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HICSS-40
Electronic Government Track
Chair: Hans (Jochen) Scholl
The Information School
University of Washington
Mary Gates Hall, Suite
370C
Box 352840
Seattle WA 98195-2840
Phone: +1-206-616-2543
Fax: +1-206-616-3152
jscholl@u.washington.edu
E-Democracy (Suzanne Beaumaster, Ann Macintosh, and Eric Welch)
E-Government Information and Knowledge Management (Maria A. Wimmer, Michael Goul, and Jing Zhang)
E-Government Information Security (Gregory White and Stephen Jones)
E-Government Infrastructure and Interoperability (Marijn Janssen, Ralf Klischewski, and Haluk Demirkan)
E-Government Organization and Management (Sharon Dawes, Christine Leitner, and Tom Horan)
E-Government Services and Information (Anthony M. Cresswell, Kristin R. Eschenfelder, and Kim V. Andersen)
E-Policy, Law, and Governance (Robert Krimmer, Keith A. Schildt, and Pirkko Walden)
E-Democracy focuses on the
use of information and communication technologies to support the democratic
decision-making processes and to allow more effective and transparent engagement
between government, business, NGOs and citizens.
This mini-track focuses on the growing number of digital-government e-democracy applications. Over the last few years e-democracy has received increasing attention from both government and academic researchers. Both national and local governments worldwide are initiating e-democracy strategies and piloting e-democracy initiatives.
Research questions
include, but are not limited to:
How can technology facilitate public discourse among citizens and between government and all stakeholders, encouraging deliberation on public issues?
How do we develop and deploy technology to support the electoral process such that it provides secure and trustworthy voting environments?
What structures and decision-making processes do we need to adapt to ensure the effective use of e-democracy methods?
What are the emerging best practices?
How do we evaluate e-democracy?
How do we assess the impact of e-democracy on political decision-making?
What is the societal effect of technology on the democratic process?
Suzanne Beaumaster (primary contact)
Department of Public Administration
University of La Verne
2220 3rd Street
La Verne CA 91750, USA
Phone: +1-909-593-3511, x-4817
Email: beaumast@ulv.edu
Ann Macintosh
International Teledemocracy Centre
Napier University
10 Colinton Road
Edinburgh, EH10 5DT
UNITED KINGDOM
Phone: +44 (0) 131 455 2421
Fax: +44 (0) 131 455 2282
Email:
A.Macintosh@napier.ac.uk
Eric Welch
Department of Public Administration
University of Illinois at Chicago
412 South Peoria Street, Room 140
Chicago IL 60607, USA
Phone: +1-312-413-2416
Fax: +1-312-996-8804
Email:
ewwelch@uic.edu
Since e-Government is a nascent academic field, its structure is still evolving. While initial emphases wither, new directions of practice and research are forming. Whereas some new trends in technology and management cut across existing perspectives, other new topics such as mobile Government may have the potential to become a subfield in their own right. Furthermore, the research foundations of the field still need to be spelled out more explicitly and rigorously. More new topics and trends are likely to emerge in e-Government, for which it may be difficult to locate a nurturing home at one of the existing minitracks within the e-Gov Track at HICSS. Therefore, this minitrack provides a home for incubating those new topics and trends. Topics and Research Areas include (but are not limited to)
· The conceptual and practice-based boundaries of the field of e-Government
· Agendas for e-Government research
· Research methodologies for the study of e-Government
· The nature of inter- and multidisciplinary research designs in e-Government
· Differences and similarities between e-Government, PMIS and MIS research
· Mobile Government: Challenges, opportunities, standards, and protocols
· Mobile voice/data integration
· Mobile to legacy/non-mobile application integration
· Web 2.0 in government
· Others as appropriate to the purposes of the mini-track
Theresa A. Pardo (primary contact)
Center for Technology in Government
University at Albany, SUNY
187 Wolf Road, Suite 301
Albany NY 12205, USA
Phone: +1-518-442-3892
Fax: +1-518-442-3886
Email
tpardo@ctg.albany.edu
Jeremy Millard
Danish Technological Institute
Competence, Analysis and IT
Kongsvang Allé 29
DK-8000 Aarhus C
DENMARK
Phone:+45-72-201417
Fax: +45-72-20-1414
Email: jeremy.millard@teknologisk.dk
Hans J (Jochen) Scholl
The Information School
University of Washington
Mary Gates Hall, Suite 370C
Box 352840
Seattle WA 98195-2840, USA
Phone: +1-206-616-2543
Fax: +1-206-616-3152
Email:
jscholl@u.washington.edu
E-Government Information and Knowledge Management
The
public sector realizes the strategic importance of methods, tools and concepts
for managing their information and knowledge resources in order to be effective
and efficient. Because governments and public administrations deal with vast
amounts of information and knowledge, this domain is particularly appropriate
for investigating IKM advancements.
This minitrack is open to discussions of theoretical, methodological, technical or practical aspects of information and knowledge management in the various branches of the public sector. Topics and Research Areas include (but are not limited to):
· Theory advancement relevant to the realm of public sector IKM
· Aspects of knowledge sharing in the various branches of the public sector
· Information and knowledge structuring concepts
· Visualization concepts to communicate complex knowledge issues in public services and public debates
· Semantic modeling and ontology concepts, annotation and tagging mechanisms
· Impacts of information and knowledge management on the efficiency and effectiveness of government programs and operations
· Conceptual and practical solutions of IKM for the public sector, which include but are not limited to knowledge portals, DSS, CBR, organizational memory, EIS, AI tools for IKM, intelligent agents, adaptive knowledge tools, etc.
· Case studies on IKM in the various branches of the public sector
Maria A. Wimmer (primary contact)
Institute for IS Research, research group eGovernment
Universitaetsstr. 1
56070 Koblenz
GERMANY
Phone: +49 261 287 2646
Fax: +49 261 287 100 2646
Email:
wimmer@uni-koblenz.de
Michael Goul
W. P. Carey School of Business
Arizona State University
P.O. Box 874606
Tempe AZ 85287-4606, USA
Phone: +1-480-965-5482
Fax: +1-480-965-8392
Email:
Michael.Goul@asu.edu
Jing Zhang
Clark University
Graduate School of Management
950 Main st.
Worcester MA 01610, USA
Phone: +1-508-793-7102
Fax: +1-508-793-8822
Email: jizhang@clarku.edu
E-Government Information Security
Governments employ information technology and increasingly e-Government to conduct daily operations and to interface with their citizens. Operations must be conducted securely and with an assurance that information is accurate and protected from unauthorized disclosure to protect the privacy of citizens. Governments must also ensure the safety and security of its citizens, and information technology can aid in this arena. This minitrack examines the security of information technology used by governments and critical infrastructures and explores ways that IT can enhance the ability of governments to ensure the safety and security of its citizens. Topics include, but are not limited to:
· Systems for governments to respond to security events
· Critical Infrastructure Protection
· Information Assurance
· Security Related Information Sharing
· Information Warfare
· Incident Response
· Privacy and Freedom of Information Laws and technology
· Government Disaster Recovery and Business Continuity
Gregory B. White (primary contact)
Center for Infrastructure Assurance and Security
The University of Texas at San Antonio
6900 North Loop 1604 West
San AntonioTX 78249
Phone: +1-210-458-6307
Fax: +1-210-458-6311
Email;
greg.white@utsa.edu
Stephen Jones
Head of Information Technology
Conwy County Borough Council Bodlondeb,
Conwy, LL32 8DU
UNITED KINGDOM
Phone: +44 1492 576020
Email:
steve.jones@conwy.gov.uk
E-Government Infrastructure and Interoperability
The fulfillment of
e-Government visions is dependent of and leads to increased vertical and
horizontal integration of government operations and services. E-Government
information systems (EGIS) are increasingly interlinked using the physical
network infrastructure, and the IT infrastructure contains more and more
services for supporting interoperability and communication. Therefore, business
processes and supporting IT infrastructures need to be enhanced, redesigned,
streamlined, interfaced, and integrated across various governmental levels and
branches presumably leading to gains in internal effectiveness and efficiency as
well as to improved internal and external services.
We especially solicit for
papers capturing multiple facets and e-government specific aspects. Topics and
Research Areas include
(but are not limited to):
· The development, implementation, maintenance, and overhaul of e-Government infrastructures
· Infrastructure planning, alignment & interoperability strategies
· The integration of IS (legacy and EGIS) to support inter-organizational aspects of e-Government
· Strategies and innovative approaches to enhancing interoperability (technical, semantic, organizational, managerial)
· Service-oriented architectures, web services, web service orchestration for public administration
· Infrastructure facilities, modular architectures and enterprise architectures for interoperability in public administration
· Interoperability standards & frameworks
· The challenges of dual-mode operations (traditional and e-Gov-based) in government
· Best practices and case studies
· Longitudinal studies that span over generations of e-Government implementations
Marijn Janssen (primary contact)
Faculty of Technology, Policy and Management
Delft University of
Technology
Jaffalaan 5
NL-2600 GA Delft
THE NETHERLANDS
Phone: +31 (15) 2781140
Fax: +31 (15) 2783741
Email:
MarijnJ@tbm.tudelft.nl
Ralf Klischewski
Faculty of Management Technology
German University in Cairo
Al Tagamoa Al Khames
New Cairo City
EGYPT
Phone: +20 -2-75890628
Fax: +20-2-7581041
Email: ralf.klischewski@guc.edu.eg
Haluk Demirkan
W. Carey School of Business
Department of information systems
Arizona State University
PO Box 874606
Tempe AZ 85287-4606, USA
Phone: +1-480-965-9067
Fax: +1-480-965-8392
Email:
Haluk.demirkan@asu.edu
E-Government Organization and Management
This minitrack addresses organizational and methodological frameworks as well as managerial aspects of e-government. Topics include development, implementation, deployment, maintenance, use, versioning, change, and evaluation of information systems for the public sector. Organizational aspects that are internal to agencies, link multiple public organizations, connect citizens to government, or connect government to business suppliers and partners are also of interest. In addition, the minitrack is open to analysis and case studies of specific systems such as social welfare, criminal justice, or emergency response systems. Discussion of government-initiated IT research on organization and management topics are also welcome. Topics and Research Areas include (but are not limited to)
· Business models for electronic government
· Methods for effective business process redesign in a governmental setting
· Integration/encapsulation/replacement of governmental legacy systems
· Organizational strategies for development, implementation, maintenance, change, and overhaul of government transaction processing and information systems
· Impact of ICTs and management strategies on information sharing and integration between government and businesses or NGOs
· IT investment planning, investment management, decision making models and new insights
· Concepts and methods for e-Government performance measurement and evaluation
· Impacts of information systems and technologies on the efficiency and effectiveness of government programs and operations
· Case studies of government-specific information systems (e.g. social welfare, criminal justice, emergency response)
Sharon S. Dawes (primary contact)
Center for Technology in Government
University at Albany, SUNY
187 Wolf Road, Suite 301
Albany NY 12205, USA
Phone: 1-518-442-3892
Fax: 1-518-442-3886
Email: sdawes@ctg.albany.edu
Christine Leitner
Center for European Public Administration (CEPA)
Danube University
Dr.-Karl-Dorrek Strasse 30
A-3500 Krems
AUSTRIA
Phone: +43-(0)2732-893-2470 (or 2471)
Fax: +43-(0)2732-4110
Email:
christine.leitner@donau-uni.ac.at
Thomas A. Horan
School of Information Systems and Technology
Claremont Graduate University
130 East Ninth Street
Claremont CA 91711, USA
Phone: 1-909-607-9302
Fax: 1-909-621-8564
Email: Tom.Horan@cgu.edu
E-Government Services and Information
Citizens have come to expect and demand governmental services matching private-sector services in every aspect of quality, quantity, and availability in a 24/7 and year-round fashion. As a result, research in E-Government Services is emerging as an important and rapidly growing field of inquiry. However, governments are struggling to meet expectations especially under intensified pressure to reduce costs and reduce budgets. Research to guide development, management and evaluation of e-Government services is still in its infancy. Furthermore, e-Government poses numerous new challenges in terms of Electronic Records Management, digital preservation. The minitrack seeks research papers and practitioner reports addressing the characteristics, development, implementation, and uses of e-Gov services and systems.
Topics and Research Areas include (but are not limited to)
· Citizens' e-Gov service-related wants and needs across government levels and branches
· Business process analysis and change requirements for e-Gov services
· Development and maintenance issues of government portals
· Identification, authentication, and trust in e-Gov services
· Access to governmental documents and records including legal, policy, and technical implications, program models, (also case studies)
· IT-based procedures, protocols, and schemes used for government services
· Electronic Record Management and Archiving
· Digital preservation of government records
· Impacts and issues of ISO 15489 and DoD 5015.2 standards
Anthony M. Cresswell (primary contact)
Center for Technology in Government
University at Albany-SUNY
187 Wolf Road
Albany, NY 12205, USA
Phone: +1-518-442-3766
Fax: +1-518-442-3886
Email: tcresswell@ctg.albany.edu
Kristin R. Eschenfelder
School of Library and Information Studies
University of Wisconsin-Madison
4228 HC White Hall
600 N. Park Street
Madison, WI 53706, USA
Phone: 1-608-263-2105
Fax: 1-608-263-4849
Email: eschenfelder@wisc.edu
Kim V. Andersen
Department of Informatics
Copenhagen Business School
Howitzvej 60
DK-2000 Frederiksberg, Denmark
Phone: +45-3815-2400
Fax: +45-3815-2401
Email: kva.inf@cbs.dk
Policy issues and their analysis pertain to the digital divide, infrastructure
development, open source, standards and educational uses of ICT. In addition,
E-policies related to national development are covered in this minitrack.
Governance refers to the system of directing and controlling the actions,
affairs, policies and functions of a political unit, organization, or nation.
E-governance is getting more attention, as it should ensure that the spending of
public money to information and communication technology development, control
and maintenance activities is done in a transparent, effective and efficient
way. This should create a dynamic, creative public sector capable of
anticipating on and being open, responsive, democratic and accountable.
Topics and Research Areas include (but are not limited to)
· Governmental policies and strategies for the information society
· Government policies on the use of open source software and tools to support e-Government
· Trust, risks, security, privacy and opportunities of new technologies for the information society
· Privacy implications of technologies, including authentication technologies
· Legal aspects of and frameworks for the information society
· Information-related legislation
· The digital divide (within a country and between countries), including issues dealing with minorities and disabilities
· Economic aspects of the information society (e.g., influences of new technologies on globalization)
· Governance models and practices
Robert Krimmer (primary contact)
Vienna University of Economics and Business Administration
Department Information Science
Nordbergstrasse 15
AT-1090 Vienna
AUSTRIA
Phone: +43-664-205-5990
Email: krimmer@wu-wien.ac.at
Keith A. Schildt
University of La Verne
College of Business & Public Management
1950 Third Street
La Verne CA 91750, USA
Phone: 1-909-593-3511 x4818
Email: schildtk@ulv.edu
Pirkko Walden
Institute for Advanced Management Systems Research
Department of Information Technologies, Faculty of Technology
Åbo Akademi University
DataCity
Lemminkäinengatan 14 B FIN-20520 Åbo
FINLAND
Phone: +358-2-215-4667
Mobile: +35840-540-9141
Fax: +358-2-2154809
Email: pirkko.walden@abo.fi
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