Track: Electronic Government
Minitrack: E-policy, e-Governance, and Trustworthy e-Government
---------------- Systems

This minitrack intends to examine the creation and implementation of public policies and laws, as well as how these technologies impact and influence governance systems and public institutions. It will also explore challenges and solutions in assigning the appropriate amount of trust and trustworthiness in a system where there will be rapid changes in technology, and in "tastes" for privacy, security, transparency, and accountability.

Topics and research areas include, but are not limited to:
* Public policy/e-policies issues and their analysis associated with digital divide; ICT standards; diffusion and adoption of ICT; and the role of ICT in public administration at the local, state, and national level
*e-Governance associated with legal and policy implications of inter-organizational and public-private sector systems for government service delivery and includes transparency, trust and legitimacy concerns, as well as issues of accountability, responsiveness, and authority
* The impact of trust and risk perceptions on the adoption and evolution of e-government
* The willingness of citizens to share personal information with the government electronically
* Citizen confidence in the ability of government to secure electronic information and transactions
* The differences in individual decisions to trust persons, institutions, and ITC
* Managers trust in e-government systems and e-government information
* Challenges and/or suggestions for increasing citizen trust of e-government
* Technical, social, cultural and psychological factors influencing trust
* The differences between online trust in the public and private sector
* Cultural differences in online trust of e-government services
* Trust building strategies
* The varying role and salience of trust in different e-government services (information search vs. transaction completion, online license renewal vs. electronic tax filing, etc.)
* The relationship between trust and privacy in e-government

Co-chairs:
Rowena Cullen (Primary Contact)
School of Information Management
Victoria University of Wellington
PO Box 600 Wellington 6024, New Zealand
Phone:  +64-4-463-5788
Email: rowena.cullen@vuw.ac.nz  

Jay Kesan
College of Law
University of Illinois at Urbana Champaign
504 E. Pennsylvania Ave. Champaign, Ill 61820, USA
Phone +1-217-333-7887
Email: kesan@uiuc.edu

Lemuria Carter
College of Business and Industry
Mississippi State University
Box 9581MS State, MS 39762, USA
Direct Phone: +1-662-325-1957
Departmental Phone: +1-662-325-3928
Fax: +1-662-325-8651
Email: L.Carter@msstate.edu