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HICSS-40
COLLABORATION
SYSTEMS TRACK
Co-chair: Robert
Briggs
University of Nebraska at Omaha
Omaha NE 68182
rbriggs@mail.unomaha.edu
Co-chair: Jay F.
Nunamaker, Jr.
University of Arizona
Tucson, Arizona 85721
Phone: (520) 621-4475
Fax: (520) 621-3918
nunamaker@cmi.arizona.edu
Advances in Teaching and Learning Technologies
(David Spencer and Eric Santanen)
Collaboration Issues in Cross-Organizational and
Cross-Border IS/IT (
Nicholas Romano, Narcyz Roztocki,
and James Pick)
Collaboration Support for Joint Modeling (Jaco Appelman, Vlatka Hlupic, and Alan Serrano)
Cultural Issues In Collaboration Technology (Donsong Zhang, Doug Vogel, and Paul Benjamin Lowry)
Designing Collaboration Processes & Systems (Gert-Jan de Vreede, Robert O. Briggs, and Gwendolyn Kolfschoten)
Emergency Preparedness Information Systems ( Tung Bui, Murray Turoff, and Bartel Van de Walle)
Human Computer Interaction
(Joe
Valacich and John Wells)
Mobile Technologies and Collaboration
(Joe Valacich and
Clay Looney)
Negotiation Support Systems (Tung
Bui and Melvin Shakun)
Social Cognition and Knowledge Creation Using Collaborative Technology (Souren Paul and Derek Nazareth)
Virtual Work, Teams, and Organizations (Mary
Beth Watson-Manheim, Manju Ahuja, France Belanger)
Advances in Teaching
and Learning Technologies
The Advances in Teaching and Learning
Technologies mini-track encourages research contributions that deal with
learning theories, cognition, tools and their development, enabling platforms,
communication media, distance learning, supporting infrastructures, user
experiences, research methods, social impacts, and/or measurable outcomes as
they relate to the area of technology and its support of improving teaching and
learning. Appropriate usage environments range from same-time/same-place to
anytime/anywhere that increase interactions among the learners and the
teacher/facilitator.
David H. Spencer (primary contact)
NJIT / Rutgers University
Newark, NJ 07102
Phone: (908)213-8908
http://pegasus.rutgers.edu/~dspencer
Eric Santanen
Bucknell University
Lewisburg, Pennsylvania 17837
USA
Phone: (570) 577-3652
Fax: (570) 577-1338
http://www.facstaff.bucknell.edu/esantane/
Cross-Organizational and Cross-Border IS/IT Collaboration
Investments in IS/IT represent a substantial portion of corporate capital spending. With the progressing globalization, many of these investments are conducted across nations and throughout regions. Cross-system integration and collaboration technologies play crucial roles and often decide about investment success or failure. Academic literature has extensively focused on different aspects of IS/IT productivity, but not many researchers specifically examined the possible link between the international collaboration process and the payoffs from investments in IS/IT. Therefore, our intention is to specifically address this issue.
Possible contributions regarding the collaboration in global economy may include, but are not limited to the following:
· Processes of international/global IS/IT collaboration
· Effects of collaboration on IS/IT productivity
· Success factors of collaboration technologies
· Inter-organizational collaboration and IS/IT productivity
· Conceptual frameworks of IS/IT collaboration in the global economy
· IS/IT investment evaluation
· IS/IT productivity studies at the country, industry, firm, or project level
· Comparative cross-country research
· Country-specific case studies
· IS/IT offshoring /outsourcing into emerging economies
· International IS/IT project management
· Multinational teams and IS/IT productivity
· IS/IT productivity instrument development and validation
· Cross-border and cross-organizational Value-Chains and Value-Networks
Nicholas C. Romano, Jr. (primary contact)
Oklahoma State University
Spears School of Business
344 North Hall
700 N. Greenwood Ave.
Tulsa, Oklahoma 74106-0700
Phone: (918) 594-8506
Fax: (918) 594-8281 (fax)
James B. Pick
University of Redlands
School of Business
1200 East Colton Avenue
Redlands, CA 92373-0999
Phone: (909) 748-6261
Fax: (909) 335-5125 (fax)
Narcyz Roztocki
State University of New York at New Paltz
School of Business
75 South Manheim Boulevard
New Paltz, NY 12561
Phone: (845) 257-2930
Fax: (845) 257-2947 (fax)
Collaboration Support for
Joint Modeling
Joint modeling allows decision makers and stakeholders to assess opportunities and risks that proposed changes might bring to the organization. Jointly sketching or designing models can decrease cognitive distance, align perceptions, support learning, reduce cost and increase effectiveness, which in turn can help a project team or organization to achieve focus. Focused team effort results in higher productivity.
This minitrack aims to one of the key international platforms on which joint modeling can be discussed. We invite researchers from different scientific paradigms to contribute; it is our experience that mixture of views increases insight and understanding between participants in a conference. Thus, papers that contain original ideas, from any epistemological background, on the joint modeling, are welcome.
Some questions that address topics of interest:
What is it that individuals and groups do when they try to jointly build models?
What are the steps does a group have to go through when they built a model?
What would be the value or benefits of integration and joint modeling?
Can it be calculated?
Can we ascertain that implementation will happen once a group of stakeholders agree to a model and its outcomes? If not, why not and what can we promise?
How does a group converge to one best model or a port-folio of models?
How can we support the collaborative integration of different models and modeling approaches?
Jaco Appelman (primary contact)
Delft University of Technology
Faculty of Technology, Policy and Management
P.O. Box 5015
2600 GA Delft, The Netherlands
Phone: +31-15-2783709
Fax: +31-15-2783429
Vlatka Hlupic
Brunel University
Department of Information Systems and Computing
Uxbridge, Middlesex, UB8 3PH, United Kingdom
Phone: +44-1895-816212
Fax: +44-1895-251686
Alan Serrano
Brunel University
Department of Information Systems and Computing
Uxbridge, Middlesex, UB8 3PH, United Kingdom
Phone: +44-1895-266048
Fax: +44-1895-251686
Alan.Edwin.Serrano-Rico@brunel.ac.uk
Cultural Issues in Collaboration Technology
Extensive research on collaboration technology (including computer mediated communication (CMC), group support systems (GSS), and groupware) has shown that their use can benefit both face-to-face (FtF) and distributed teams. With increasing globalization, competition, outsourcing, and offshoring in the world economy, teams within organizations more frequently include individuals with diverse cultural backgrounds, creating a pressing need to better understand how the interplay of culture and collaboration technology can influence group outcomes in implementing or adopting the technology appropriaPhone:y. However, a limitation of most research on collaboration is that it tends to focus on U.S. and Western cultures, leaving the issue of other cultures largely neglected.
This mini-track will mainly focus on the impact of culture on the design, development, use, and adoption of collaboration technology.
Topics of interest include, but are not limited to, the following:
· Development of new cultural theories for collaboration technology
· Cross-cultural effect on group decision making
· Cultural issues in virtual teams and online communities
· The adoption of collaboration technology in non-Western cultures
· Cross-cultural issues associated with the management of distributed groups and/or projects
· Cultural effects on e-Collaboration
· Cultural competency integrated in computer-assisted collaborative learning
· International collaboration
· The effect of offshoring on distributed group work
· Participating in offshoring projects with GSS and collaborative technology
· Issues in homogeneous, heterogeneous, and diverse teams
Dongsong Zhang (primary contact)
Department of Information Systems
University of Maryland, Baltimore County
1000 Hilltop Circle, Baltimore, MD 21228
Phone: 410-455-2851
Fax: 410-455-1073
Doug Vogel
City University of Hong Kong
Department of Information Systems
83 Tat Chee Avenue Kowloon
Hong Kong
Paul Benjamin Lowry
Information Systems Department
Debra and Kevin Rollins Center for e-Business
Marriott School
Brigham Young University
573 Tanner Building
Provo, UT 84602
Phone: (801) 422-1215
Designing Collaboration Processes & Systems
Research shows that, under certain circumstances, groups using collaboration technologies can be far more productive than groups using other means to accomplish their tasks. However, experience in the field suggests that organizations do not tend to become self-sustaining with collaboration technologies until they incorporate them into their daily work practices, in support of mission critical tasks that are guided over and over again by the practitioners themselves, rather than facilitated by an outsider facilitator. The challenge for researchers and practitioners alike is to design sustainable processes and systems within and between organizations that allow people to collaborate successfully. The challenge has many dimensions, including a technical, a behavioral, an economical, and a political.
This minitrack provides one of the key international platforms on which the following issues can be discussed:
· Methods & techniques to improve collaboration between co-located and distributed people, working synchronously or asynchronously.
· The design, application, and evaluation of collaborative technologies that support (inter)-organizational collaboration and coordination.
· Codification and reuse of collaboration practices
· The creation of self-sustaining communities of practice for collaborative work practices
· Theoretical foundations and practical approaches to model and design high quality collaborative work arrangements.
Gert-Jan de Vreede (primary contact)
University of Nebraska at Omaha & Delft University of Technology
Department of Information Systems & Quantitative Analysis
College of Information Science and Technology
The Peter Kiewit Institute
University of Nebraska at Omaha
Omaha NE 68182-0392
Phone: 402-554-2026
Fax: 402-554-3400
Robert O. Briggs
Director of Academic Affairs
Institute for Collaboration Science
Roskens Hall, Rm 512B
University of Nebraska at Omaha
1130 E. Helen Street
Omaha NE 68182
Phone: 402-554-2972
Gwendolyn Kolfschoten
Delft University of Technology
PO Box 5015
2600 GA Delft
THE NETHERLANDS
g.l.kolfschoten@tbm.tudelft.nl
Emergency Preparedness
Information Systems
Any aspect of the planning,
training, mitigation, detection, alerting, response, recovery, and assessment
to emergencies related to the design, development, deployment, operation, or
evaluation of Emergency Preparedness and Management Information Systems are
appropriate for this minitrack. The emphasis is on the tools and functionality
to aid the humans and/or agents involve in the total system. Equally welcome
also are papers that focus on requirements for this environment and/or the
impact or relationship of such systems to the behavior of the individuals or
organizations involved.
Papers that have a primary focus on the underlying technology or hardware of computers, networks, sensors, mobile devices and their improvements in such areas as throughput, accuracy, and security, should be directed to other appropriate sessions. An exception might be any special purpose input/output device for users of such systems that aid in meeting user requirements.
College of Business
2404 Maile Way, E303
Honolulu HI 96822 USA
Phone: 808-956-5565
Fax: 808-956-9889
tung.bui@hawaii.edu
Murray Turoff
Information Systems Department
New Jersey Institute of Technology
turoff@njit.edu
http://is.njit.edu/turoff
Bartel Van de Walle
Information Systems and Management Department
Tilburg University
bartel@uvt.nl
http://www.tilburguniversity.nl
Human-Computer Interaction (HCI)
The aim of this mini-track is to provide a forum for HCI researchers to exchange a broad and comprehensive range of issues related to the design, development, and assessment of human-computer interaction. Appropriate papers for the HCI mini-track will draw on the broadest range of research methodologies including developmental, conceptualization, theorization, case study, hermeneutic, action research, experimentation, survey, simulation, and so on.
Topics include but not limited to:
The behavioral, cognitive, and motivational aspects of human/computer interaction
User task analysis and modeling
The analysis, design, development, evaluation, and use of information systems
Guidelines and standards for interface design
User interface design and evaluation of the Web for
B2B, B2C,C2C E-Commerce
Group collaboration
Negotiation and auction
Design and evaluation issues for small screen devices and M-Commerce
Interface issues in the development of other new interaction technologies
Information system usability engineering
The impact of interfaces/information technology on attitudes, behavior, performance, perception, and productivity
Implications and consequences of technological change on individuals, groups, society, and socio-technical units
Issues related to the elderly, the young and special needs populations
Issues in teaching HCI courses
Other human factors issues related to HCI
Interface design for group and other collaborative environments
User / Developer experiences with particular interfaces, design environments, or devices
Joe Valacich (primary contact)
College of Business and Economics
Washington State University
Pullman, WA 99164-4743
Phone: (509) 335-1112
John Wells
College of Business and Economics
Washington State University
Pullman, WA 99164-4743
Phone: (509) 335-7112
Mobile Technologies and
Collaboration
The Mobile Technologies and Collaboration (MTC) mini-track will focus on the rapidly changing and evolving use of mobile computing technologies for human-to-human and human-to-machine interaction, mobile commerce (m-commerce) and collaboration. A broad range of topics and research approaches will be examined within the MTC mini-track. We are particularly interested in those topics that are likely to promote discussion within the sessions. These topics include, but are not limited to:
Conceptual/theory development papers that are well focused, logically argued, and have the potential to define the scope of MTC research and practice;
Experimental papers that are theoretically motivated, yet whose findings have the potential to interest practitioners;
Field studies that develop new insight that has the potential to change current practice or lead to new theories;
System design and development papers that move beyond the description of systems and their use by building new concepts for the design and use of future systems in a variety of settings;
User adoption, acceptance, and diffusion for specific technologies, environments and / or applications; and
User experiences that describe the deployment and management of MTC environments in education (e.g., wireless campus), organizations (e.g., mobile wireless workforce), and society (e.g., wireless shopping malls).
Joe Valacich (primary contact)
College of Business and Economics
Washington State University
PO Box 6447243
Pullman WA 99164-4743
Phone: 509-335-1112
Fax: 509-335-4743
jsv@wsu.edu
Clay Looney
School of Business Administration
University of Montana
32 Campus Drive
Missoula, MT 59812
Phone: 406-243-4831
Fax: 406-243-2086
clayton.looney@business.umt.edu
This minitrack explores research issues related to the design, implementation, use and evaluation of negotiation support systems in business. Topics of special interest include, but are not limited to:
Negotiation support in electronic markets (auctions)
Negotiation support system and software agents
Massively distributed negotiation
Human and artificial negotiation agents environmental negotiation
Systems to support intercultural negotiation and emotions
Negotiation systems to support crisis management, emergency response.
APEC Study Center
College of Business
2404 Maile Way, E303
Honolulu HI 96822 USA
Phone:. 808-956-5565
Fax. 808-956-9889
http://ec.cba.hawaii.edu
Melvin F. Shakun
Stern School of Business
New York University
Social Cognition and Knowledge Creation Using Collaborative Technology
Cognition and knowledge creation in collaborative technology supported group work are, important areas that need in-depth study. Knowledge systems play an important role in organizations, specifying how knowledge is created, stored, accessed, and used within organizations. Social cognition is directed at understanding the cognitive processes involved in social interaction. In the context of collaborative technology, it addresses how individuals access, share, and add to group knowledge, based on prevailing group attitudes.
Relevant topics include, but are not limited to:
technological features and appropriation modes (i.e. facilitation and training) that foster social cognition and knowledge creation in electronic groups.
impact of group composition, clarity of social roles, leadership, consensus, social comparison, prevalence of routines, task uncertainty of electronic groups on social cognition and knowledge creation.
phases of collective cognition (i.e. accumulation, interaction, examination, and accommodation) in electronic groups and their relationship with knowledge creation.
knowledge creation, storage, access, and retrieval using collaborative technology
barriers to knowledge creation
inducements for knowledge sharing
social cognition and institutionalization of organization knowledge
role of social norms and networks in knowledge sharing and dissemination
sources of group diversity such as national and organizational culture, social structure and their influence on social cognition and knowledge creation in electronic groups
integrating diverse knowledge for multi-faceted problems
recognition and resolution of cognitive conflict in knowledge creation
role of collaborative technology in group consensus formation and shared interpretation development
cumulative knowledge for recurrent problem solving
Souren Paul (primary contact)
Department of Management
College of Business and Administration
Southern Illinois University
Carbondale IL 62901-4627
Phone: (618) 453-7894
Fax: (618) 453-7835
Derek L. Nazareth
School of Business Administration
University of Wisconsin-Milwaukee
P.O. Box 742
Milwaukee, WI 53201
Phone: (414) 229-6822
Fax: (414) 229-6957
Virtual Work, Teams, and Organizations
This minitrack focuses on challenges presented by geographical, temporal, and cultural distribution among individuals working in teams, organizations. We seek papers addressing these issues from an organizational, managerial, team, or individual perspective. We are also interested in enabling technologies and their use in these environments. In addition, we are interested in papers addressing the methodological difficulties of doing research in this area.
Topics including but not limited to:
Research on the effects of virtual environments on individuals, teams, and organizations
Implementation of virtual environments and related challenges
Development of organizational relationships (e.g., employee-employer and coworker relationships)
Effective leadership models
Career development and mentoring
Use of information and communication technologies
Role of national, organizational and/or professional culture and norms
Social environment, sense of community, and identity
Characteristics, effectiveness, leadership of virtual teams
Conflict management in (multi-cultural) distributed work arrangements
Frameworks, theories and constructs
Use of incentives and reward systems
Studies of communication in virtual environments
Cross-cultural collaborative applications
Multilingual systems that facilitate virtual work
Managing distributed knowledge
Mary Beth Watson-Manheim (primary contact)
Information & Decisions Department
University of Illinois at Chicago
601 S. Morgan Street, UH 2426
Chicago, IL 60607
Phone: (312) 996-2370
Fax: (312) 413-0385
Kelley School of Business
Information Systems Department
Indiana University
1309 East Tenth Street
Bloomington, IN 47405
Phone: (812) 855-2655
Fax: (812) 855-4985
France Belanger
Pamplin College of Business
Virginia Polytechnic Institute and State University
3007 Pamplin Hall, Blacksburg, VA 24061-0101
Phone (540) 231-6720
Fax: (540) 231-2511
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