Monday, January 7, 2008
Symposia, Workshops,
and Tutorials
Please see
SWT
matrix for morning or afternoon session.
Room locations to be
determined.
Full Day Monday (9am – 4pm)
Collaboration Engineering (Workshop)
Computational Modeling of Social and Organizational Systems (Tutorial)
Global E-Gov Research (Symposium)
Peer-to-Peer
Applications (Workshop)
Automatic Multimodal Evaluation of Human Interaction ,,,
(Tutorial) cancelled
Monday Morning (9am - 12 noon)
Designing Pedagogy and Content for Digital Forensics Programs (Workshop)
Doing KM Research in Organizations… (Symposium)
Enterprise Systems and Large Data Sets….
(Workshop)
Internet Business Models Revisited… (Tutorial)
Persistent Conversation
(Workshop)
Privacy and Information Systems (Workshop)
Service Innovation and Service Science Mgmt (SSME) (Symposium)
Monday Afternoon (1pm - 4pm)
Beyond Laws and Codes: Information Ethics… (Symposium)
Creating Cyber-pandemics
(Symposium)
Human-Computer Interaction
(Tutorial)
Integrating Theory and Method in the Study of IT Use
(Tutorial)
Service Oriented Architecture: The Next Generation (Workshop)
Social Network Analysis
(Workshop)
State of SSME Curricula at
Universities
(Symposium)
Not scheduled on
Monday:
Advances in Credibility
Assessment (Symposium)
Case and Field Studies in
Collaboration (Symposium)
Advances in Credibility Assessment
(Symposium
- Tuesday Full-Day)
This symposium will address latest research advances in techniques and tools related to credibility assessment. We will deal with issues such as detection of deception and intent; biometric devices for identification; methods for analyzing terrorism, fraud, and criminal activities; and theories and techniques for alerting, addressing and preventing security problems. Submissions have included descriptions of and/or position papers regarding systems, methodology, evaluation, test-beds, and intelligence polices. Content should hold interest for academic researchers, members of law enforcement, intelligence experts, consultants, and practitioners.
(primary contact) Jay Nunamaker is Regents and Soldwedel Professor of MIS, Computer Science and Communication and Director of the Center for the Management of Information at the University of Arizona, Tucson. His research on group support systems and deception detection addresses behavioral as well as engineering issues and focuses on theory as well as implementation. He received his Ph.D. in operations research and systems engineering from Case Institute of Technology, an MS and BS from the University of Pittsburgh and a BS from Carnegie Mellon University. He is a registered professional engineer. jnunamaker@cmi.arizona.edu
Judee Burgoon is Professor of Communication and Director of Human Communication Research of Arizona’s Center for the Management of Information. She has authored over 250 articles, chapters, and books related to deception, nonverbal communication, and computer-mediated communication. Among her current federally funded projects are four DOD and NSF projects researching credibility assessment and detection of deception. Her previous work led to the development of interpersonal deception theory. jburgoon@cmi.arizona.edu
Automatic, Multimodal Evaluation of Human Interaction for Credibility Assessment
(Tutorial Full-Day)
Leaders: Judee Burgoon and Jay Nunamaker
This tutorial offers a stimulating forum for academic researchers, local, state and federal law enforcement, intelligence experts, consultants and practitioners to learn about tools and techniques for assessing human credibility and detecting deception. It will cover kinesic, vocalic, textual, and biometric methods for identification, for automatically tracking suspicious conduct, and for analyzing fraud and criminal activities. Latest technologies and results of testing them will be demonstrated.
(primary contact) Jay Nunamaker is Regents and Soldwedel Professor of MIS, Computer Science and Communication, and Director of the Center for the Management of Information at the University of Arizona, Tucson. His research on group support systems and deception detection addresses behavioral as well as engineering issues and focuses on theory as well as implementation. He received his Ph.D. in operations research and systems engineering from Case Institute of Technology, an MS and BS from the University of Pittsburgh and a BS from Carnegie Mellon University. He is a registered professional engineer. jnunamaker@cmi.arizona.edu
Judee Burgoon is a Professor of Communication and Site Director for the Center for Identification Technology Research at the University of Arizona. She has authored over 250 articles, chapters, and books related to deception, nonverbal communication, and computer-mediated communication. Among her federally funded projects are three multi-institutional project researching ways to automate detection of deception and hostile intent. Her previous work led to the development of interpersonal deception theory. jburgoon@cmi.arizona.edu
Beyond Laws and Codes: Information Ethics for a Dynamic Global Network
(Symposium Half-Day)
Richard Mason’s “Four Ethical Issues for the Information Age” was published over 20 years ago. This article articulated the challenges facing the MIS community as those of privacy, accuracy, property, and accessibility. Since then, governments have struggled to meet these challenges, but laws and regulations continually lag because of the speed of technical development and the resulting expansion of global information capabilities. This session begins with a set of position papers that outline current challenges to traditional ethical frameworks and propose different approaches (such as discourse ethics, dramatic rehearsals, and conflict management) to address these challenges. The session concludes by involving participants in identifying, discussing, and judging priorities on current and emerging issues (e.g., network neutrality, intellectual property in a networked age) that traditional ethical approaches inadequately resolve. The outcome is not so much a solution as a clarification of the issues and an agenda for research into new information ethics.
(primary contact) Robert M. Mason is Professor and Associate Dean for Research at the Information School of the University of Washington. His current research interests focus on the philosophy and ethics of technology management and the cultural aspects of knowledge management. He was previously on the faculties of the College of Business at Florida State University and the Weatherhead School of Management at Case Western Reserve University. Prior to devoting full time to academia, he operated two consulting companies and worked in industry. He is a former president of the International Association for the Management of Technology (IAMOT) and serves as on the senior editorial board for Technovation. He has an SB and SM in electrical engineering from MIT and a PhD in industrial and systems engineering from Georgia Tech.
Email: rmmason@u.washington.edu
Professor and Associate Dean for Research
The Information School
University of Washington
Seattle WA 98195
Tel: (206) 221-5623 Fax (206) 616-3152
Richard O. Mason
is Carr P. Collins Distinguished Professor of Management Information Sciences
Emeritus at the Edwin L. Cox School of Business at Southern Methodist University
and former Director, Cary M. Maguire Center for Ethics and Public
Responsibility. His current areas of interest include the ethics of
information, the history of information systems in organizations, the strategic
use of information and the management of information and emerging technologies.
A foreign fellow of the Russian Academy of Sciences in Informatics and
Cybernetics, he has served on the board of the Hopi Foundation and as an advisor
to the AAAS “Project 2061.
Email: rmason@mail.cox.smu.edu
Carr P.
Collins Distinguished Professor
Director (emeritus), Maguire Center for Ethics and Public Responsibility
Southern Methodist University
Dallas TX 75205
Tel: (970) 247-0252
Case and Field Studies in Collaboration (Symposium - Wednesday Full-Day)
Leaders: Bob Briggs, Jay Nunamaker, and Triparna Gangopadhyay
This symposium seeks papers that report the effects of implementations of collaboration technologies and processes in the workplace. It seeks both rigorous academic case studies and field reports from practitioners. Academic case studies should explore complex phenomena in the rich context where they manifest. Academic studies should be theory driven and should conform to generally accepted rigorous case study methodologies. Practitioner papers should report successes and failures with collaboration technology. They should describe the technology-supported work processes in sufficient detail that others can understand the causes of the outcomes, and reproduce them at other sites if desired. Where possible, practitioner papers should include metrics to demonstrate the value (if any) the technology-supported work process created for the organization where it was implemented.
Technologies reported in this symposium could include, but are not limited to: group support systems, virtual workspaces, workflow automation, voice and video, application sharing, team repositories and document management systems, team calendaring, collaborative project management tools, and so on.
Robert Briggs is Director of Academic Affairs, Institute for Collaboration Science, at the University of Nebraska, Omaha. Since 1990 he has investigated the theoretical and technological foundations of collaboration, and has applied his findings to the design and deployment of new technologies, workspaces, and processes for high-performance teams. He and his colleagues are responsible for numerous recognized theoretical breakthroughs and technological milestones. In his field research he has created team processes for the highest levels of government, and has published more than 60 scholarly works on the theory and practice of collaborative technology. He earned his PhD in MIS at the University of Arizona, and holds a BS and an MBA from San Diego State University.
Jay Nunamaker is Regents and Soldwedel Professor of MIS, Computer Science and Communication, and Director of the Center for the Management of Information at the University of Arizona, Tucson. His research on group support systems addresses behavioral as well as engineering issues and focuses on theory as well as implementation. Dr. Nunamaker founded the MIS department (3rd and 4th nationally ranked MIS department) at The University of Arizona and established campus-wide instructional computer labs that has attracted academic leaders in the MIS field to the university faculty. He received his Ph.D. in system engineering and operations research from Case Institute of Technology, an MS and BS in engineering from the University of Pittsburgh, and a BS from Carnegie Mellon University. He is a registered professional engineer.
Collaboration Engineering (Workshop Full-Day)
Leaders: Gert-Jan de Vreede, Gwendolyn L. Kolfschoten, and Robert Briggs
Collaboration Engineering is an approach to designing and deploying collaboration processes for high value recurring tasks, for practitioners to execute for themselves, without the ongoing intervention of a professional facilitator. A key goal of Collaboration Engineering is to bring the benefits of facilitation and collaboration technology to groups who do not have access to professional facilitators. Collaboration engineers seek to capture and package facilitation best-practices in ways such that non-facilitators can execute them successfully, using the thinkLet concept. This workshop will allow authors to present their most recent insights in collaboration engineering. Furthermore two active sessions will be included in which knotty research challenges in Collaboration Engineering will be discussed, and workshop attendees will attempt to solve those problems. The result of the workshop will contain advances in the research and will set the scene for the Designing Collaboration Processes and Systems Minitrack.
(primary contact) Robert O. Briggs is Director of Academic Affairs for
the Institute for Collaboration Science at the University of Nebraska at Omaha,
and Associate Professor of Systems Engineering at Delft University of Technology
in the Netherlands. He researches the theoretical foundations of collaboration
and learning, and applies his findings to the design and deployment of new
collaboration technologies and concepts of operation. He has published more than
80 scholarly works on team productivity, technology-supported learning,
creativity, satisfaction, and technology transition. He is co-founder of the
Collaboration Engineering field and co-inventor of the thinkLets concept. He
lectures worldwide on collaboration theory and practice, and on the philosophy
of science. He earned his doctorate Management Information Systems at the
University of Arizona in 1994.
Email:
rbriggs@mail.unomaha.edu
Institute for Collaboration Science
University of Nebraska at
Omaha
Omaha NE 68135
Tel: (402) 554-2972
Gert-Jan de Vreede is a Professor at the Department of Information Systems & Quantitative Analysis at the University of Nebraska at Omaha where he is director of the Peter Kiewit Institute’s Program on Collaboration Engineering. He is also affiliated with the Faculty of Technology, Policy and Management of Delft University of Technology in the Netherlands from where he received his PhD. His research focuses on the design of transferable practitioner-driven collaboration processes, the facilitation of group meetings, and the application, adoption, and diffusion of collaboration technology in organizations. He is co-founder of the Collaboration Engineering field and co-inventor of the thinkLets concept. His articles have appeared in various journals, including Journal of Management Information Systems, Communications of the ACM, DataBase, Group Decision and Negotiation, Journal of Creativity and Innovation Management, Journal of Decision Systems, Information Technology for Development, Simulation & Gaming, Simulation, and Journal of Simulation Practice and Theory.
Email: gdevreede@mail.unomaha.edu
University of Nebraska at Omaha & Delft University of Technology
Department of Information Systems & Quantitative Analysis
1110 South 67th
Street
Omaha NE 68182-0116
Tel: (402) 554-2026 Fax: (402) 554-3400
Gwendolyn L. Kolfschoten is a PhD Student at Delft University of Technology in the Netherlands. She is an experienced facilitator of thinkLets-based Group Support Systems workshop having worked with numerous public and private organizations. Her research focuses on the quality of thinkLet-based collaboration process design for complex tasks. She developed the first example of Computer Supported Collaboration Engineering (CACE) technology – an integrated support suite to assist collaboration engineers in process design. Her research has been presented at HICSS and CRIWG, AMCIS and GDN conferences and has been accepted for publication in the International Journal of Computer Application in Technology and International Journal of Human-Computer Studies
Email: g.l.kolfschoten@tbm.tudelft.nl
Delft University of Technology
Department of Systems Engineering
Jaffalaan 5, 2628BX, Delft
The Netherlands
Tel: +31 (0) 152783567 Fax: +31 (0) 152783429
Computational Modeling of Social and Organizational Systems: Advanced Techniques
(Tutorial Full-Day)
The Computational Modeling of Social and Organizational Systems (CMSOS) tutorial will provide an introduction to the basic ideas of social and organizational systems modeling and examine three methods employed in Q/CSS modeling in detail, and provide some examples to illustrate how these methods are used. The tutorial will also examine how Q/CSS modeling can assist decision-makers – both commercial and governmental – in assessing events and situations, including cultural differences and their implications, in emerging situations and help to predict and mitigate problem areas.
(primary contact) Steve Kaisler is currently a Senior Associate with SET
Associates, a firm specializing in science, engineering, and technology
research, development and integration. He currently is providing enterprise
system architecture support to the U.S. Army’s Intelligence and Security Command
(INSCOM). Prior to joining SET, he was Technical Advisor to the Chief
Information Officer of the U.S. Senate, where he was responsible for systems
architecture, modernization and strategic planning for the U.S. Senate. He has
been an Adjunct Professor of Engineering since 1979 in the Depts of Electrical
Engineering and Computer Science at George Washington University. He earned a
D.Sc. (Computer Science) from George Washington University, and an M.S.
(Computer Science) and B.S. (Physics) from the University of Maryland at College
Park. He has written four books and published over 28 technical papers.
Email:
Skaisler@SETAssociates.com or
Skaisler1@comcast.net
Senior Associate
SET Corporation
3811 N. Fairfax Drive, Suite 350
Arlington VA 22202
Tel: (240) 593-0980
Greg
Madey is
currently an Associate Professor in the Department of Computer Science and
Engineering at Notre Dame University (NDU). His primary research interests are
agent-based modeling and simulation, bioninformatics and biocomplexity, data
warehousing, data mining, and e-Science. He is the lead researcher on a number
of NSF-sponsored grants on emergency management systems, bioinformatics, and
information technology. He has previously been a Director of
Advanced Projects and Strategic Planning, Defense
Systems, Loral Corporation (now part of Lockheed-Martin). Dr. Madey received his
PhD from Case Western Reserve University.
Email:
gmadey@nd.edu
384 Fitzpatrick Hall
University of Notre Dame
Notre Dame IN 46556
Tel: (574) 631-8752
Creating Cyber-pandemics
(Workshop
Half-Day)
Cyberspace has become the nervous
system of the world's critical infrastructure. It functions as the information
and decision and control system for the operations of our public and private
institutions in agriculture, food, water, power, public health, emergency
services, government, defense industrial base, transportation, banking and
finance, and postal and shipping. As a dynamic and adaptive system, cyberspace
has evolved employing hundreds of thousands of interconnected computers,
servers, routers, switches, and fiber optic cables that enable our critical
infrastructures to support societal functions. However, robustness and stability
have not been designed in at the system-level. The inherent instabilities in the
resulting system-of-systems can be exploited to cause and propagate blackouts in
the critical international infrastructures and in turn generate what is known as
the butterfly effect in societal functions. The speakers will discuss how
cyber-pandemics can be architected and executed, and how the consequences of
those cascade and multiply in nearly zero-time as well as discuss the best
preventions that currently exist.
.
Speakers will include: Bret Michael, Naval Postgraduate School; Phil
Laplante, Penn State University; John Viega, MacAfee; and Jeffrey Voas, SAIC
(Moderator).
Jeffrey
Voas is director of systems assurance at SAIC and is an SAIC Technical Fellow.
Before joining SAIC, he was Chief Scientist Emeritus at Cigital (www.cigital.com).
Dr. Voas has been active in the software engineering research community for over
15 years, and has served on numerous journal and magazine editorial boards.
He was the IEEE Reliability Society President, 2003-2005, and has co-authored
two John Wiley books. He is currently an associate editor-in-chief of
IEEE's IT Professional magazine, and serves on the advisory board of
IEEE's Software magazine. Dr. Voas received his PhD in 1990 in
computer science from the College of William and Mary.
Email:
jeffrey.m.voas@saic.com
Director
Systems Assurance, SAIC
Tel: (703) 414-3842
Fax (703) 414-8250
Designing Pedagogy and Content for Digital Forensics Programs (Workshop Half-Day)
Undergraduate programs in digital forensics continue to emerge at colleges and universities around the globe. While each educational institution and each country have different imperatives guiding the design of these programs, there are common issues that must be addressed by all. This workshop is intended to further the discussion of digital forensics pedagogy and what specific subject matter should be covered in these types of programs. While conceptually modeled after the topical mappings applied to information security curricula by the Committee on National Security Systems (CNSS) in the U.S., this workshop is intended to explore an international flavor to these mappings and to be a part of a series of such workshops.
Gary
Kessler is
director of the Computer & Digital Forensics program and the Center for Digital
Investigation at Champlain College in Burlington, Vermont. He is also a
consultant to the Vermont Internet Crimes against Children (ICAC) and Internet
Crimes Task Forces, and is a member of the HTCIA. Gary is an associate editor of
the Journal of Digital Forensic Practice and on the editorial board of
the Journal of Digital Forensics, Security and Law.
Email:
gary.kessler@champlain.edu
Associate Professor
Director, Computer & Digital Forensics program
Director, Center for Digital Investigation
Champlain College
163 So. Willard St.
Burlington VT 05401
Tel: (802) 865-6460 (direct), (802) 238-8913 (cell), (802) 865-6450 (Dept)
Fax (802) 865-6446
Doing Knowledge Management Research in Organizations: Establishing and Maintaining Relationships
(Symposium Half-Day)
Leaders: Lynn Cooper, Dave Croasdell, and Terri Griffith
Gaining entry to organizations and maintaining successful research partnerships present many challenges to researchers engaged in field research. Knowledge management (KM) research relies heavily on access to organizations and their members as knowledge management is tightly coupled to the work and social processes of organizations. KM researchers must continue to move beyond laboratory or classroom investigations and into the field to address critical questions in such areas as knowledge flows, systems effectiveness, ethics, innovation, learning, creativity, and risk. This symposium brings together researchers and practitioners to share their experiences, both good and bad, in a sense-making exercise. Participants will develop a broader understanding of the issues from both academic and industry perspectives, and of the factors influencing the success of organizational research relationships.
(primary contact) Lynne P. Cooper is a Senior Engineer at the Jet Propulsion Laboratory. A practitioner-researcher, she has implemented multiple KM systems, and also published in Management Science and the Journal of Engineering and Technology Management. She received the 2001 Academy of Management Organizational Communications & Information Systems Division Best Paper Award.
Email: lynne.p.cooper@jpl.nasa.gov
Jet Propulsion Laboratory
M/S 303-300
4800 Oak Grove Drive
Pasadena CA 91109
Tel: (818) 393-3080 Fax: (818) 393-5143
David T. Croasdell is on the Information Systems faculty at the University of Nevada, Reno. His research interests are in Distributed Knowledge Systems, Knowledge Networks, and Knowledge Equity. He is currently co-chair of the Knowledge Management track for HICSS. Before joining academia, he worked at Los Alamos National Laboratory.
Email: davec@unr.edu
Dept of Accounting and Information Systems
University of Nevada, Reno
Reno NV 89557
Tel: (775) 784-6902 Fax: (775) 784-8044
Terri L. Griffith is a Professor of Management and Breetwor Fellow in Santa Clara University’s Leavey School of Business. Her current research focuses on knowledge transfer in science and technology companies, most recently within an NSF-sponsored project of two Fortune 100 tech firms.
Email: tgriffith@scu.edu
St. Joseph’s Hall #116
Department of Management
500 El Camino Real
Santa Clara CA 95053
Tel: (408) 551-6022 Fax: (801) 705-2116
Enterprise Systems and Large Data Sets — Preparing the Next Generation of Knowledge Workers (Workshop Half-Day)
Participants will develop solutions for business scenario decision cases using large datasets on the following Enterprise Systems: SAP BW Frozen Foods, Dillard’s and Sam’s Club transactions data on DB2, Teradata and SQL Server 2005. Data mining examples will be included. For example, the Dillard’s dataset consists of about 120 million rows in the transaction table. Presenters will have handouts that use these varied enterprise systems as well as the example cases and solutions. Participants will use and solve cases; solutions will shared with the group. Lastly, various ways to incorporate Enterprise Systems into courses and instruction will be discussed.
We will describe the datasets, business problems, and data warehouse
infrastructures built using these datasets as well as their availability for use
in a variety of courses. Finally, access to these resources by faculty and
students outside the University of Arkansas will be described.
(primary contact) Paul Cronan is Professor and M. D. Matthews Chair in
Information Systems in the Information Systems Department, Sam M. Walton College
of Business, at the University of Arkansas. He is currently Director of
Enterprise Systems that includes SAP, IBM, Microsoft SQL Server, Teradata, and
large datasets.
Email:
pcronan@walton.uark.edu
Information Systems
Sam M. Walton College of Business
Fayetteville AR 72701
Tel: (479) 575-6130
David Douglas is University Professor in the Information Systems Department, Sam M. Walton College of Business, at the University of Arkansas and is Chair, Enterprise Steering Committee. His teaching and research emphases are in enterprise systems and in particular Business Intelligence/Knowledge Management topics.
Email: ddouglas@walton.uark.edu
Information Systems
Sam M. Walton College of Business
University of Arkansas
Fayetteville AR 72701
Tel: (479) 575-6114
Global Electronic Government Research and Practice Community (Symposium Full-Day)
Leaders:
Valerie Gregg, Tomasz Janowski, Theresa Pardo, Marijn Janssen, Jochen Scholl,
and Maria Wimmer
The purpose of
this full-day symposium is to engage the community of international
e-Government/Digital Government scholars and practitioners in an exchange of
mutually interesting research topics. The symposium comprises three parts:
First, it presents the groundbreaking papers in e-Government research published
in 2007. Second, the symposium advances the discussion between researchers and
practitioners on technology and knowledge transition from research labs to
practical applications in the e-Government and e-governance domains. Third, it
hosts a discussion led by the leaders of five special research work groups. The
symposium complements the paper sessions of the HICSS E-Government Track.
(primary contact) Valerie Gregg is Assistant Director for Development at the University of Southern California/Information Sciences Institute's Digital Government Research Center. She is Secretary of North American Chapter of the Digital Government Society. She is Co-PI on a National Science Foundation funded 4-year award entitled "Building and Sustaining an International Digital Government Research Community of Practice". Prior to working in academia, she had a 30-year government career at the Federal level. For eight years, she was Program Manager for the Digital Government Research in the Division of Information and Intelligent Systems at the U.S. National Science Foundation (NSF).
Email: vgregg@isi.edu
Assistant Director for Development
Digital Government Research Center
Information Sciences Institute
University of Southern California
Tel: (703) 975-4777
United Nations University
P. O. Box 3058
Macau SAR
China
Tel: (853) 504-0443 Fax: (853) 712-9400
Theresa Pardo Email: tpardo@ctg.albany.edu
Center for Technology in Government
University at Albany, SUNY
187 Wolf Road, Suite 301
Albany NY 12205
Tel: (518) 442-3892 Fax: (518) 442-3886
Assistant Professor
Faculty of Technology,
Policy, and Management
Delft University of Technology
Schoonhetenstraat 12
NL-2531 RL
Den Hague
The Netherlands
Tel: +31-70-3934476
The Information School
University of Washington
Mary Gates Hall, Suite 370C
Box 352840
Seattle WA 98195-2840
Tel: (206) 616-2543 Fax: (206) 616-3152
Maria Wimmer
Email:
wimmer@uni-koblenz.de
University of Koblenz-Landau
Research Group eGovernment
Institute for IS Research
Universitaetsstr. 1
56070 Koblenz
Germany
Tel: +49 261 287 2646 Fax: +49 261 287 100 2646
Human-Computer Interaction based on Discourse Modeling (Tutorial Half-Day)
This tutorial shows how human-computer interaction can be based on discourse modeling, even without employing speech or natural language. Communicative acts as abstractions from speech acts can model basic building blocks (“atoms”) of communication, like a question or an answer. When, e.g., a question and an answer are glued together as a so-called adjacency pair, a simple “molecule” of a dialogue is modeled. Deliberately complex discourse structures can be modeled using relations from Rhetorical Structure Theory (RST). The content of a communicative act can refer to ontologies of the domain of discourse. Taking all this together, we created a new discourse metamodel that specifies what discourse models may look like. Such discourse models can specify an interaction design. This tutorial also sketches how such an interaction design can be used for automated user-interface generation. Primarily, however, the focus will be on hands-on experience with creating discourse models.
Hermann Kaindl joined the Vienna University of Technology in Vienna, Austria, in early 2003 as a full professor. Prior to moving to academia, he was a senior consultant with the division of program and systems engineering at Siemens Austria. There he has gained more than 24 years of industrial experience.
Email: kaindl @ ict.tuwien.ac.at
Vienna University of Technology, ICT
Gusshausstr. 27-29
A-1040 Vienna
Austria
Tel: +43 1 58801-38416
Fax: +43 1 5 99666-384169
Integrating Theory and Method in the Study of Information Technology Use
(Tutorial
Half-Day)
Leaders: Lori
Kendall and Elizabeth Churchill
In this tutorial we will provide instruction in methods for incorporating theory building and testing into studies of information technology use. We will briefly present a number of analytic frameworks, and elaborate the kinds of questions, data gathering methods and interpretive practices that are implied by these frameworks. In addition to introducing and illustrating concepts, our aim is to underscore the importance of being explicit about this process of question production, selection and execution of methods for data gathering, and data interpretation. We will focus on grounded theory methods in particular which focus on the discovery of theory from data – a perspective we have found to be well-suited to developing understandings of new and emerging practices and behaviors within complex sociotechnical systems.
(primary contact) Lori Kendall is Associate Professor in the Graduate School of Library and Information Science at the University of Illinois at Urbana-Champaign. Her research interests include online community, identity, and culture. She has conducted ethnographic studies of online groups and published articles on methodologies for the study of information technologies.
Email: loriken@uiuc.edu
Graduate School of Library and Information Science
University of Illinois at Urbana-Champaign
501 E. Daniel
Street, MC-493
Champaign IL 61820-6211
Tel: (217) 244-8829; (217) 333-3280 (dept)
Fax: (217) 244-3302
Elizabeth
Churchill
is a Principal Research Scientist at Yahoo! Research. Her research interests
center on social aspects of mediated communication: including social networking,
internet media production and consumption practices and experiences, and mobile
connectedness. A psychologist by training, she was the project lead of the
Social Computing Group at FX Palo Laboratory, Fuji Xerox's research lab in Palo
Alto, worked at PARC (the Palo
Alto Research Center in Palo
Alto, California), and joined Yahoo! in 2006 to develop an agenda in Media
Experience Research. She has edited 5 books on various aspects of mediated
communication and is completing a book with MIT Press: The ABCS of HCI: An
introduction to the Design of Interactive Systems.
Email:
elizabeth.churchill@yahoo-inc.com
Yahoo! Research
2821 Mission College Blvd.
Santa Clara CA 95054
Tel: (408) 349-4591
Internet Business Models Revisited: Reconciling Venture Funding and Equity
Valuations in a Post-Bubble Economy
(Tutorial
Half-Day)
Leader: Elliot Fishman
This
tutorial builds on one given last year at HICSS-40 entitled “Internet Business
Models: Where Have We Come in the Past 10 Years.” This year we will tackle
similar questions but extend the analysis from venture capital investing to the
perspective of public equity markets, where many of the irrational investments
are ultimately “monetized.” Therefore, we will explore: Which Internet
securities are still being floated and on what exchanges? Who is underwriting
these new issues, and what institutions are buying them? How do equity research
analysts justify the valuations at which they are being paid? As these stocks
are traded, are we witnessing the operation of a free market or a syndicated
manipulation of capital?
This tutorial is unique as it merges perspectives from practice and theory. We
will compare actual investment and trading patterns of Internet stocks against
the theoretical values of these same equities, in an attempt to better
understand the markets for information technology. The session should be of
interest to attendees from various disciplines, including those whose
perspectives are marketing, information technology, entrepreneurship, decision
sciences, or corporate finance.
Elliot Fishman is
Industry Associate Professor at Stevens Institute of Technology, Howe School of
Technology Management, in Hoboken, New Jersey, where he teaches technology
management and corporate finance. His research focuses on commercializing
early-stage technology and the valuation and management of intellectual
property. In addition, he is founding member of Astrina Capital, LLC, a
consulting firm that provides advisory services for public and private equity
transactions. Previously, he managed the New York office of Advantage Capital
Partners, a venture capital partnership managing over $440 million. He also
served as Director of Product Development on the pre-IPO management team of
Doubleclick, Inc., where he helped build the company to its spectacular growth.
At earlier stages in his career, he worked as a technology transfer manager, as
an executive for a technology transfer incubator, and as an electrical
engineer. Dr. Fishman holds a PhD from the University of Pennsylvania, an MBA
from the Wharton School and a BSEE from Duke University.
Email:
efishman@stevens.edu
http://howe.stevens.edu/Faculty/ElliotFishman.html
Industry Associate Professor
Howe School of Technology Management
Stevens Institute of Technology
Hoboken NJ 07030
Tel: (201) 216-8548 Fax: (201) 216-5385
Peer-to-Peer Applications (Workshop Full-Day)
Since the arrival of the
commercial Internet in 1994, very few Internet Application Layer protocols, and
their associated algorithms have created as much enthusiasm, research and
controversy as those that have been used by P2P applications. Inspired by early
P2P pioneers like Gene Kan of Gnutella fame, and Ian Clarke of Freenet, these
initial protocols, and algorithms along with their associated applications had a
single noble goal that was well stated by Ian Clarke at NotCon04, “Anyone,
any two, or more people that want to communicate information should be
allowed to…” This vision has inspired all that we know today as P2P.
While we’ve not yet reached the time that Tim O’Reilly of O’Reilly publishing
envisioned P2P would bring us to: “Where years from now we have an
Internet-scale operating system, and don't think of a computer as something on
our desk but as something pervasive that we interact with through hundreds or
thousands of different points of contact,” this is clearly the target of P2P as
seen from the perspective of Gene and Ian.
How close are we to having P2P applications and protocols to enable 1hundreds of
millions of peers in a global Peer-to-Peer network capable of discovering one
another, establishing end-to-end connections and communicating? What P2P
applications and protocols are in use beyond the popularized content delivery,
file sharing, and VoIP systems? To this end this workshop provides a forum
to address the specific areas that both academia and industry are targeting for
P2P Applications.
Agenda:
A Brief History of P2P Applications (Bill Yeager).
On the Optimization of Peer-to-Peer Systems (Luca Caviglione, Institute of Intelligent Systems for Automation. National Research Council of Italy, CNR))
A Study on How P2P and Web 2.0 are Complementary Rather Than in Opposition (Raymond Gao, Editor P2P Journal, author of Recent Advances in P2P Technology, JXTA contributor, and BEA Systems, Inc. consultant)
The Current Status of P2P Applications - Are they what they aspire to be? What is in store for the future? (Sam Joseph, University of Hawaii at Manoa faculty)
(primary contact) Bill Yeager has a career in computer science and
industry that spans 42 years. Of his last 32 years 19 were spent at Stanford
University, 10 at Sun Microsystems, and most recently 3 in pursuit of starting
up a company, Peerouette, Inc. At Stanford he invented the multiple protocol
Internet router and a Network Operating System in 1982 that were later licensed
by Cisco systems as the basis for their router IOS and software, and in 1985
conceived of, and architected a client/server mail access protocol that became
IMAP. At Sun Bill was CTO of project JXTA. He has been issued 4 patents on email
servers, 10 patents on P2P Technology, and has 26 patents pending in this latter
area.
Email:
byeager@fastmail.fm
620 Berkeley Avenue
Menlo Park CA 94025-2325
Jean-Henri Morin holds a PhD and a degree in Information Systems from the University of Geneva. He has published in international conferences and journals and has worked on many European research projects. His present research interests include Digital Rights and Policy Management, electronic commerce, Peer-to-Peer computing, mobile objects (agents), business information systems, and information services over open networks.
Email: jhmorin@korea.ac.kr
Associate Professor
Korea University Business
School
Anam-dong, Seongbuk-Gu
Seoul 136-701
Korea
Tel: +82 2 3290-2328
Ali
Ghodsi holds a
PhD degree from KTH–Royal Institute of Technology in Sweden and currently works
as a researcher at the Swedish Institute of Computer Science (SICS) and the
Royal Institute of Technology. His interests are mainly in the areas of
distributed systems, distributed algorithms, networking, and modeling and
simulation. He is the main designer and implementer of the Distributed K-ary
System (DKS), which is a generic P2P middleware which provides strong
consistency guarantees, group communication algorithms, name-based
communication, and DHTs.
Email:
aligh@kth.se
Swedish
Institute of Computer Science
P. O. Box 1263
S-164 29 KISTA
Sweden
Tel: (+46 8) 633 1599
Fax: (+46 8) 751 7230
Leaders: Tom Erickson and Susan Herring
Persistent conversations occur via instant messaging, text and voice chat, email, blogs, web boards, graphical and 3D environments, video sharing sites, document annotation systems, mobile phone texting, etc. Such communication is persistent in that it leaves a digital trace, and the trace gives it the potential to be searched, browsed, replayed, annotated, visualized, restructured, and re-contextualized, thus opening the door to a variety of new uses and practices.
This half-day, multidisciplinary workshop sets the stage for the persistent
conversation Minitrack, and is intended to promote dialog between those who
design persistent conversation systems, and those who study them. We will select
(in late November) a publicly accessible computer-mediated communication (CMC)
site that each workshop member will be asked to analyze, critique, redesign, or
otherwise examine using their disciplinary techniques before the workshop
convenes. The workshop will include presentations and discussions of the
participants' examinations of the site.
See
http://www.visi.com/~snowfall/HICSS_PC.html for more information.
(primary
contact) Tom Erickson is a Research Staff Member and an interaction
designer and researcher at IBM's T. J. Watson Research Center in New York. He is
interested in understanding how large groups of people interact via networks,
and in designing systems that support deep, productive, coherent,
network-mediated conversation. Originally trained as a cognitive psychologist,
Erickson has evolved into an interaction designer and researcher via work at a
start up, Apple Computer, and IBM Research. Erickson is co-editor of HCI
Remixed: Essays on Works that have Influenced the HCI Community (MIT Press,
2007).
Email:
snowfall@acm.org
Research Staff
Member
IBM T. J. Watson Research Center
3136 Irving Ave. (Remote office)
Minneapolis MN 55408-2515
Tel: (612) 823-3663 Fax: (612) 823-1576
Susan Herring
is a Professor of Information Science and Linguistics at Indiana University,
Bloomington. Her research applies language-focused methods of analysis to
digital conversations in order to identify their recurrent properties and social
effects. She is the editor of Computer-Mediated Communication: Linguistic,
Social and Cross-Cultural Perspectives (Benjamins, 1996), Computer-Mediated
Conversation (Hampton, in press), co-editor of The Multicultural Internet:
Language, Culture, and Communication Online (Oxford, 2007), and Editor of the
Journal of Computer Mediated Communication.
Email:
herring@indiana.edu
Professor of Information Science and Linguistics
School of Library and Information Science
10th St. and Jordan Ave.
Indiana University
Bloomington IN 47405
Tel: (812) 856-4919 Fax: (812) 855-6166
Privacy and Information Systems (Workshop Half-Day)
Leaders: William Hafner and Timothy J. Ellis
In the Privacy and Information Systems workshop conducted at HICSS 40, a large number of areas for research were identified, including: balancing requirements of the Freedom of Information Act with privacy; managing conflicting laws and regulations; developing systems to produce machine readable and enforceable policies; developing methods and technology for retrofitting privacy protection to legacy systems; developing methods and technology to separate PII data from the transaction data; identifying potential economic motivators for organizations to protect the privacy of their clients/customers; and developing a observable, measurable definition of privacy. This half-day workshop will continue the work initiated at the 2007 conference by focusing on research conducted by workshop participants. Potential topics already identified for in-depth exploration include: architecture of trust; mechanisms to manage the access control and use privileges in a federated environment; and emotional components of trust and privacy.
Agenda
Welcome and Introduction (William Hafner, Nova Southeastern University)
The Sense of Privacy and Trust (Yuko Murayama, Iwate Prefectural University)
Enforcing Access Control and User Privileges Using Constructive Key Management (Dennis Holstein, OPUS Pubishing)
Toward Operationalizing a Definition of Privacy (Tim Ellis, Nova Southeastern University)
(primary
contact) William Hafner
possesses a long career in industrial software development and management.. He
has had senior positions for major computer and telecommunications companies and
was a research scientist for the Department of Energy. He led the developed
large-scale applications in databases, telecommunications, engineering and
mathematical processing. Research interests are in the areas of privacy and
security. He is especially interested in privacy and its impact on IT, privacy
representation languages, data governance, and federated identity management.
Dr. Hafner is an Associate Professor in the Graduate School of Computer and
Information Sciences and Director of the Institute for Privacy and Security
Studies (IPASS) at Nova Southeastern University in Ft. Lauderdale, Florida.
Email:
hafnerw@nova.edu
Director of Institute for Privacy and Security Studies (I-PASS)
Graduate
School of Computer and Information Sciences
Nova Southeastern University
3301 College Ave.
Ft. Lauderdale FL 33314
Tel: (954) 262-2097 Fax: (954) 262-3915
Tim Ellis brings a varied background to this discussion. He has 15 years experience in the health care and human services industry as both a therapist and administrator, is a retired U.S. Navy officer, and has 12 years experience as an educator in higher education. He has earned a Master of Arts degree in Rehabilitation Counseling, a Certificate of Advanced Graduate Study in Rehabilitation Administration, and a Philosophy Doctorate with a specialization in Computing Technology in Education.
Dr.
Ellis is an Associate Professor in the Graduate School of Computer and
Information Sciences at Nova Southeastern University in Ft. Lauderdale,
Florida.
Email:
ellist@nova.edu
Associate Professor
Graduate School of Computer and Information Sciences
Nova Southeastern University
3301 College Ave.
Fort Lauderdale FL 33324
Tel: (800) 986-2247, ext 2029
Fax: (954) 262-2029
Service Innovation and Service Science Management and Engineering (SSME) (Symposium Half-Day)
The traditional approach to innovation focuses on research and development (R&D) activities that are core for product manufacturers but less so for service firms such as retailers, banks, airlines and healthcare providers. Services constitute about three quarters of the GDP of western economies and account for the vast majority of newly created jobs and therefore services leaders have a strong interest in innovation as a key driver of growth. Since the traditional studies of services focus mostly on operations or marketing, little is know about innovation in services. Services, unlike most products, are intangible, perishable and highly customized. In addition, most services firms do not have R&D organizations, and R&D leads innovation in product companies. Therefore, services-specific innovation practices are sorely needed. We will examine emerging challenges in service management and innovation including organizational structure and practices, the contribution of the service encounter and ICT maturity, and new academic curriculums to educate SSME leaders.
Agenda in progress:
John Seeley Brown
Steve Vargo - Alternative Logic
in Service Innovation
Karen Sobel
Lojeski - Using Diffusion of Innovation as
the Building Blocks for Service
Innovation: A CRO Case Study
Iris
Ginzburg - Service Innovation in IBM Research
(primary
contact) Iris Ginzburg globally leads the Innovation Management Practice
in IBM Research and has been part of IBM's teams for the Global Technology
Outlook and Global Innovation Outlook. She consults on innovation management,
working with clients around the world. She holds an M.Sc. from MIT Sloan School
of Management and a PhD in Physics.
Email:
ginzburg@il.ibm.com
Global Leader, Innovation Management Practice, IBM Research
Haifa Research Lab
IBM Haifa
Labs, Haifa University Campus
Mount Carmel, Haifa
31905, Israel
Tel: Cell +972 54 697 6629; Office: +972 3 768 9429
Fax +972 3 768 9545
Yuriko
Sawatani
is a senior research manager of Tokyo Research Laboratory, IBM Japan, and
leading business design & transformation in service research. She led service
science community with business consulting team in Japan, which includes
pricing, organization, tooling working groups. Her current interest is to
explore research contribution in the business service area.
Email:
yuriko@jp.ibm.com
Manager, Innovation Informatics
Tokyo Research Laboratory, IBM Research
IBM Japan,
1623-14, Shimotsuruma
Yamato, Kanagawa
Japan 242-8502
Tel:
+81-46-215-5157(T/L 808-5157)
Fax: +81-46-273-7413
Gina Poole
is Vice President, Innovation and University Relations for IBM. She has
worldwide responsibility for developing and executing internal programs that
drive IBM's strategic imperative for innovation further into IBM's culture; and
external programs for collaborating with clients, partners, governments and
academia to foster innovation. She leads IBM's worldwide collaboration with
universities.
Email:
gpoole@us.ibm.com
IBM Vice
President
Innovation & University Relations
3039
Cornwallis Drive
Research
Triangle Park NC 27709
Tel: (919) 254-6965 (T/L 444)
SOA (Service Oriented Architecture): The Next Generation of Business Solutions (Workshop Half-Day)
In most enterprise landscapes, users connect individually to each enterprise system. This individual connectivity has a direct impact on the user’s productivity, acceptance and adoption. Recognizing the differing requirements among the vast number of companies in the small or midsized market, SOA is designed for companies who want comprehensive functionality and the ability to extend their current solutions to handle more complex business requirements in their industry as well as companies that require pre-customized or streamlined business scenarios.
This workshop reviews the concepts of SOA, the impact of this technology on the Business Community and how university technology programs can respond to SOA and its impacts. The initial portion of this workshop focuses on the advantages of SOA on the Business environment, changes that this technology has made on the business processes, and examples of the implementation of SOA in the corporate architecture. A more detailed review and analysis continues focusing on SOA’s core design, architecture and implementation. A demonstration of a SOA enabled ERP system is used to show the actual process and concepts in action.
The workshop closes with a discussion of ESOA (Enterprise Service Oriented Architecture) and the differences and advantages of this technology. Finally, the workshop briefly touches on the trend in enterprise content management (ECM) which includes solutions based on portals and service-oriented architectures (SOAs) as a means to make knowledge accessible.
Agenda:
Overview and Introduction (James Sager, California State University, Chico)
Examples of SOA in Business Environments (Louis Girolami, VP Finance SAP America) and Amelia Maurizio (Director, SAP Global Alliances Program)
SOA Core Design and Architecture (Peter Jones, SAP Educational Consultant)
Brainstorming session by group to develop ideas about how education needs to respond to SPA concepts and issues. What do we need to do differently to prepare graduates for the future? (Gail Corbitt, California State University, Chico, and Heather Czech-Matthews, Regional Director for the Americas University Alliance Program at SAP)
(primary Contact) Gail Corbitt is a Professor of
Management Information Systems at California State University, Chico and chair
of the Department of Accounting and MIS. She is a past Director of the CSU
Chico SAP program, has worked on SAP implementation projects for HP and Chevron,
and has taught SAP Systems Administration, ABAP and ERP Configuration and Use.
Email:
GCorbitt@csuchico.edu
Louis Girolami, CPA, is a Vice
President of Finance for SAP America. In addition to his role in Finance, Lou
was responsible for initiatives connected with Customer Relations Management,
Consumer Products and Manufacturing. Currently his duties extend to corporate
strategic initiatives. Prior to joining SAP America, Lou worked for J.P. Morgan
and KPMG Peat Marwick. Lou is an Adjunct Professor at Stetson University.
Email:
louis.girolami@sap.com
Peter Jones is a Platinum Principal Business/Educational Consultant for Fields Services in the areas of FI, CO SEM and BI. Author for numerous courses and journal articles in areas of Controlling, SOX Compliance, Business Intelligence, and Strategic Enterprise Management. Subject Matter Expert (SME) for CO, BI, SEM and Auditing. Numerous implementations for BI, CO, and SEM. He joined SAP America as an Educational Consultant in the Training Group in 1998.
Email: Peter.jones@sap.com
Heather Czech Matthews
is the Regional Director for the Americas University Alliance Program at SAP,
and in this role she responsible for helping member schools use SAP solutions in
the classroom. She has 15 years experience in SAP software sales, curriculum
product management, teaching SAP functionality, and software implementation and
process improvement consulting.
Email:
heather.czech@sap.com
Amelia A. Maurizio is Executive Director, Education Strategy, SAPs Global University Alliance Program. The program began in the mid eighties in Germany and today boasts a membership of over 675 universities in more than 30 countries. Hers is a unique position straddling the worlds of education and business, where she is able to use the experiences gained in both worlds to help bridge the gap between them. She continues to teach as an Adjunct Professor at Stetson University. Prior to joining SAP in 1998, Dr. Maurizio spent many years in higher education as an administrator and adjunct faculty member.
Email: amelia.maurizio@sap.com
James L. Sager is an
Associate Professor of Management Information Systems at the California State
University, Chico College of Business. Prior to joining the faculty at Chico
State, he worked in industry as a financial applications developer, robotic
systems software engineer, software engineering manager, and MIS manager. His
current research interests include technology adoption and use, networked
virtual reality, process modeling, and process simulation. His research has been
published in the Communications of the Association for Information Systems, the
Journal of Information Systems Education and in various conference proceedings.
Email:
Jsager1@csuchico.edu
Social Network Analysis (Workshop Half-Day)
Leaders Jeff Nickerson and Kalle Lyytinen
Social network analysis has been an important part of sociology and anthropology for decades. Recently, physicists and computer scientists have begun developing new approaches to analyzing such networks. Information systems researchers have become interested also, with an increasing number of papers appearing in IS journals and conferences. This workshop is devoted to cross-disciplinary research on social network analysis, focused on questions such as the following:
Research making use
of computational methods – such as simulation – are welcome. Collaborations
between groups using computational, experimental, and field methods is also
encouraged.
(primary contact) Jeffrey V. Nickerson is an Associate Professor and
Director of the Center for Decision Technologies in the Wesley J. Howe School of
Technology Management at Stevens Institute of Technology. His research interests
include social network analysis, sensor network design, and emergency response
utilizing mobile ad hoc networks.
Email:
jnickerson@stevens.edu
Stevens Institute of Technology
Castle Point on Hudson
Hoboken NJ 07030
Tel: (201) 216-8124 Fax: (201) 216-5385
Kalle Lyytinen is
Iris S. Wolstein Professor in Management Design at Case Western Reserve. His
research interests include systems design methods, IS research strategy,
computer-aided systems engineering environments, CSCW, risk management, and
diffusion theory. He is an AIS Fellow, and is the editor of the Journal of AIS.
Email:
Kalle.Lyytinen@case.edu
Case Western Reserve University
10900 Euclid Avenue
Cleveland OH 44106
Tel: (216) 368-5353 Fax:
(216) 368-2845
State of SSME Curricula at Universities (Symposium Half-Day)
Services Science, Management and Engineering (SSME) is a new multi-disciplinary research and academic effort that aims to improve productivity and ROI in services. Services businesses make up most economies worldwide and IT and business consulting services jobs will be high-paying and in strong demand in this 21st Century. SSME integrates aspects of established fields such as computer science, operations research, engineering, management sciences, business strategy, social and cognitive sciences, and legal sciences, which focus on services management, marketing, delivery and sales. While much research is needed and being worked, many universities have begun to offer an SSME curriculum in one of the following ways:
1. Offering new degree or certification programs, which are multi-disciplinary, combining training from business schools, engineering schools and social sciences schools
2. Updating existing curricula to focus on services rather than products and manufacturing
3. Supplementing existing business and engineering degree programs with new concentrations that prepare students for a job high-end services, such as business consulting or IT-related services
This symposium will provide an overview of what Universities are teaching worldwide (including sample curricula), the challenges for faculty and students and the promises and future of SSME as an academic discipline. Presenters will be from industry and universities.
Agenda in progress:
Paul Maglio - Progress Toward
the Discipline of Service Science
Mitzi Montoya-Weiss -
SSME Masters Degree Concentration and Service Innovation Plans at North Carolina
State University
Anne Massey - IT Service Management: Curricula and Research at Indiana University's Kelley School of Business
(primary contact) Dianne Fodell has among her responsibilities promoting new University curricula in Service Science, Management and Engineering (SSME), managing IBM's innovation reference program, managing services case study lectures, and IBM Liaison to the Center for Innovation Management Studies.
Email: fodell@us.ibm.com
Program
Manager
IBM Innovation and University Relations
IBM
Corporation, Department XQ4A/Building 062, Office M326
3039 Cornwallis Drive
Research Triangle Park NC
Tel: (919) 486-3113 Fax: (919) 254-527
John “Boz”
Handy Bosma
specializes in research on services in the Search and Collaboration spaces.
In addition to his IBM position, he on the faculty of the Science, Technology, and Society program at the
University of Texas at Austin.
Email:
bosmaj@us.ibm.com
IBM Senior IT Architect, Master Inventor, and
Application Architect: WebSphere Application Server
Austin Texas Laboratory
1400 Burnet Road
Austin TX 78758
Tel: (512) 260-6853 Fax: (512) 823-9892
