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HICSS-40
Organizational Systems and
Technology Track
Chair:
Hugh Watson
Department of
Management
Terry College of Business
University of Georgia
Athens GA 30602
Phone: (706) 542-3744
Fax: (706) 583-0037
Email: hwatson@terry.uga.edu
Benefits Management (Pieter Ribbers, Koen Milis, and Stijn Viaene)
Competitive Strategy, Economics and IS (Robert J. Kauffman, Eric Clemons, and Rajiv M. Dewan)
Data Warehousing and Business Intelligence (Barbara Wixom and Hugh Watson)
Enterprise Architecture: Challenges and
Implementations
(Frank Armour, Stephen Kaisler, and Jeff Bitner )
ERP/EAI System Issues and Answers (Gail Corbitt, Marino Themistocleous, and Zahir Irani)
Implementation and Usage of Radio Frequency
Identification – RFID
(Frederik J. Riggins and Bill
Hardgrave)
Outsourcing of Information Systems (Benoit Aubert and Suzanne Rivard)
Information Technology for Development
(Sajda
Qureshi, Maung K. Sein, and Peter Wolcott)
Innovation and Innovation Management (Desai Narasimhalu, Gina Poole, and Marko Torkkeli)
IT and Project Management (Joseph Weiss, Sue Newell, and Jacky Swan)
IT Governance and Its Mechanisms (Wim Van Grembergen)
Research Methods and Applications (Sajda Qureshi, Doug Vogel, and Kerry Ward)
Social Issues in Organizations (Donald L. Amoroso and Michael Knight)
Theoretical Approaches to IS Research (Scott L. Schneberger and Michael Wade)
Topics in Organizational Systems and Technology (Kelly Rainer and Mark Frolick)
This minitrack focuses on the mechanisms and practices that organizations can or should utilize to ensure the realization of the intended value of their IS/IT investments. Their primary objective is to initiate and manage the changes in intra- & inter-organizational structures, processes, routines and roles that accompany IS/IT investments to deliver on their promise. Where project management focuses on the creation and implementation of IS/IT, benefits management is a continuous endeavour striving for the realization of the intended benefits after the project has been implemented.
Potential topics include but are not limited to:
· How to ensure the planned benefits after an ERP and/or business intelligence implementation;
· How to monitor and manage the planned benefits of an ongoing outsourcing relationship;
· Optimizing the outcome of a newly implemented intra- and inter-organizational business model;
· Articulation and measurement of benefits;
· Combining multiple investments’ outcome to generate more benefits;
· Case studies and examples of benefits management.
Pieter Ribbers (Primary Contact)
Tilburg university
Dept. Information systems & management
Warandelaan 2
5000 LE Tilburg
THE NETHERLANDS
Phone: + 31 (0)13 466 21 88
Fax: + 31 (0)13 466 30 69
Email: P.M.A.Ribbers@uvt.nl
Koen Milis
EHSAL, European University College Brussels & Tilburg University
Stormstraat 2
1000 Brussel
BELGIUM
Phone: +32 (0)2 210 16 18
Fax: +32 (0)2-217 64 64
Email: Koen.Milis@ehsal.be
Stijn Viaene
Vlerick Leuven Gent Management School & K. U. Leuven
Dept. Operations and technology management
Vlamingenstraat 83
3000 Leuven
BELGIUM
Phone: +32 (0)16 24 88 45
Fax: +32 (0)9 210 97 00
Email: Stijn.Viaene@vlerick.be
Competitive Strategy, Economics and IS
This full-day minitrack covers issues, ideas and solutions at the crossroads of competitive strategy, economics, information systems and electronic commerce. We encourage authors to share new and interesting perspectives on topics that are of interest to the academic and practitioner communities, as well as to bring current perspectives on the past work that has appeared in this mini-track. We especially welcome work-in-progress that develops new theory in the context of case studies of emerging technologies, leading-edge organizations, and market and industry changes. To help set an agenda for future research in this area, the co-chairs invite senior policymakers and executives, whose firms and industries play a defining role with IT and Internet technologies in the markets they serve. We give special consideration to research submissions when the author(s) commit to include an industry partner in their presentation. We also welcome research that reflects a range of current research methods (e.g., analytical models, econometrics, experiments, simulations, cases, frameworks, etc.).
The following areas are suggestive of the range of topics that are considered suitable:
Detailed case studies of the application of strategic IS and their impacts on firms, markets and economies
Economic analysis of IS and e-commerce investments, and the relationship between systems use and market share, profitability, business value or other measures of competitive advantage and firm performance
Business strategy on the Internet, electronic markets and digital convergence, open source software strategies
Strategic adoption and innovative uses of the Internet by organizations, markets, sectors and economies
Property rights, incomplete contracts, transaction costs and other theories to understand interorganizational IS
Channel development, transformation and conflict in the presence of emerging technologies
Firm strategies for e-intermediation and new market structures, and IT-transformed org design and governance
Product design with IT, and the bundling and pricing of physical and digital goods and services
IT business value assessment methods and strategies to maximize business value
Outsourcing and offshoring, risk management strategies for IT infrastructure, project and product investments
Robert J. Kauffman (primary contact)
MISRC, Carlson School of Management
University of Minnesota
Minneapolis MN 55455
Phone: (612) 624-8562
Email:
rkauffman@csom.umn.edu
Eric Clemons
Operations and Information Management
The Wharton School
University of Pennsylvania
Philadelphia PA 19104-6366
Phone: (215) 898-7747
Email:
clemons@wharton.upenn.edu
Rajiv M. Dewan
Computer and Information Systems
Simon Graduate School Business Administration
University of Rochester
Rochester NY 14627
Phone: (716) 275-3827
Email:
dewan@simon.rochester.edu
Data Warehousing and Business Intelligence
The minitrack will serve several general data warehousing areas: applications, process, and managerial and technical issues. Each area can address a number of categories, as listed below:
· Real-time warehousing and business intelligence
· Customer Relationship Management
· Mobile computing
· Real time warehousing
· Federated architectures
· BI portals
· Collaborative BI
· Performance Management
· Data warehousing and the Web
· Supply Chain Management
· E-commerce
· Data mining
· Decision support systems
· Executive information systems
· Graphical information systems
· End user queries
· OLAP/ROLAP/MOLAP
· Analytical Applications
· Data extracting, cleaning, and transforming
· Meta-data management
· Integration of data warehousing with ERP
· Data storage architectures and solutions
· Data quality
· Benefits and business value from warehousing
· Case studies
· Current practices
· Security and privacy
· Industry-specific warehouses
· The role in knowledge management
· Development methodologies
· The economics of data warehousing
Barbara H. Wixom (Primary contact)
McIntire School of Commerce
Monroe Hall
The University of Virginia
Charlottesville VA 22903
Phone: (434) 924-8981
Fax: (434) 924-7074
Email: bwixom@mindspring.com
Hugh J. Watson
Terry College of Business
The University of Georgia
Athens GA 30602-6256
Phone: (706) 542-3744
Email: hwatson@terry.uga.edu
Enterprise Architecture: Challenges and Implementations
Enterprise Architecting (EA) is the process of developing enterprise Information Technology architecture – both its description and its implementation. An EA description focuses on a holistic and integrated view of the why, where, and who uses IT systems and how and what they are used for within an organization. An enterprise architect (and his/her team) develops the strategy and enables the decisions for designing, developing, and deploying IT systems to support the business operations as well as to assess, select, and integrate the technology into the organization’s infrastructure. Alignment between business and IT has remained one of the top three issues for CIOs and IS managers for several years as reported by CIO magazine. An EA implementation focuses on remediating, renovating, or replacing IT systems in compliance with the EA description to achieve the proposed benefits.
Papers will be solicited in several areas – leading to possibly two or three papers per session:
· Architectural Frameworks and Theory
· Architecting Methodologies and Practices
· Tools and Techniques Supporting Architecting
· Service-Oriented Architectures (including Web Services)
· System versus Software Architectures
· Addressing EA Challenges
· Surveys and Case Studies
Frank Armour (Primary Contact)
School of Information Technology and Engineering
George Mason University
22929 Golden Plover Place
Brambleton VA 20148
Email:
farmour@att.net
Stephen Kaisler
Senior Associate
SET Associates, Inc.
3811 N. Fairfax Drive
Arlington VA 22308
Phone: (703) 738-6217; cell: 240-593-0980
Email: skaisler@setcorporation.com
Jeff Bitner
Enterprise Architecture Governance Manager
Office of Information Technology
Commonwealth of Pennsylvania
1 Technology Park
Harrisburg PA17110
Email: jtbit@yahoo.com
ERP/EAI System Issues and Answers
Enterprise Resource Planning (ERP) systems are becoming mature infrastructure in many organizations. Many firms are looking beyond the internal business processes of their company and extending their information systems to include systems in other organizations. Linking these systems together is the objective of the emerging field of Enterprise Application Integration (EAI). This mini-track seeks to explore issues, both academic and organizational, surrounding ERP Systems and linking ERP systems to other systems via EAI.
Topics of special interest include the following:
· Implementation issues and concerns
· Support (on-going and initial start-up) issues
· Training and retention of qualified staff
· Upgrade and versioning issues
· Extending the ERP system beyond the organizational boundaries
· EAI implementation benefits, barriers and costs, methodologies, standards and issues
· Tailoring ERP to meet diverse corporate needs.
· Benefit and cost management of integrated enterprise systems
· Worlds best practices for integrated business
· Measuring ERP and EAI performance and evaluating costs and benefits
Gail Corbitt (Primary contact)
College of Business, AMIS Dept.
California State University, Chico
Chico CA 95929-0011
Phone: 530-898-4822
Email: gcorbitt@csuchico.edu
Marino Themistocleous
School of Information Systems, Computing and Mathematics
Brunel University
West London
UB8 3PH
UNITED KINGDOM
Phone: +44 1895 2 66045
Fax: +44 1895 251686
Email: Marinos.Themistocleous@brunel.ac.uk
Zahir Irani
School of Information Systems, Computing and Mathematics
Brunel University
West London
UB8 3PH
UNITED KINGDOM
Phone: +44 1895 2 66045
Fax: +44 1895 251686
Email:
Zahir.Irani@brunel.ac.uk
Implementation and Usage of Radio Frequency Identification (RFID)
This mini-track addresses issues on the adoption and usage of RFID. We welcome work-in-progress. To lay a foundation for future research regarding RFID, we invite participation from senior public and private policymakers, as well as executives whose organizations play a role in promoting RFID. We give special consideration to research submissions when the author(s) commit to include an industry partner in their presentation. We also welcome research that reflects current research methods including case studies, analytical modeling, econometrics, and frameworks. For more information, visit http://www.misrc.umn.edu/projects/rfid/hicss/.
Topics. The following areas are suggestive of the range of topics that are considered suitable:
· Detailed case studies of RFID implementation and usage
· Methods for developing the business case for RFID adoption
· Methods and benefits of managing the voluminous data collected with RFID
· Impact of RFID on employees and related work processes
· Aligning interorganizational governance, incentives, and ownership
· Understanding the technical capabilities and limitations of RFID
· Forecasting the technical evolution of RFID and its relationship to the economics of usage
· Technical integration of RFID with other applications
· Understanding the role of standards for the proliferation and use of RFID
· Estimating the business value of the technology both internally and across company boundaries
· Costs and risks associated with becoming dependent on the technology
· The role of standards development organizations (SDOs) on RFID technology development
· Safeguarding personal privacy and physical health
Frederik J. Riggins (Primary Contact)
Information and Decision Sciences Department
Carlson School of Management
University of Minnesota
Minneapolis MN 55455
Phone: 612-624-5760 (office)
Fax: 612-626-1316
Email: friggins@csom.umn.edu
Bill Hardgrave
Information Systems Department
Walton College of Business
University of Arkansas
Fayetteville AR 72701
Phone: (479) 575-6099
Fax: (479) 575-4168
Email: bhardgrave@walton.uark.edu
Information Technology for Development
Information Technology for Development (ITD) research considers the use Information Technology infrastructures to bring about economic and social development in emerging and developed economies
Topics include, but are not limited to:
§ IT Development Concepts and Frameworks. This includes topics such as IT ethics and development, international IT legal frameworks, measurement of the impact of investment in ITC for development, international ICT dialogues and discourses, implications for developed and transition economies, and research into the Digital Divide, technology transfer between developing countries.
§ IT Infrastructures for Development This includes topics such as alternative backbone strategies for a nationwide rural network, e.g. terrestrial wireless, establishing a high-speed connection to a point of presence; IT innovation meeting the needs of individuals and small collectives in developing areas; and IT adoption in areas with limited resources and skills.
§ IT Policy This includes topics such as IT Infrastructures for public administration and reform, public policy for the IT Industry, innovations in capacity building for ICT development (education in IT, etc.), and IT strategies for development (national and sectoral).
§ IT for Business Development This includes topics such as the use of IT in micro-entrepreneurship in rural and underserved communities in developed and developing economies. Applications may include geographic information systems (GIS), spatial data infrastructures (SDI), off-shore sourcing strategies, and small and medium enterprise (SME) access to public procurement systems.
Sajda Qureshi (Primary Contact)
Department of Information Systems & Quantitative Analysis
College of Information Science & Technology
University of Nebraska at Omaha
6001 Dodge Street
Omaha NE 68182-0116
Phone: +1.402.554.2837
Fax: +1.402.554.3400
Email: squreshi@mail.unomaha.edu
Maung K. Sein
Department of Information Systems and Development Studies
Agder University College
Service Box 422, Gimlemoen
NORWAY
Phone: +47 38 14 15 04
Email: Maung.K.Sein@hia.no
Peter Wolcott
Department of Information Systems & Quantitative Analysis
College of Information Science & Technology
University of Nebraska at Omaha
6001 Dodge Street
Omaha NE 68182-0116
Phone: +1.402.554-3158
Fax: +1.402.554.3400
Email: pwolcott@mail.unomaha.edu
Innovation and Innovation Management
This minitrack addresses issues at the crossroads of Technology, Markets and Firms. We invite new models of both theory and practice in innovation and innovation management. We are particularly interested in studies and research that show how technology was a key enabler for the creation of market and business innovations.
Topics include but are not limited to:
Desai Narasimhalu (Primary
Contact)
School of Information Systems
Singapore Management University
80 Stamford Road
SINGAPORE 178902
Phone: +65 6828-0914
Fax: +65 6828-0919
Email:
desai@smu.edu.sg
Gina Poole
IBM Innovation and University Relations
IBM Corporation
3039 Cornwallis Drive
Research Triangle Park NC 27709
Phone: 919-254-6965
Email:
gpoole@us.ibm.com
Marko Torkkeli
Lappeenranta University of Technology
Kouvola Unit
Prikaatintie 9
FI-454100 Kouvola
FINLAND
Email: marko.torkkeli@lut.fi
Given this increasing emphasis on projects across a variety of areas, the topical themes suggested for this minitrack will attract researchers and practitioners of technology-based project management, and will provide a forum for discussing advanced concepts, tools and techniques for managing project in today’s dynamic and challenging business environment. The emphasis will be on best-in-class practices and state-of-the-art concepts. This minitrack will explore the latest techniques for tracking and controlling projects, compressing the time-to-market cycles, managing innovation under cost and time pressures, managing diverse project teams in decentralized organizations, capturing and transferring learning across projects, and dealing with interruptions, risks, conflict and commitment. Specifically, the Project Management Minitrack is designed to attract papers (and audiences) in the following areas:
· Managing in a multidisciplinary technical team environment
· Using IT-based project management tools and techniques effectively
· Emerging tools and techniques for managing information system projects
· Leadership and team management issues in technology-based project organizations
· Leading and managing internal and external project stakeholders in IT projects
· Management tools and techniques (including information systems) for capturing and sharing knowledge across projects
· Internet-based project management
· Developing state-of-the-art project organizations
· Knowledge and skill building for project managers
Joseph Weiss (Primary Contact)
Bentley College
175 Forest Street
Adamian Graduate Center
Waltham MA 02452-4705
Phone: (781) 891-24215
Email: jweiss@bentley.edu
Sue Newell
Bentley College
Morrison Building
175 Forest Street
Waltham MA 02452-4705
Phone: (781) 891-2447
Email: snewell@bentley.edu
Jacky Swan
Warwick Business School
Warwick University
Coventry, CV4 7AL
UNITED KINGDOM
Phone: +44 (0)2476 524271
Email: jacky.swan@wbs.ac.uk
IT Governance and its Mechanisms
In many organizations, information technology has become crucial in the support, sustainability and growth of their businesses. The pervasive use of technology has created a critical dependency on IT that calls for a specific focus on IT governance. IT governance is the organizational capacity exercised by the Board, executive management and IT management to control the formulation and implementation of IT strategy and in this way ensure the fusion of business and IT. The minitrack “IT governance and its mechanisms” is soliciting papers on theories, models and practices in the IT governance domain and aims to contribute to the understanding of IT governance and its structures, processes and relational mechanisms.
Topics of the Minitrack
University of Antwerp
Prinsstraat 13
2000 Antwerpen
BELGIUM
Phone: 32 (0) 3 275 50 19
Fax: 32 (0) 3 275 50 08
Mobile: 32 (0) 477 52 47 77
Email: wim.vangrembergen@ua.ac.be
Outsourcing of Information Systems
Recently, a shift in IS managers' concerns has been observed. A few years ago their main questions were around the question: "Should we outsource?" Then, they asked themselves "What should we outsource?" and "How should we outsource?" Different organizational forms are taking place and different outsourcing profiles can be observed. Offshoring is now a very key issue. It raises difficult questions for companies considering this option and for countries seeing jobs moving to other shores. Offshoring was very present in the 2006 edition of the minitrack.
The minitrack seeks to attract papers addressing various issues pertaining to outsourcing:
· The evolution of IS outsourcing
· Economics of outsourcing
· Organizational forms and alliances
· Value-creation from IT infrastructure outsourcing
· Business process outsourcing
· Offshore outsourcing
· Gaining value from outsourcing
· Contract management
· Impact evaluation
· IS skills and resourcing issues of outsourcing
· ASP and applications outsourcing
· Business transformation through web services
· Benefits/risks frameworks
· The strategic positioning of outsourcing vendors
Benoit A. Aubert (Primary Contact)
HEC Montréal
3000 Chemin de la Cote-Ste-Catherine
Montréal
CANADA H3T 2A7
Phone: 514-340-7307
Fax: 514-340-6132
Email: benoit.aubert@hec.ca
Suzanne Rivard
HEC Montreal
3000 Chemin de la Cote-Ste-Catherine
Montréal
CANADA H3T 2A7
Phone: 514-340-6493
Fax: 514-340-6132
Email: suzanne.rivard@hec.ca
Research Methods and Applications
Papers are invited that address salient research methodology issues, generate discussion and debate with respect to systems in organizations, across geographical and cultural domains and inter-organizational relationships or a combination of the above. Specific topics include, but are not limited to:
Methodologies for researching organizational systems such as:
· Positivist (e.g. surveys, laboratory experiments)
· Interpretivist (e.g. grounded theory studies, phenomenological studies, ethnographies)
· Critical theory (e.g. critical action research, critical ethnography)
· Combinations of the above?
Experiences with particular research methods and approaches informing and guiding future research into organizational systems and technologies, e.g. addressing issues such as: Designing, conducting, and reporting on studies within a particular research tradition.
· Standards of quality, validity, and verification.
· Automated support for particular research methods and techniques.
· Ethical issues surrounding particular research methods and techniques.
· Historical accounts, lessons learned and future directions for IS research.
Formulating multi-disciplinary views/approaches and combining methodological approaches, tools and techniques in research into organizational systems, e.g. combining qualitative and quantitative approaches, triangulation.
Matching research methodologies to organizational systems that require investigation such as:
· Organizational forms including network organizations
· [Inter-]Organizational communication and collaboration.
· Fostering relationships across organizations, geographical and cultural domains
· Problem solving and decision making within organizations.
· Issues related to building and testing large information systems infrastructures.
Sajda Qureshi (Primary Contact)
Department of Information Systems and Quantitative Analysis
College of Information Science and Technology
University of Nebraska at Omaha
Omaha NE 68182-0392
Phone: 402-554 2837 fax: 402-554 3284
Email: squreshi@ist.unomaha.edu
Doug Vogel
Department of Information Systems
City University of Hong Kong
Tat Chee Avenue, Kowloon
HONG KONG
Phone: +852-2788-7534 fax: +852-2788-8694
Email: isdoug@cityu.edu.hk
Kerry Ward
Department of Information Systems and Quantitative Analysis
College of Information Science and Technology
University of Nebraska at Omaha
Omaha , NE 68182-0392
Phone: 402-554 3369
Fax: 402-554 3284
Email: kwward@mail.unomaha.edu
Social Issues in Organizations
Social issues in organizations represents one of the most often discussed underpinnings in information systems research throughout the tenure of the IS field. Social issues are those research topics most aligned with the human factor in terms of information systems planning, development and utilization.
This minitrack includes all aspects of social issues that are impacted by information technology affecting organizations and inter-organizational structures. This would include the conceptualization of specific social issues and their associated constructs, proposed designs and infrastructures, empirical validation of social models, and case studies illustrating socialization success and failures. Some key topics may include: (1) ethics, (2) culture, (3) relationships, (4) human interaction, (5) security, and (6) design.
Computer Information Systems
Appalachian State University
Boone NC 28607
Phone: (828) 262-2411
Email: amoroso@appstate.edu
Computer Information Systems
Appalachian State University
Boone NC 28607
Email: knightmb@appstate.edu
Theoretical Approaches to IS Research
Theories are generally considered to be the bedrock of academic research. This minitrack seeks to thoroughly examine, discuss, and extend theoretical approaches used in IS research. This minitrack is looking specifically for papers on meta studies of theories used in IS research, meta studies of the IS field based on theories used, papers that develop new theories applicable to IS research, papers that extend existing theories within the context of IS research, and papers that provide a theoretical bridge between the IS field and other scientific disciplines.
Scott L. Schneberger (Primary)
Computer Information Systems Department
Walker College of Business
Appalachian State University
Boone NC 28608
Phone: 828-262-2035 (Office)
Fax: 828-262-6190
Email:
schnebergers@appstate.edu
Michael Wade
Information Systems
Schulich School of Business
York University
4700 Keele St.
Toronto, ON M3J 1P3
CANADA
Phone: 416-736-2100 ext. 20251 (Office)
Fax: 905-883-8704
Email: mwade@schulich.yorku.ca
Topics in Organizational Systems and Technology
This minitrack provides a forum for papers that do not "fit" well in another minitrack. In particular, we solicit non-traditional, imaginative, and thought-provoking research in any IT area. We would like to see papers that break ground in new areas of IT research, or papers that apply existing IT research to new industry groups or fields.
Kelly Rainer (Primary Contact)
Department of Management
College of Business
Auburn University
Auburn AL 36849
Phone: 334-844-6527
Fax: 334-844-5159
Email: rainer@business.auburn.edu
Mark Frolick
208 Hailstones Hall
Williams College of Business
Xavier University
Cincinnati OH 45207
Phone: 513-745-4308
Fax: 513-745-4383
Email: frolick@xavier.edu
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