Submitting Your Paper To the FTP Site

What you need to FTP your files.
  1. A computer with Internet access and an Internet browser.
  2. Uploading your file(s) is a two step process.

    1. Launch your Internet browser and go to www.incontrolproductions.com. Click on the Secure FTP button. Once there, you create a secure directory for your submission(s) and receive a User ID.
    2. Upload file(s) to your secure directory. The site will confirm receipt of your submission by email.


Step by Step instructions

  1. Create the secure directory via the www.incontrolproductions.com website.

    1. Launch your Internet Browser
    2. In the Address/Location field, type www.incontrolproductions.com
    3. Click on the button "Secure FTP"
    4. Enter the Site ID: HICSS35
    5. Enter your email address.
    6. Click on the “Submit” button.
    7. The screen will refresh and you enter:
      • Your First Name
      • Your Last Name (your last name is used to create a unique User ID; therefore, the only legitimate characters the system will accept are A-Z, 0-9, (, ), and _)
      • Telephone Number (with area code)
      • Your Email Address
      • A password of your choice
      • If there are required fields such as Paper Title and Paper Author, fill these out with the appropriate information.
    8. Click on the “Submit” button.
    9. If there are no problems with what you entered in the fields above, the system will confirm that you have successfully created a secure FTP directory. Print this screen (Secure Directory Created) for reference; you will also receive an email containing the same information. (A direct link to your ftp site is provided on this page. You can upload your files at this time or wait until a more convenient time.)

  2. Upload your file(s) to your secure FTP directory. There are two ways to upload your file: 1) by using your internet browser, or 2) by using FTP software.

    Browser Upload Instructions:

    1. If you are using Netscape or MS Internet Explorer, use your browser to go to FTP://xxxxxnnnn@www.incontrolproductions.com/HICSS35/xxxxxnnnn where "xxxxxnnnn" is the User ID provided to you when you created your directory and "HICSS35" is the Site ID. Typically, your User ID/directory name is your last name with a four-digit number appended to the end. This address takes you directly to your FTP directory where you can upload your file(s). If you are using MS Internet Explorer, turn on “View as Web Page” in the “View” menu. When viewed as a Web page, there is information displayed on the left panel of the screen that is not available in the normal view mode.
    2. When the “Login in as” window appears, type the User ID assigned to you into the “User ID” field. In the Password field, type in your password (passwords are case sensitive.) This information is in your confirmation email.
    3. Click on the “Login” button.
    4. To upload your files to this screen, drag and drop them from your file manager.

    FTP Software Instructions:
    There are a variety of FTP software packages available. These instructions relate, in general terms, what you need to enter. The fields may vary slightly from program to program. The following example uses HICSS35 as the Site ID and smith7178 as the User ID.
    Host Address: www.incontrolproductions.com
    Initial Remote Directory: HICSS35/smith7178
    UserID: smith7178
    Password: ****** (note: this is the same password you used to create the directory)
    Login Type: Normal
    Transfer Type: Auto-detect


FREQUENTLY ASKED QUESTIONS

Q. How will I know if my paper was received?
A. You will receive a confirmation email when your paper is detected.

Q. I uploaded my paper to the Secure FTP site but when I went back later to see if it was there, it was gone. What happened to it?
A. Once your submission is detected on our site, we move it inside our firewall to a location where our Production Team can access it.

Q. What if I need to send a new version?
A: Use the same FTP location, User ID, and Password you used before and upload the new version of your paper. There is no need to create a new directory. We will version your file(s) for you.

Q. What if my email address or phone number changes?
A. Go to http://www.incontrolproductions.com/. Enter the Site ID and your original email address and click on Submit. You can update your personal information (except password) in the next screen and then click on Submit. Our database will be updated with the new information.

Q. I have uploaded two different versions of my paper. How do you know which one to use?
A. Each version of your submission is automatically numbered so that we know which one is the most current.

Q. I have two (or more) papers to submit to the conference. Do I need to create multiple directories?
A. No – you can submit all of your papers to the same directory. Be sure to follow the file-naming convention provided by your conference administrator.

Q. My system keeps timing out when I try to upload my file. What should I do?
A. You can try two things. If your file is large, you may want to compress it before uploading it. (zip, sit, tar, etc.) If you have already done this, you should wait a little while and then try to upload your file again. Sometimes your specific Internet route may experience heavy Internet traffic, slowing down your connection and resulting in time-outs and/or painfully slow transmissions.

Q. If I have questions about the FTP submission of my paper, whom can I email or call?
A. The InControl Productions, Inc. support staff can help.
email: support@incontrolproductions.com
(include the conference name in the subject line)
phone: (800) 447-9100 or (831) 657-2424