
| Preface | xi |
| Introduction | xii |
| Reviewers | xiii |
Chairs: Jay F. Nunamaker, Jr. and Ralph H. Sprague, Jr.
| New Curriculum and Courses: Developing Real World Experience | 3 |
| J.F. Nunamaker, Jr. | |
| A Project-Centered Course: Collaborative Computing | 4 |
| N.C. Romano, Jr. and J.F. Nunamaker, Jr. |
| Group Support Systems | 16 |
| J.S. Valacich and A.R. Dennis | |
| An Analysis of the Effects of Mode of Communication on Group Decision Making | 17 |
| J. Fjermestad and S.R. Hiltz | |
| An Environment for Cooperative Software Development Realization and Implications | 27 |
| J.Altmann and R. Weinreich | |
| Non-Networked Group Decision Support System: Effects of Devil's Advocacy and Dialectical Inquiry | 38 |
| M.A. Quaddus, L.L. Tung, L. Chin, P.P. Seow, and G.C. Tan | |
| Beyond Media Richness: An Empirical Test of Media Synchronicity Theory | 48 |
| A.R. Dennis, J.S. Valacich, C. Speier, and M.G. Morris | |
| Mum's Not the Word! An Investigation of the Effects of a Group Support System on a Men's Counseling Group | 58 |
| M.W. Huber and A.R. Dennis | |
| Vygotsky in a TeamRoom: An Exploratory Study on Collective Concept Formation in Electronic Environments | 68 |
| I. Tuomi |
| Mini-Track: Distributed Group Support Systems (DGSS) | 78 |
| L. Chidambaram and K. Burke | |
| Applications of Web-Based Workflow | 79 |
| C. Ames, S. Burleigh, S. Mitchell, and T. Huynh | |
| Web-Based Computer-Mediated Communication: An Experimental Investigation Comparing Three Communication Modes for Determining Software Requirements | 88 |
| R. Ocker and J. Fjermestad | |
| Supporting Distributed Team-Building Using GSS: A Dialogue Theory-Based Framework | 98 |
| W. Huang, K.K. Wei, B. Bostrom,L.H. Lim, and R.T. Watson | |
| A Study of Factors Influencing Media Choice in Norwegian Organizations | 108 |
| L. Chidambaram, C.E. Moe, and D.H. Olsen | |
| The Media Coexistence Approach Organizational and Individual Determinants of Media Choice in Singapore | 118 |
| L. Chidambaram, L.H. Lim, and H.C. Chan | |
| A Comparison of Collaborative Problem Solving Using Face-to-Face Versus Desktop Video Conferencing | 127 |
| J.F. Vinsonhaler, J.J. Johnson, L. Braunstein, D. Henderson, R. Boman, and R. Gilliland | |
| A Longitudinal Analysis of the Effects of Media Richness on Cohesion Development and Process Satisfaction in Computer-Supported Workgroups | 135 |
| K. Burke and K. Aytes | |
| Coordination Structure and System Restrictiveness in Distributed Group Support Systems: An Experiment on Coordination Mode and Leadership | 145 |
| Y. Kim, S.R. Hiltz, and M. Turoff |
| Organizational Memory | 156 |
| J. Morrison and L. Olfman | |
| An Organizational Memory Information Systems Success Model: An Extension of DeLone and McLean's I/S Success Model | 157 |
| M. Jennex, L. Olfman, P. Panthawi, and Y.-T. Park | |
| Can Mission Statements Plant the "Seeds" of Dysfunctional Behaviors in an Organization's Memory? | 166 |
| J.R. Landry | |
| An Organizational-Memory-Based Approach for an Evolutionary Workflow Management System - Concepts and Implementation | 174 |
| C. Wargitsch, T. Wewers, and F. Theisinger | |
| Structuring Feedback for Groupware Use: Memory-Based Awareness | 184 |
| G. Mark and A. Bordetsky | |
| A Collaborative On-Line Digital Data Tool for Creating Living Narratives in Organizational Knowledge Systems | 194 |
| R. Goldman-Segall and S.V. Rao | |
| Learning in Organisational Memory Systems: An Intelligent Decision Support Perspective | 200 |
| H. Linger and F. Burstein | |
| Experimental Evaluation of the Efficiency of a Case-Based Organisational Memory Information System Used as a Decision Aid | 209 |
| F.V. Burstein, H.G. Smith, and S.M. Fung |
| A Group-Based Approach for Distributed Model Construction | 220 |
| J. Lee, H. Sarjoughian, F. Simcox, S. Vahie, and B. Zeigler | |
| Framework for Performance Engineering of Workflows: A Blood Bank Case Study | 230 |
| G. Brataas, P.H. Hughes, and A. Sølvberg | |
| Workflow Optimization through Task Redesign in Business Information Processes | 240 |
| R. Dewan, A. Seidmann, and Z. Walter |
| A Comparative Study of Negotiation Decision Support Systems | 254 |
| E. Bellucci and J. Zeleznikow | |
| Calibrating Trust to Integrate Intelligent Agents into Human Teams | 263 |
| K.P. Sycara, M. Lewis, T. Lenox, and L. Roberts |
| Technology Supported Learning | 270 |
| R. Briggs, B. Wheeler, and E. Santanen | |
| Supporting and Frustrating Organizational Learning: Exploring the Role of Information Systems in Processes of Organizational Learning | 272 |
| M. Huysman and H. van der Blonk | |
| Virtual Campus: Scenarios, Obstacles and Experiences | 284 |
| W. Beuschel | |
| Effects of Hypertext on Knowledge Construction | 294 |
| M. Khalifa | |
| Developing Proficiency in Math: Cause and Effect in a Cognitive Process | 301 |
| B.C. Hartman and T.L. Rodgers | |
| GSS for Jury Deliberations: Applying Technology in the High School Courtroom | 309 |
| M.S. Glynn, J. Quintana, D. Cunningham, and S. Cooper |
| Asynchronous Learning Networks | 320 |
| S.R. Hiltz and J. Fjermestad | |
| Application of Technology and Asynchronous Learning Networks in Large Lecture Classes | 321 |
| M. Thoennessen, E. Kashy, Y. Tsai, and N.E. Davis | |
| Development and Implementation of Web-Enabled Cyber Collaboratory for Asynchronous Teams (Web-CCAT) | 330 |
| D. Dufner, O. Kwon, and R. Hadidi | |
| Learning Effects of Asynchronous Learning Networks: A Comparision of Groups and Individuals Solving Ethical Case Scenarios | 340 |
| R. Benbunan-Fich and S.R. Hiltz |
| Collaboration Technology - Theory and Methodology | 350 |
| M. Turoff and A.R. Rana | |
| Measuring Disagreement in Groups Facing Limited Choice Problems | 351 |
| B. Whitworth and R. Felton | |
| User Satisfaction in Group Support Systems Research: A Meta-Analysis of Experimental Results | 360 |
| G.J. Shaw | |
| Are You "Pulling the Plug" or "Pushing Up the Daisies"? | 370 |
| F. Ljungberg and C. Sørensen | |
| Theorizing about Group Support Systems | 380 |
| A.R. Rana and M. Turoff |
| The Adoption and Diffusion of Collaborative Systems and Technology | 392 |
| M. Lee, K.K. Wei, and R. Davison | |
| The Decision to Telework: A Synthesized Model | 393 |
| S.D. Clark II | |
| An Integrated Model on the Adoption of Internet for Commercial Purposes | 403 |
| L.-H. Lim, B. Gan, and K.-K. Wei | |
| Information Technology Acceptance: Evolving with the Changes in the Network Environment | 413 |
| S. Kang | |
| Adoption and Diffusion of Collaborative Technology in Interorganizational Networks | 424 |
| B.E. Munkvold | |
| A Cross-National Comparison of the Adoption of BPR: An Interactive Perspective | 434 |
| S. Newell, J. Swan, and M. Robertson | |
| Collaborative Technology in the Learning Organization: Integrating Process with Information Flow, Access, and Interpretation | 444 |
| L. Levine and I. Monarch |
| GSS for Learning | 462 |
| R. Briggs and B.A. Reinig | |
| Effect of GSS on Meaningful Learning | 463 |
| R.C.-W. Kwok and M. Khalifa | |
| GSS and Learning Research: A Review and Assessment of the Early Studies | 470 |
| C.K. Tyran and M. Shepherd | |
| Virtual Learning Environment (VLE): A Web-Based Collaborative Learning System | 480 |
| C.Y.Y. Cheng and J. Yen |
| Groupware: User Experiences | 494 |
| J.F. Nunamaker, Jr. | |
| Group Support Systems: A Cornucopia of Research Opportunities | 495 |
| R. Briggs, J.F. Nunamaker, Jr., B.A. Reinig, N.C. Romano, Jr., and R.H. Sprague, Jr. | |
| Collaborative Technology for the Sea-Based Warfighter: A Field Study of GSS Adoption and Diffusion | 505 |
| R. Briggs, D.D. Mittleman, N. Weinstein, J.F. Nunamaker, Jr., and M.E. Adkins | |
| Experiences Using Group Support Systems to Improve Strategic Planning in the Air Force | 515 |
| M. Adkins, R. Shearer, J.F. Nunamaker, Jr., J. Romero, and F. Simcox | |
| User Experiences with Distributed Multimedia Conferencing Systems | 525 |
| D.K. Meader | |
| An Evolution to a CSCW Design Methodology | 536 |
| I. Hawryszkiewycz | |
| A Generic System for Web-Based Group Interaction | 545 |
| K. Schmidt, P. Manhart, and J. Bumiller | |
| What's the Problem? | 555 |
| S. Ottenheijm, M. van Genuchten, and J. Geurts | |
| Using GSSs to Support Error Detection in Software Specifications | 566 |
| A. Vermunt, M. Smits, G. van der Pijl, and R. van Solingen | |
| The Impact of EMS Support on Inspections; Description of an Experiment | 575 |
| R. van Solingen, M. van Genuchten, and R. Kusters | |
| Group Support Systems in Primary Processes | 580 |
| M. van Genuchten, D. Vogel, and J.F. Nunamaker, Jr. | |
| Creative Problem Solving Using GroupSystems | 588 |
| A. Weatherall | |
| The Master Clinical Lexicon: Integrated Product Team Approach | 596 |
| C.L. Cukierman | |
| Assessing the Efficacy of Information Technology Systems at Academic Medical Institutions | 604 |
| J.R. Holt | |
| Using Group Support Systems for Program Evaluation in a State Agency | 613 |
| L.. Lewis and M. VanSchoorlF | |
| A Project Management Tool for Computer-Supported Cooperative Work During Project Planning | 623 |
| G. Knotts, M. Dror, and B. Hartman | |
| The Dynamics of Business Engineering Introduction to the Minitrack | 632 |
| G.-J. de Vreede, D. Vogel, A. Verbraeck, and H.G. Sol | |
| Simulation Support for Organizational Coordination | 633 |
| D.T.T. van Eijck and G.-J. de Vreede | |
| AdventurePlayer: Using Interactive Technology to Assist Constructivist Learning | 643 |
| T.R. Crews, Jr. | |
| Author Index | 653 |
31st Hawaii International Conference on System Sciences