Decision Technologies for Management Track

Track Chair

Daniel R. Dolk
Code IS/Dk
Naval Postgraduate School
Monterey, CA 93943
Office: (831)656-2260
Fax: (831) 656-3407
Email: drdolk@nps.navy.mil







Agent-Based Simulation

At its most basic level, economics addresses the following problem - there are n agents interacting with each other in markets. We want to find out the equilibrium set of actions of each of the agents in each of the markets as well as the associated prices and quantities. As agents and markets increase in number, the computing power required to solve this problem increases exponentially, and inversely with the level of precision, that one wishes to achieve. It is clear that for an even moderately complex economic model there is very little hope of actually solving them. One solution to this conundrum is to have agent-based models. Here, the power and intelligence of real life markets is mimicked in the laboratory populated by agents that act in markets exactly as they are supposed to do in real life. Rather than trying to compute the solution to models, we actually let the market mechanism find one for us. The computing power required now only increases exponentially in the number of markets. This agent-based economy approach can be adapted to a very wide range of applications as has been shown in the work emerging from the Santa Fe Institute.

This minitrack aims at being a premier presentation forum for the latest ideas and results in the area of agent-based adaptive simulation. We seek research papers, case studies and practitioner reports relating to agent-based simulation methods, environments, and methodologies.

Relevant topics for this minitrack include (but are not limited to):

Minitrack Chairs

Alok Chaturvedi
Krannert School of Management
Purdue University
West Lafayette, IN 47907 USA
Office: (765) 494-9048
Fax: (765) 494-1526
e-mail: alok@mgmt.purdue.edu
Daniel R. Dolk
Code IS/Dk
Naval Postgraduate School
Monterey, CA 93943
Office: (831) 656-2260
Fax: (831) 656-3407
e-mail: drdolk@nps.navy.mil


Jan Dickieson
Office of Naval Research


Data Mining and Knowledge Discovery

This minitrack covers the broad theory and application issues related to data mining, inductive learning, knowledge acquisition, knowledge discovery, and inductive decision making. Both structured and unstructured data repositories including human expert decisions, environmental/normative datasets, and web databases are considered. Theoretical and methodological exploration in the previous years motivates us to further investigate the various and richer data and knowledge representation schemes such as multimedia and/or geographic data applied to science as well as management domains. Also, major data mining research programs from both academic and industry groups are encouraged to submit results that address real world problems.

Comprehensibility of data mining techniques, data visualization, task and model interaction, data quality assessment, interpretability, scalability, human factors and modeling, performance measurement and validation, acquisition of qualitative knowledge, feature selection, and the economics of decisions are some of the topics being sought. However, the topical areas will not limited to the above. Relevant software and economic issues will also be considered.

Possible topics include:
  • Measuring Model Performance
  • Task Characteristics
  • Multimedia and Temporal Data
  • Knowledge re-use
  • Human Factors and Environmental Issues
  • Mining Methodology Issues
  • Model Interpretation
  • Economics and Cost of Errors
  • Data Visualization
  • Algorithms and Tools
  • Data Quality, Size, and Representation
  • Qualitative Knowledge
  • Active Learning
  • Scalability and Preprocessing
  • Sensitivity and Generalizability
  • Geographic Data
  • Application Case Studies
  • Industry Projects

Minitrack Chairs

(papers should be submitted electronically in Microsoft Word format to cist@csulb.edu. Contact Michael Chung for information)
H. Michael Chung
Department of Information Systems
College of Business Administration
California State University, Long Beach
Long Beach, CA 90840-8506
TEL (562) 985-7691
e-mail: hmchung@csulb.edu
Michael V. Mannino
Graduate School of Business Administration
University of Colorado, Denver
TEL (303)556-6615
e-mail: mmannino@carbon.cudenver.edu

Intelligent Systems And Soft Computing

Ossi Kokkonen introduced the sumo-wrestling metaphor at HICSS-32: "in today's business you have to be big or you have to react quickly". To react quickly and successfully is a matter of knowledge and the task to provide relevant, updated and useful knowledge for management is the arena for developing, building and implementing intelligent systems.

This mini-track is focused on the theory and applications of intelligent systems and soft computing in management.

This includes (but is not limited to) processes of problem solving, planning decision making, in contexts which range from strategic management, business process reengineering and electronic commerce, to production, marketing and financial management, and to smarter IS applications for operational management.

The methodologies used may be analysis or systems oriented, they may be actions research or case based, or they may be experimentally or empirically focused. Studies are favoured, which combine good theoretical results with careful empirical verifications, or good empirical problem solving with innovative theory building. A common denominator for all studies should be the design and use of intelligent and/or soft computing systems.

Soft computing includes research on fuzzy logic, artificial neural nets, genetic algorithms and probabilistic modelling.

Fuzzy sets were introduced by Zadeh as a means of representing and working with data that was neither precise nor complete, but vague and incomplete. Fuzzy logic provides an inference morphology, which enables the principles of approximate human reasoning capabilities to be systematically used as a basis for knowledge-based systems.

The theory of fuzzy logic provides a good mathematical and methodological basis for capturing the uncertainties associated with human cognitive processes, such as identifying causal relationships, thinking and reasoning. The conventional approaches to knowledge representation lack the means for representing the meaning of vague and incompletely understood concepts. As a consequence, the approaches based on first order logic and classical probability theory do not provide appropriate conceptual frameworks for dealing with the complexities of real world problems and common sense knowledge, since such knowledge is by its nature lexically imprecise, non-categorical and incomplete.

The problems outlined with the standard, conventional representations of knowledge are well known for everybody working with support systems, both when designing and building the systems, and when trying to implement them and to make them work for real world applications. When used to deal with the complexities of real world applications - especially when they are designed to deal with management problems - systems constructs have become large and complex, quite hard to understand and build, and even harder to use and support. Clearly, there is a need for alternative approaches, and knowledge based systems built with fuzzy logic have started to appear as viable alternatives.

The development of fuzzy logic was motivated - to a large extent - by the need for a conceptual framework which can address the issues of uncertainty, lexical imprecision and incompleteness. Some of the important characteristics of fuzzy logic include:

There are two main characteristics of fuzzy systems that give them better performance for specific applications:

  1. fuzzy systems are suitable for uncertain or approximate reasoning, especially when the systems are difficult to describe with a mathematical model;
  2. fuzzy logic allows problem solving and decision making with estimated values on the basis of incomplete or uncertain information.

Intelligent systems include the following categories of systems:

Intelligent support systems should help managers and knowledge workers to more intuitive and effective use of knowledge and information in problem solving, planning and decision making, and should help to build innovative and creative support for operations and management.

Multiple criteria optimisation and support systems help to find the best possible solutions for well-structured problems, and innovative and active DSS provide interactive, intelligent tools for handling semi- and ill-structured problems.

We can have intelligent user interfaces for both types of support systems in order to enhance the productivity of the working time spent with the systems. As the use of MS Office and Windows environments keeps growing, poor application designs, and a less than optimal use of the best features of the software, have created productivity problems for the systems users. There is a need for smart systems designs with a track record of actually improving the productivity of systems users.

Minitrack Chairs

Christer Carlsson
IAMSR
Åbo Akademi University
DataCity A 3210,
20520 Åbo, Finland
e-mail: christer.carlsson@abo.fi
Pirkko Walden
IAMSR
Åbo Akademi University
DataCity A 3210,
20520 Åbo, Finland
e-mail: pirkko.walden@abo.fi


Intelligent Systems in Traffic and Transportation

Traffic, transportation and logistics are important components of human life. Moreover, they are absolutely necessary for most social and economic activity. Traffic and transportation are both complex areas involving several decision levels, decision makers and customers. Both fields are also characterized by different uncertainties and considerable capital expenditures. To remain competitive, countries and in particular industries must deal with a large amount of data, sophisticated models, optimization techniques as well as powerful computer and information technology. The today's software systems in traffic and transportation are often isolated IT-tools that cannot solve large scale complex problems. The main reasons are that those tools fail to address important constraints, cannot deal with conflicting objectives, do not react to dynamics, and, cannot interact with the user in a timely and meaningful way. However, recent scientific and technological advances in the fields of Artificial Intelligence, Computational Intelligence, Optimization-Metaheuristics, Geographical Information Systems, Simulation and others allow to build Intelligent Systems, which are able to support decision analysis and problem solving in the field of Traffic and Transportation Systems.

The minitrack focuses on Intelligent Systems which are able to assist the design-phase (strategic planning) of traffic and transportation systems and/or the management-phase (tactical and operational planning) as well. The purpose of the transportation logistics is to design, to organize and to manage transportation in order to meet customer service demands and cost and environmental requirements. Such logistics systems must comply with regulations on traffic, laws on labor and other types of constraints. In the field of transportation logistics we will focus on the analysis of urban, regional and intercity transportation networks for both passenger and freight transportation as well. Complex hybrid-type systems which include air-, road- and rail transportation as well are of particular interest.

Since the beginning of the last century an extraordinary development of transport demand is evident. This is a result of industrialisation and the supply of new transport modes which at last made substantial changes of economy possible. The growing standard of living changed living and behaviour patterns; faster and cheaper transport modes gave the impulse to see other regions, doing business with partners living farther away, who are able to offer goods cheaper than in the own region.

Therefore the increasing labour distribution in economy, the concentration of population in agglomerations with simultaneous migrations from rural regions, the demand for recreation for man being daily stressed in professional life as well as the improvement of rail, car, and air transport supply can be regarded as the principle causes for the enormous increase of demand.

To satisfy the increased demand for movement, to be economical with the use of public resources whilst encouraging economic growth, requires careful attention to monitoring trends and forecasting. Moreover, growth itself carries dangers. The expansion of transport facilities is not cost-free in terms of the environment and social welfare. A balance has therefore to be struck that satisfies a number of possibly conflicting goals. Such a balance requires that there are models forecasting the traffic demand and the changes in modal split and travel behaviour.

Intelligent Systems which are designed to solve real world applications in traffic and transportation are built on the basis of an advanced software engineering concept including object-oriented software development and integration with non-standard databases and GIS. On the algorithmic side several so-called Intelligent Techniques coming from the AI, the OR and the CI, such as Tabu Search Metaheuristics, Evolutionary and Genetic Algorithms, Constraint Programming, but also high performance Optimization or Simulation techniques are used.

We seek research papers, case studies and practitioners reports relating to the design, the implementation and the use of Intelligent Systems built for particular problems in Traffic and Transportation. The papers need not to present fully developed complex systems. Conceptual papers, empirical papers and papers dealing with particular components of such a system, e.g. the Intelligent Techniques, are also welcome.

Therefore, relevant topics for the minitrack include (but are not limited to)

  1. Modeling Intelligent Systems in Traffic and Transportation
    • Models for the estimation of future volume of traffic likely to be affected by planned projects or management policy
    • Models introducing changes in travel behaviour
    • Modal split models
    • Transportation Network Design Problems including different modes of transportation and hubs
    • Vehicle Routing and Crew Scheduling Problems (e.g. in air transportation)
    • Dynamic Vehicle Routing and Dispatching
  2. Intelligent Techniques applied to combinatorial optimization problems in traffic and transportation logistics
    • Tabu Search Metaheuristics
    • Population-based methods (Genetic and Evolutionary Algorithms)
    • Constraint programming
    • Hybrid methods
  3. Conceptual papers on projects and reports on Intelligent Systems in practical use

Minitrack Chairs

Hans-Juergen Sebastian
Aachen Institute of Technology
Operations Research
Templergraben 64
52056 Aachen, Germany
Tel.: +49-241-80 61 85
Fax: +49-241-8888-168
email: sebasti@or.rwth-aachen.de
Hans Gustav Nuesser
German Aerospace Center
Transport Research Division
Linder Hoehe
51147 Koeln, Germany
Tel.: +49-2203-601-2180
Fax: +49-2203-601-2377
email: hans.nuesser@dlr.de

Management of Telecommunication Networks and Distributed Systems

Network management covers the operation, monitoring and controlling the distributed system to ensure that it achieves the intended goal for the users. However, such objective is often challenged and defeated by the immediacy of day-to-day problem solving caused by the factors thought to be outside the control of management. These factors might be problems caused by unexpected circuit failure, pressure from end users to meet critical schedules, lack of network management equipment, or deficiency of sufficient data.

Moreover, the increasing decentralization of network services as exemplified by the growing importance of workstations and client-server computing makes coherent and coordinated network management even more difficult. Multi vendor environment as well as multimedia information flow and requirements further complicate the problem.

Both wired and wireless networks are of interest. Examples of networks/technologies include ATM, fast and gigabit Ethernet, SONET-based fiber optic networks, Internet, cellular and PCS networks, wireless local loops, wireless LANs, satellite-based networks, wireless WANs, mobile Internet Protocol, and wireless ATM.

Applying either quantitative techniques including simulation, emerging technology solutions, or business/economic models to control network traffic, the minitrack discusses the different approaches to enhance the network performance and business benefits of the distributed information system. Capacity planning, performance modeling, system administration, and enterprise network management are covered. While the papers emphasize the management and control aspect, the topical areas will not limited to the above. Relevant software, engineering, and industry issues will also be considered.

Possible Topics may include the following:

Minitrack Chairs

(papers should be submitted electronically in Microsoft Word format to cist@csulb.edu. Contact
Michael Chung for information)
H. Michael Chung
Department of Information Systems
College of Business Administration
California State University, Long Beach
Long Beach, CA 90840-8506
TEL (562) 985-5543
e-mail: hmchung@csulb.edu
Upkar Varshney
Department of Computer Information Systems
College of Business Administration.
Georgia State University, Atlanta
TEL (404) 463-9139
E-mail: uvarshney@gsu.edu

BG Kim
Department of Computer Science
College of Arts and Sciences
University of Massachusetts, Lowell
Lowell, MA
TEL (978) 934-3617
E-mail: kim@cs.uml.edu

Modeling Knowledge-Intensive Processes: Concepts, Methods, And Applications

The central theme underlying this minitrack that it is important to capture knowledge about the processes involved in developing models and artifacts in complex organizational problem solving. Once captured, this knowledge can be used to support the evolution of the models and artifacts. For example, in a complex large-scale computer-based system, knowledge of the "history" of development is important for managing the evolution of the system. In general, the design of any product or system (e.g., an information system) entails making a series of interdependent decisions. These decisions result in the creation of design artifacts such as drawings, prototypes, and design documentation. The design deliberations are not conducted in a vacuum, but are grounded in a context, such as a requirement that the features of the product be in harmony with that of the previous versions. In a design activity, therefore, it is important to preserve not only the resulting artifacts, but also the process knowledge underlying the exercises, e.g., the rationale for specific design decisions underlying a product. Such knowledge is valuable for activities downstream that entail use of the artifacts, e.g. product re-design and maintenance. Indeed, the ability to retain and access process knowledge is increasingly seen as critical to the continued viability of any knowledge-based organization. This is especially important in system development using virtual teams, concurrent system development, outsourcing and evolutionary development. The requirement for the capture of process knowledge is increasingly incorporated in contemporary standards governing the development of software (such as the MIL-STD-2167A and ISO-9003) as well as in frameworks for the assessment of an organization's software development capability (such as SEI's Capability Maturity Model).

The objective of this minitrack is to provide a forum for emerging research on the modeling and use of process knowledge. In the past, much of research in this area has focused on tools and techniques for the capture and use of design rationale for software. However, researchers are increasingly focusing on multiple facets of the problem, e.g., capturing and retaining implicit knowledge or devising organizational incentives for designers to create and use process knowledge. It is our contention that widespread use of knowledge intensive processes in organizations requires integration among the diverse aspects of the problem. This can be accomplished by providing mechanisms through which researchers can exchange perspectives on different aspects of the problem. This minitrack is intended to be such a forum.


Focus of Minitrack

Our objective is to encourage submissions on multiple aspects of the problem as well as promote diversity in perspectives. Accordingly, the scope of the minitrack will encompass research on modeling concepts, methods, and applications. We also welcome submissions that focus on the use and efficacy of process knowledge in the design of products, systems or services.

Relevant topics for this minitrack include (but are not limited to) the following:

  1. Modeling Process Knowledge: Concepts and Methods
    • Concepts and methods for the capture and use of process knowledge in design tasks.
    • Capturing and retaining "embedded" or implicit knowledge.
    • Models and methods for linking process knowledge emerging from a particular design situation with the knowledgebase and memory of the larger organization.
    • Factors influencing (impeding and facilitating) comprehensive capture and use of process knowledge.
    • Frameworks for the evaluation of methods and tools.
    • Tangible and intangible costs and benefits of managing process knowledge.
  2. Modeling Process Knowledge: Applications
    • Innovative implementations of "proof-of-concept" systems to support knowledge intensive processes.
    • Systems for supporting virtual design teams.
    • Case studies or experience reports on the capture and use of process knowledge in organizations.
    • Empirical research on the use and efficacy of process knowledge in design and maintenance of products/systems.
    • Systems to support rapid and evolutionary development.
    • Traceability of process knowledge across system components and phases.
    • Intelligent tools for management of process knowledge.
    • Systems to support concurrent development.
    • Process knowledge in formal software development.

Minitrack Chairs

Kishore Sengupta
Naval Postgraduate School
Monterey, CA 93943
Phone: (831) 656-3212
Fax: (831) 656-3407
e-mail: kishore@nps.navy.mil
Balasubramaniam Ramesh
Department of Computer Information Systems
College of Business
Georgia State University
35 Broad Street
Atlanta, Georgia 30302
Phone: (404) 651-3823
Fax: (404) 651-3842
e-mail: bramesh@gsu.edu