Business Administration Room 3A-19 de Boelelaan 1105 1081 HV Amsterdam The Netherlands tel: +31-20-4446057 fax: +31-20-4446005 email: ytan@feweb.vu.nl

Peer-to-Peer Paradigm

This minitrack focuses on the analysis of potentials, challenges, recent developments and current research issues applying the Peer-to-Peer (P2P) paradigm. We invite contributions dealing with File Sharing, Grid Computing, Collaboration, and Instant Messaging. Furthermore we have a strong interest in papers regarding the intersection of P2P, Mobile and Ubiquitous Computing.
The minitrack will focus on but will not be limited to the following areas:

Ø Sharing of resources (cpu cycles, storage, bandwidth, knowledge, presence) in P2P networks
Ø Experiences with real-world implementations
Ø P2P system architectures
Ø Interoperability through standards: Web Services, JXTA, Globus, Jabber
Ø Security and trust: identity management, authentication, accountability, and reputation
Ø Incentives for fair sharing of resources in P2P networks, coping with free-riders
Ø The intersection of P2P, Mobile and Ubiquitous Computing
Ø Currency and payment schemes within P2P networks
Ø Peer-to-Peer business models; economic analysis of P2P electronic business strategies
For more information: http://www.whu.edu/ebusiness/hicss-37
Kai Fischbach (primary contact)
WHU, Otto Beisheim Graduate School of Management
Chair of Electronic Business
Burgplatz 2
56179 Vallendar, Germany
Phone: ++49 (0)261 6509 - 234
Fax: ++49 (0)261 6509 - 239
E-Mail: kai.fischbach@whu.edu

Detlef Schoder
WHU, Otto Beisheim Graduate School of Management
Chair of Electronic Business
Burgplatz 2
56179 Vallendar, Germany
Phone: ++49 (0)261 6509 - 230
Fax: ++49 (0)261 6509 - 239
E-Mail: schoder@whu.edu

Personalization Management Systems

This minitrack includes all aspects of the personalization management systems life cycle, including technologies and development. This would include the conceptualization of personal management systems and their associated constructs, proposed designs and infrastructures, empirical validation of personalization models, and case studies illustrating personalization success and failures. Some key topics may include (1) building customer relationships, (2) gathering and analyzing transaction data, and (3) customer/employee education and learning systems.

Donald L. Amoroso (Primary Contact)
San Diego State University
Information and Decision Sciences
College of Business Administration
5500 Campanile Drive
San Diego, CA 92182-8234
Phone: 619-594-4397
Fax: 619-594-3675
E-mail: amoroso@mail.sdsu.edu

Bruce A. Reinig
San Diego State University
Information and Decision Sciences
College of Business Administration
5500 Campanile Drive
San Diego, CA 92182-8234
Phone: 619-594-3032
Fax: 619-594-3675
E-mail: breinig@mail.sdsu.edu

Value-Webs in the Digital Economy

Value Webs are networks of partners who collaborate within different stages of interlinked value chains enabled by ICT. The Mini-Track wants to discuss the use and impacts of emerging technologies in interlinked value chains to support inter-business and inter-personal processes and relationships from technological, social and economical perspectives. The Mini-Track addresses both empirical and conceptual research. Topics covered include, but are not restricted to:


Ø Architectures and Infrastructures for Value Webs
Ø Application Integration within Value Webs
Ø New Technologies Enabling Value Webs
Ø Standards and Ontologies for Inter- and Intra-organizational Collaboration in Value Webs
Ø Case Studies of and Business Models for Value Webs
Ø Reference Models for Value Webs in Different Industries
Ø Supply Chain Management, Marketplaces and Value Webs
Ø Interface, Product and Service Design for Collaboration in Value Webs
Ø Social, Political and Economic Impact of Value Webs