Track:
Knowledge Management Systems
Minitrack:
Knowledge-Intensive Business Processes
The intensity of knowledge generated by KM processes varies based
on the organizations associate business processes. The potential
volatility involved with capturing, monitoring, and utilizing
these knowledge flows can directly impact the business processes,
support systems and the success of the organization. BPM
technologies (e.g. ERP systems) rely heavily on effective
knowledge coordination among diverse actors in organizations
spanning both internal and external stakeholders. Process related
knowledge must be shared successfully and efficiently across
boundaries in order to achieve organizational success. This
mini-track urges the submission of articles that explore the
relationships inherent in business processes that require the
frequent application and coordination of knowledge for the
successful operation of the organization. The application of
knowledge may come from diverse origins that include the external
market (competition), internal initiatives (new product or new
marketing plan) or the process itself (material shortage or
quality issue).
Possible topics include:
-
KM processes and BP
Lifecycle
-
Measurement of knowledge
intensity in business processes
-
Frameworks and strategies
for KM and BPM integration at the business and technical levels
-
Knowledge processes and
their impact on BPM technology implementation success
-
KM issues created by
organizational implementations of BPM technologies (ERP, workflow and SOA-based
systems)
-
KM issues in complex inter-organisational
BPs
-
Knowledge intensive process
adoption in creative and agile BPs
-
BP design and improvement as
a set of coordinated collaborative KM processes
-
KM strategies for evolving
BP eco-systems
-
Issues related to knowledge
and productivity loss when BPs are outsourced
-
BP reengineering and
knowledge access as a result of ERP implementations
-
Knowledge process modeling
and management
Minitrack Co-Chair:
Ronald D Freeze (Primary
Contact)
Emporia State University
1200 Commercial Street
Emporia, Kansas 66801
Phone: 620-341–5685
Email:
rfreeze@emporia.edu
Olivera Marjanovic
The University of Sydney
Building: H69
Darlington, NSW 2006,
Sydney, Australia
Phone: +61-2-9351-8477
Email:
o.marjanovic@econ.usyd.edu.au
