Internet and the Digital Economy Track
Track Chair
David R. King
Comshare
555 Briarwood Circle
Ann Arbor, Michigan 48108
Tel: (313) 994-6132
Fax: (313) 994-5895
Email: dave@comshare.com |
Alan Dennis
Kelley School of Business
Indiana University
1309 East Tenth Street, BU 580
Bloomington IN 47405-1701
Tel: (812) 855-2691
Fax: (812) 855-4985
Email: ardennis@indiana.edu |
Business to Business E-Commerce
With this minitrack we want to focus on systems and processes that support the flow of information within and between organizations, as it occurs in procurement, manufacturing, sales, and distribution of goods, information, and services. At the center of attention will be the impact of new technologies on inter-organizational transaction processes, as well as on industries and market structures. In this context areas such as supply chain management, electronic procurement, and cooperation beyond corporate boundaries have seen significant developments in recent years, in business practice as well as in the academic community. Emerging technology and systems, innovative process models, algorithms, and methodologies, as well as creative implementations of early adopters, have created a rich field for research and practical applications.
We will focus on but not be limited to the following areas:
- The use of new technologies to support inter-organizational business transactions - management issues and technical requirements from the perspectives of buyers, sellers, and intermediaries
- Decision support systems for Internet-based procurement, selling, and supply chain management
- Innovative methods and technologies of inventory control and management, workflow design, and benchmarking processes
- Flexibility vs. automation - achieving product variety without complexity in the factory
- Coping with uncertainty - Internet-based optimization methods and tools
- Economic analysis of Business-to-Business Electronic Commerce strategies
- Outsourcing vs. insourcing - reconsidering make or buy-decisions
- Supply chain coordination - impact of new technologies on architectures, business network design, and strategic alliances
- Economic and organizational impacts of emerging technologies on buying and selling processes and supply chains
- The use of new technologies to facilitate negotiations and auctions
- Integration of innovative supply chain management and purchasing systems with ERP systems
- Business system design and analysis for Business-to-Business Electronic Commerce
- Internet-based payment in business-to-business settings
- Economic and legal issues in Internet-based supply chains and business-to-business electronic commerce systems
- Electronic commerce architectures to support supply chain management and business-to-business procurement
- Impact of emerging standards (XML, OBI, etc.) on supply chain management and business-to-business transactions
Minitrack Chairs
Judith Gebauer
University of Illinois, Urbana-Champaign
College of Commerce and Business Administration
328 G David Kinley Hall
1407 W. Gregory Dr
Urbana, IL 61801
Tel: 217-244-0330
gebauer@uiuc.edu |
Michael Shaw
University of Illinois at Urbana-Champaign
Department of Business Admistration
Center for Information Systems and Management
1206 S. Sixth Street
Champaign, IL 61820
m-shaw2@uiuc.edu |
Arie Segev
University of California, Berkeley
Fisher Center for Information Technology and Marketplace Transformation
Haas School of Business MC 1930
Berkeley, CA 94720-1930
segev@haas.berkeley.edu |
Communities in the Digital Economy: Concepts, Models and Platforms
Community building and community development, i.e., community management are a key success factor in the digital economy. They differentiate business models in the digital economy from traditional ones. These communities may be constituted as Internet shops, portal sites, groupware systems, electronic auctions, billboards, enterprises or organizations. Product-centered communities as well as communities of interest are relevant for electronic marketing, as for example the reader communities at Amazon.com, The Well, or Dreamworks. Another example are communities that form value chains, such as single product manufacturing consortia or flexible consumer-driven organization of global supply chains. Further examples are topic and technology oriented communities such as Open-EDI trading communities, Open Trading on the Internet (OTP), or EDI/XML, in addition to the community-oriented programming of Linux. Communities of practice or learning communities are pivotal for knowledge management. As the mentioned examples show, online communities differ in their orientation. The features -- that all types of communities share -- are common interests, practices, languages and ontologies with common semantics as well as normative issues.
We call for papers that address communities, their platforms and community-related business models as critical success factors in the digital economy. We encourage in particular submissions on the relation, interplay, or symbiosis between communities and platforms. Possible topics include, but are not limited to:
- Community-related business models, best practices and lessons learned.
- Case studies and topologies of Online Communities.
- Formal or semi-formal models of communities and their platforms: Conceptual frameworks, Organizational models, Cognitive models, Belief, Desire and Intention (BDI) models, Multi-agent systems, Formalizations, as, e.g., logical models.
- Design principles for community platforms: Coordination, trust, normative values, design patterns and methods, implementations, architectures and components.
Minitrack Chairs
Ulrike Lechner
Institute for Media and Communications Management
University of St. Gallen
Mueller Friedberg Str. 8
9000 St. Gallen, Switzerland
Tel: +41 71 224 2401
or 41-71-224 2297
Fax: +41 71 224 2771
Ulrike.Lechner@unisg.ch |
Katarina Stanoevska-Slabeva
Institute for Media and Communications Management
University of St. Gallen
Mueller Friedberg Str. 8
9000 St. Gallen, Switzerland
Tel: +41 71 224 2793
or 41-71-224 2297
Fax: +41 71 224 2771
Katarina.Stanoevska@unisg.ch |
Yao-Hua Tan
Erasmus Centre for Electronic Commerce (ECEC)
Erasmus University Rotterdam
P. O, Box 1738
3000 DR Rotterdam, The Netherlands
THE NETHERLANDS
Tel: +31 10 408-2255
Fax: +31-10-408 9028
ytan@fac.fbk.eur.nl |
Competitive Strategy and Information Systems (Cross-listed with Organization Systems and Technology)
This mini-track is intended to address issues related to strategic and competitive information systems, with a significant emphasis on interesting case study results. Our goal is to bring together the academic and practitioner communities to exchange insights and perspectives on corporate strategy with information systems and Internet technologies, and to set the agenda for future research in this area. The co-chairs will make a special effort to include senior policymakers and executives, whose firms and industries are on the leading edge of strategic and competitive systems. As a result, special consideration will be given to research submissions where there is a commitment by the author(s) to include an industry partner in the presentation.
The following areas are suggestive of the range of topics that are considered suitable:
- Detailed case studies of individual strategic IS, and their impact on the innovator, their impact on its competitors and customers, and resulting changes in the structure of the industry
- Industry studies on the use of IS, and the relationship between use of systems and market share, profitability, or other measures of competitive advantage and firm performance
- Competitive strategy in e-commerce and e-business settings
- Economic analyses of strategic and competitive IS or topics within the general area of the economics of information and IS
- Implications of IT on the competitive structure of industries, and implications for firm strategies
- Implications of emerging ITs for organizational design and the relationships among organizations
- Managing the risk of large scale implementations, including the special risks of implementing strategic information systems and managing organizational change
- Organizational strategy for emerging and enabling technologies in e-commerce
****Please submit proposals and papers in both Microsoft Word .doc and Adobe Acrobat .pdf format via email to all three of the mini-track co-chairs. ****
Minitrack Chairs
Eric Clemons
Operations and Information Management
The Wharton School
University of Pennsylvania
Philadelphia, PA 19104-6366
Tel: (215) 898-7747
clemons@wharton.upenn.edu
|
Rajiv M. Dewan
Computer and Information Systems
Simon Graduate School of Business Admin.
University of Rochester
Rochester, New York 14627
Tel: (716) 275-3827
dewan@simon.rochester.edu
|
Robert J. Kauffman
Carlson School of Management
University of Minnesota
Minneapolis, MN 55455
Tel: 612-624-8562
rkauffman@csom.umn.edu
|
Ecommerce Customer Relationship Managment (Eccrm)
Potential topics and research questions that this minitrack addresses include:
Topic 1. Eccrm within Markets
- How markets will emerge?
- How the balance of power between suppliers and buyers may shift?
- Who will benefit most from changing market structures?
Topic 2. Eccrm within Business Models
- Will new Customer Relations Management Processes be developed? and how will they be structured?
- Can process models and business models be developed to help companies involved in eCommerce to attract "economically valuable" customers and retain them and at the same time repel "economically invaluable" customers and keep them away?
- What types of cooperative norms will develop within eCommerce virtual communities?
Topic 3. Knowledge Management For Eccrm
- Customer Profiles, Knowledge Elicitation and Creation
- Knowledge Analysis
- Knowledge Representation
Topic 4. Eccrm Technological Issues
- What types of interfaces are best for producing sales?
- Can the number of actions required for an electronic purchase be minimized?
Topic 5. Eccrm Human Issues
- Customer Commitment to Relationships
- Customer Trust
- Privacy
- Customer Satisfaction
- Customer Value-added Measurement
- Customer Interactions
- Cyber-intermediation
Topic 6. Case Studies and Demonstrations of 'Real World' Eccrm Applications
Minitrack Chairs
E-Commerce Systems Development Methodologies
The minitrack focuses on the systems development methodologies for electronic commerce systems. Internet and electronic commerce are two of the most profound phenomena of this century. Developing these applications is critical to the long-term competitiveness and survival of most organizations. Nevertheless, it is hindered by the lack of support from specialized e-commerce development methodologies. We seek research papers, case studies and practitioner reports relating to systems development methodologies targeted specifically for electronic commerce applications – particularly conceptual and empirical papers analyzing the "fit" of methods such as Unified Modeling Language (UML) and the “comprehensiveness” of methodologies such as Unified Process (UP) to support and guide e-commerce development projects. Of special interest is research that integrates modeling of virtual and physical worlds, and that synthesizes business and technical views of systems. We believe that these approaches are particularly important now that large companies are re-aligning their internal systems towards virtual value chains and striving for total transparency of legacy systems over the Internet. As the media is converging at an increasing speed, we need tools and techniques that can tackle different media, different access technologies, and different usage scenarios.
Relevant topics for this minitrack include (but not limited to)
- EC Architecture
- EC Enterprise Modeling
- Process modeling for EC
- E-Engineering Methodologies
- EC Requirements Engineering
- Modeling methodologies for EC
- Component Based Engineering for EC
- Development and Evaluation of EC Frameworks and COTS
- Development of Services that Span from PDAs and Mobile Phones to Web and to DigitalTV
- Security and User Interface Issues in EC applications
- Methodical Support for EC Transactions and Security
Minitrack Chairs
Economics and Electronic Commerce (Cross-listed with Org Systems & Technology)
This mini-track is intended to address issues in e-commerce from the perspective of economic analysis, with a significant emphasis on the application of analytical modeling and empirical methods in a case study context. This is a departure from the game plan for this mini-track in the past several years. Based on discussion and feedback with our mini-track participants, this year our goal is to bring together the academic and practitioner communities to exchange insights and perspectives on the rapidly changing world of e-commerce and e-business, so that we can set an agenda for high impact research in this area. The co-chairs will make a special effort to include senior policymakers and executives, whose firms and industries are on the leading edge of e-commerce, so as to frame the key issues that are represented by accepted mini-track papers. As a result, special consideration will be given to research submissions where there is a commitment by the author(s) to include an industry partner in the presentation.
We encourage submission of manuscripts in a number of areas of e-commerce:
- organizational adoption and use of the Internet by individuals, organizations and the market
- the emergence of new Internet-based channels for the distribution of goods and services
- payoffs from investments in e-commerce technologies and the economic value of websites
- economics of Internet search in product markets
- new electronic markets of the Internet
- studies of firm strategies for intermediation, disintermediation and reintermediation
- pricing of physical and digital goods and services via the Internet
- digital convergence and the emerging information industry
****Please submit proposals and papers in both Microsoft Word .doc and Adobe Acrobat .pdf format via email to all three of the mini-track co-chairs. ****
Minitrack Chairs
Eric Clemons
Operations and Information Management
The Wharton School
University of Pennsylvania
Philadelphia, PA 19104-6366
Tel: 215-898-7747
clemons@wharton.upenn.edu |
Rajiv M. Dewan
Computer and Information Systems
William E. Simon Graduate School Business Administration
University of Rochester
Rochester, New York 14627
Tel: 716-275-3827
dewan@simon.rochester.edu |
Robert J. Kauffman
Carlson School of Management
University of Minnesota
Minneapolis, MN 55455
Tel: 612-624-8562
rkauffman@csom.umn.edu |
Financial Industry in the Digital Economy
The minitrack serves as a forum for the presentation and discussion of challenges, threats, and opportunities of the financial industry in the Digital Economy. It addresses state-of-the-art analysis as well as the discussion and development of new concepts and models in order to prepare the industry for the Digital Economy in an international context covering all sectors of the industry like retail-, investment-, private-banking, brokerage, and insurance services.
Possible topics may include but not limited to the following:
- challenges, threats, and opportunities of the financial industry in the Digital Economy
- The financial industry as part of the Digital Economy
- New business models for the financial industry
- Changing industry structures in the financial services sector
- Value Web vs. high integrated financial service provided
- Banks as virtual organizations
- Traditional and new competitors in the financial industry
- Changing inter-organizational business processes in financial service companies
- New products and services in the financial service industry & their challenges for future business model
- The role of financial services within E-Business processes
- Financial services as generic market services in the financial industry
- The current and future development of the financial industry in different countries
- The role of customer focus and customer relationships in the financial industry
- Business communities and their relevance for the financial industry
- (De-) Regulation and its impact for the development of the financial industry
- Online vs. brick-and-mortar banking
- Case studies / best practice
- Lessons learned from recent development
Minitrack Chairs
Infrastructure for E-Business on the Internet
This mini-track focuses on hardware and software designs that enable efficient e-business on the Internet. In the hardware domain, issues of interest include, but are not limited to: infrastructure for automation on the internet, for mobile e-business services, for wide-band access to customers and businesses, and for the e-commerce support. In the software domain, issues of interest include, but are not limited to: infrastructure for e-shops on the Internet, specialized search engines for new business and marketing opportunities, proxy caching and prefetching, resources for banking, and financial engineering.
Minitrack Chairs
Veljko Milutinovic
University of Belgrade
Dalmatinska 55
11120 Beograd
Serbia Yugoslavia
vm@etf.bg.ac.yu |
Intellectual Property Rights in the Digital Economy: Issues, Economics, Law and Ethics
This mini-track will invite researchers to present their work on issues relevant to intellectual property in the digital age. The papers considered could be technical, analytical, empirical, prototype descriptions, or conceptual. We will like to have a mixture of all the issues presented and discussed including the social, behavioral, and international issues.
Topics of interest include:
- Technology and the protection of digital goods: The most common forms of protection are technical solutions such as simple alphanumeric keys for software and complex dynamic keys, that are based on processor imprints for specialized software, and software-based protection of copying CDs and DVDs. Development of novel techniques, analysis and evaluation of techniques, and technology implementation are all relevant issues of interest.
- Economics of intellectual property: While technology-based solutions attempt to maximize the protection of intellectual property, producers of intellectual property are interested in maximizing the economic value of their intellectual assets. An interesting development from the systems and economics research suggests that a degree of piracy, albeit controlled, might in fact be optimal. These studies incorporate a number of unique economic characteristics of digital goods: network externalities, experience goods, and advertising effects of piracy. The research of interest ranges from
- analytical modeling and cost benefit analysis of piracy and protection levels,
- empirical research to identify the factors that affect piracy,
- creating third degree price discrimination to control piracy,
- to legislatively designing appropriate incentive structure (in terms of subsidies, investment, etc.) to control the piracy levels.
- Public Policy and Legislation: The Internet and digital economy gives rise to interesting policy and legal questions. For example, consider the interaction between distribution right and public performance protection in case of digital products. It has been suggested that recognition of distribution by transmission should not consider the public performance right. The scope of the public performance protection may not be diminished by the recognition that a transmission may fall within the scope of the distribution right. If a copy of a motion picture is transmitted to a computer's memory, for instance, and in the process, the sounds are capable of being heard and the images viewed as they are received in memory, then the public performance right may well have been violated. There are many such issues that researchers need to understand and consider.
- Moral and Ethical Issues: At its core, threats to intellectual property arise from individuals making decisions to illegally share and obtain digital goods. The ethical and moral underpinnings that impact such behaviors and attitudes, and the ensuing implications of enforcing intellectual property rights are critical issues. The expansion of intellectual property rights is viewed by some as an attempt by rich countries and wealthy monopolies to extract wealth from developing countries.
Minitrack Chairs
Internet & Workflow Automation: Technical & Managerial Issues
Workflow automation is emerging as a major application in industry because of the continued need to reduce costs, speed cycle times, and provide flexible service. The rapid deployment and application of Internet technologies facilitates the trend towards increased automation both internally and in electronic commerce applications. The objective of this mini-track is to explore a range of questions concerning the development and application of workflow technologies. Appropriate topics for the minitrack include, but are not limited to the following:
- Workflow system development and management using Internet and Intranet technologies.
- Design theory for intra- and inter-organizational workflow management systems.
- Development and comparison of alternative workflow management system architectures.
- System integration of workflow management systems with other technologies, such as email, decision support systems, groupware, EDI, electronic commerce, and so on.
- Business process reengineering issues concerning the evolvement of workflow systems.
- Knowledge management (or organizational memory) in the context of workflow automation.
- Workflow modeling methodologies and languages.
- Economic models or frameworks for the study of WFMS in an organizational or inter-organizational context.
- Case studies and empirical research on implementation issues and/or the effectiveness of WFMS in practice.
Minitrack Chairs
Internet Security
Trust, on the Internet, is headed for an all time low. Without trust, most prudent e-commerce operators and clients may decide to forgo the use of the Internet and revert back to old methods of doing business. To counter this trend, the issues of network security on the Internet must be constantly reviewed and appropriate countermeasures devised. At the same time, security measures must be appropriately devised so that they do not inhibit or in any way dissuade the intended e-commerce operation. As the use of wireless technology grows, the number of events and the far-reaching effects of network security problems are likely to have an even larger impact on e-commerce.
The security issues that need to be dealt with in e-commerce are very much the same as those occurring in the Internet in general. Similarly, the issues affecting the e-commerce of universities also effects the .coms and most others commercial enterprises using the web. This session will focus on the types of security problems that can occur, the solutions for known problems, and strategies for circumventing these problems in the future.
Topics:
- Establishing and implementing minimum security requirements in an e-commerce environment.
- Security breach detection and recovery: mechanisms to detect when critical data has been altered and knowing when to rollback to recovery data.
- Internet security education - training network developers and engineers how to design more secure systems.
- Network performance issues related to the use of security measures.
- Ensuring confidence in network security in order to alleviate client reservations towards using e-commerce.
- Certification of security compliant network appliances and how this process might effect use of the Internet.
- System software design that incorporates appropriate security mechanisms beneficial to e-commerce.
- OS Security
- Secure Transactions
- Authentication/Authorization
Minitrack Chairs
Randy Marchany
Computing Center
Virginia Tech
Blacksburg, VA 24061
540-231-9523
marchany@vt.edu |
Joseph G. Tront
Electrical & Computer Engineering
Virginia Tech
Blacksburg, VA 24061-0111
540-231-5067
jgtront@vt.edu |
Knowledge Management and Virtual Organizations: Process, System, and Organization
Despite the active interest in knowledge management from the industry, knowledge management as a research discipline has hardly established itself. At the practice level, influenced by the leading consulting firms’ strategic and aggressive investment in knowledge management effort, firms of different sizes, industries, and culture are rapidly embracing knowledge management as the new management paradigm. As firms in more advanced knowledge management stages come to realize, however, successful knowledge management implementation warrants systematic managerial efforts beyond building repositories, networks, and search engines.
Importance of building and maintaining appropriate managerial drivers such as top management support, measurement and reward system, flexible organizations, and knowledge-friendly culture cannot be over-emphasized. However, other than a handful of conceptual level articles, few empirical studies exist that validate the impact of knowledge management systems, knowledge management organization, and knowledge management process and policies. This minitrack welcomes submissions on the following aspects of enterprise knowledge management:
- Knowledge management implementation cases
- Tools for Knowledge management implementation
- Methodologies for validating the impact of knowledge management
- Methodologies for designing virtual and knowledge-based organizations
- Tools and methodologies for integrating tacit and explicit knowledge resources
- Incentive mechanisms for knowledge creation and sharing
- Knowledge management systems architecture
- Knowledge management diagnosis and planning methodologies
- Estimating value of organizational knowledge assets
- Methodologies for estimating value of organizational knowledge assets
Minitrack Chairs
Managing Information on the Web
The objective of this minitrack is to provide a forum for researchers to disseminate and exchange ideas on technical and managerial aspects of managing information on the Internet. The minitrack will solicit papers on, but not limited to, the following topics:
- Knowledge-supported web information management
- Integration of web and non-web information
- Web warehousing
- Knowledge management on the Internet
- Environmental scanning on the Internet
- Knowledge discovery and data mining on the Internet
- Strategic applications of web information>
- Managerial issues of managing web information
- Impact of web information on competition, organizations, and market structures
Minitrack Chairs
Ting-Peng Liang
Department of Information Management
College of Management
National Sun Yat-Sen University
Kaohsiung, Taiwan, R.O.C.
Tel: +886-7-525-2000 ext 4711
Fax: +886-7-525-4799
liang@mis.nsysu.edu.tw |
Michael J. P. Shaw
Department of Business Administration
University of Illinois at Urbana-Champaign
350 Comm West, MC 706
1206 S. Sixth
Champaign, IL 61820, U.S.A
Tel: +1-217-333-5159
m-shaw2@staff.uiuc.edu |
Chih-Ping Wei
Department of Information Management
College of Management
National Sun Yat-Sen University
Kaohsiung, Taiwan, R.O.C.
Tel: +886-7-525-2000 ext 4729
Fax: +886-7-525-4799
cwei@mis.nsysu.edu.tw |
Marketing and E-Commerce
The purpose of this minitrack is to discuss research in the area of marketing in electronic commerce. The Internet and the World Wide Web present some unique challenges to both established and new companies who want to market and promote their products and services through the electronic medium.
Topics of special interest include, but are not limited to:
- Direct marketing on the WWW
- Methods and tools for market research on the WWW
- Brand issues in E-Commerce
- Consumer Behavior in E-Commerce
- Business-to-business marketing in E-Commerce
Minitrack Chairs
Web Engineering
The Web's anticipated scope as an environment for knowledge exchange has changed dramatically. Many applications and systems are being migrated to the Web, and a whole range of new applications is emerging in the Web environment. Without major modifications to its primary mechanisms, the Web has turned into a platform for distributed applications.
The originally simple and well-defined document-oriented implementation model of the Web hinders today's Web application development. Nevertheless, the development of Web applications is still mostly ad hoc, generally lacks disciplined and systematic approaches, and neglects using approaches to handle Hypermedia concepts to create and manageable structures of the information space.
The application of Software Engineering practice to development for the Web, which is also referred to as Web Engineering, and especially the systematic reuse of artifacts for evolution of Web applications is a main goal to achieve. In order to ensure integrity and quality of Web applications, and to facilitate more cost-effective design, implementation, maintenance respectively evolution, and federation of such Web applications, rigorous approaches for Web Engineering are required.
This is the third Minitrack on Web Engineering. Topics of special interest include, but are not limited to:
- Web-Application Modeling
- Frameworks & Software Architectures for Web-Applications
- Software and Design Reuse
- Navigation, Layout and other Web Pattern
- Object-Oriented and Component-Based Development of Web-applications
- Design and Implementation of Personalization and Adaptation aspects in Web-Applications
- Support for Federation and Integration of Web-Applications
- Disciplined Evolution of Web-Application
Further, an active discussion with focus on Web Engineering and its influence on other communities is anticipated by also inviting papers on inter-disciplined topics.
Minitrack Chairs
Martin Gaedke
Telecooperation Office (TecO)
University of Karlsruhe
Vincenz-Priessnitz Str.1
76131 Karlsruhe, Germany
Tel: +49 (721) 6902-79
Fax: +49 (721) 6902-16
gaedke@teco.edu |
Daniel Schwabe
Departamento de Informatica
University of Rio de Janeiro (PUC-RIO)
R. M. de S. Vicente, 225
Rio de Janeiro, RJ 22453-900, Brasil
schwabe@inf.puc-rio.br |
Gustavo Rossi
LIFIA-UNLP, University of La Plata
Calle 9, Nro 124. (1900) La Plata
Buenos Aires, Argentina
Tel: +54 (221) 4236585
gustavo@sol.info.unlp.edu.ar |