Knowledge Management is continuously gaining importance in research and practice since economically growth economies are more reliant on the contribution of knowledge intensive businesses. Various methodologies to identify, capture, model and simulate knowledge transfers within business processes have been elaborated. These methodologies comprehend both the technical as well as the organizational aspect of knowledge being transferred in organizations.

This minitrack aims to provide insight on the economics of knowledge transfers on a macro or micro level. The macro perspective shall be employed to determine the overall economic benefit of knowledge transfer initiatives supported by knowledge management systems whilst the micro perspective should reveal the economic impact of a higher level of granularity, e.g. processes.

With the advancement of knowledge society, knowledge management and knowledge transfer play vital role in today's business world. Particular interest of this mini-track is on the relationship between the costs and the business benefits of knowledge management and knowledge transfer.

Possible contributions regarding the economics of knowledge management and transfer may include, but are not limited to the following:

• Costs associated with knowledge management and knowledge transfer
• Tangible and intangible (business) value of knowledge management systems
• Methods for measuring the costs and benefits of projects involving knowledge management systems
• Measuring, managing and promoting intellectual capital
• Economics of cross-organizational knowledge transfer
• Business models involving knowledge management and knowledge transfer
• The role of human, intellectual and social capital in knowledge management and knowledge transfer
• Economics of knowledge transfer across developed and emerging economies
• Value creation through education based knowledge transfer
• Benefits and costs of considering knowledge in the analysis of business processes
• Economics of sustainable knowledge management Ð potentials, barriers and critical success factors
• Motivations and financial expectations of cross-border knowledge transfer
• Contribution of knowledge management systems to firm performance and competitiveness
• Economics of talent management
• Financial effects of the Chief Knowledge Officer (CKO) position, knowledge managers, and other knowledge management related resources
• Financial rewards systems related to knowledge management and knowledge transfer
• Frameworks, models and theories related to the economics of knowledge management and transfer

Both conceptual and empirical papers with a sound research background are welcomed. All submissions must include a separate contribution section, explaining how the work contributes to the better understanding of knowledge management and knowledge transfer.

Carsten Brockmann is research assistant at the University of Potsdam in Germany and general manager of the German Software Research Association. His research focuses on the economic impact of software providers. Publications include articles in trade journals and contributions to scientific conferences. For two consecutive years he has been organizing the Enterprise System Adoption and Business Model mini-track, held during the AMCIS conference series. During last year's AMCIS 2010, his mini-track has attracted the highest amount of contributions within the Enterprise Systems track.

Narcyz Roztocki is an Associate Professor of Management Information Systems at the State University of New York at New Paltz. His research interests include IS/IT investment evaluation, IS/IT productivity, IS/IT investments in emerging economies, technology project management, and e-commerce. He has published in numerous journals and conferences including: the European Journal of Information Systems, the Journal of Computer Information Systems, the Electronic Journal of Information Systems in Developing Countries, Electronic Journal of Information Systems Evaluation, International Journal of Service Technology and Management, Journal of Global Information Technology Management, Journal of Information Science & Technology, and proceedings of the AMCIS, DSI, ECIS, ECITE and HICSS. In the past, Dr. Roztocki has co-chaired mini-tracks at HICSS (2006-2011) and AMCIS (2004-2011).

SUBMIT INQUIRIES TO:

Universität Potsdam

EMail: Carsten.Brockmann@wi.uni-potsdam.de

State University of New York at New Paltz

Email: roztockn@newpaltz.edu

Such knowledge systems are, in many respects, endangered. Indigenous peoples throughout the world are subject to external events, such as disease and war, which have annihilated certain populations in the past. In addition, efforts by outsiders to have the indigenous population assimilated into their world views frequently resulted in the loss of knowledge. Think of the Library at Alexandria. Now think of populations with only an oral history and retention of knowledge. What is lost when the last member of the population is gone?

Indigenous or traditional knowledge contributes to knowledge that tends to be classified as 'scientific' in a variety of modes. Because the knowledge of Indigenous peoples led them on a path of sustainability, such perspectives are of value in expanding the growing body of knowledge by humans. A series of topics addressing potential areas for combining Indigenous and other forms of knowledge are listed below.

Potential Topics may include:

• Sustainability
• Healthcare
• Technology
• Water
• Soil
• Agriculture
• Forestry
• Culture
• Resource Conservation
• Resource Management
• Education
• Spirituality
• Epistemologies
• Ecology
• Communication of Knowledge
• Organizations
• Intellectual Property

SUBMIT INQUIRIES TO:

Idaho State University

Email: trimkenn@isu.edu

RMIT University Melbourne

Email: nilmini.wickramasinghe@rmit.edu.au

This minitrack discusses knowledge management (KM) from an integrated perspective, i.e., the integration of knowledge management, learning, and business processes. It mainly focuses on two issues: a) how can knowledge, learning and business processes be integrated, and b) how can the related systems be integrated to enable an efficient workflow. Currently, even less learning environments take the context and the environment into account. Using mobile and ubiquitous technologies can lead to a paradigm shift in the construction of such learning environments: from static to highly contextualized knowledge and learning experiences. Based on the integration of knowledge and learning systems into social networks and social media applications, formal and informal collaborative interactions will further enhance this effect.

This minitrack focuses on the adoption and diffusion of corresponding approaches: How can knowledge, learning and business processes as well as the related systems be designed and interrelated for successful adoption and diffusion? This is the minitrack's leading question. Possible paper topics include:

• Integrating knowledge, learning and business processes as well as respective systems
• Using social networks and social media applications for KM and e-learning integration
• Contextualization, e.g. location-based services, mobile solutions, internationalization
• Usage, adoption, and success of integrated KM and learning systems
• Determining and measuring Return on Education (RoE)
• Concepts for competence-based learning
• Approaches for self-directed learning
• Concepts for open educational resources (OER)
• Implementations and case studies of integrated KM and learning systems

The minitrack should lead to comprehensive insights into integrated knowledge and learning solutions, bringing together researchers and practitioners interested in combining findings from two different fields. The content ranges from scientific approaches via prototypical implementations up to field reports. We encourage contributions addressing technology-oriented as well as human-oriented approaches.

Markus Bick is Professor of Business Information Systems at ESCP Europe Wirtschaftshochschule Berlin, Germany. His main research interests and activities are related to knowledge management, e-learning, convergent systems, ambient intelligence, and simulation. He teaches business and management information systems in the Masters, and MBA programs of ESCP Europe, as well as knowledge management in the Master program (M.Sc.) Virtual Education in Business Information Systems (VAWi) at the Universities of Bamberg and Duisburg-Essen. He earned a Ph.D. in Business Information Systems from the University of Duisburg-Essen, and a Diploma (M.Sc. equivalent) in business information systems from the University of Essen. He published his research work in national (German) and international Journals as well as peer-reviewed conferences. He is member of AIS, IFIP, Gesellschaft für Informatik e.V. (GI) and the German Academic Association on Business Research (VHB).

Jan M. Pawlwoski was born in 1971, originally from Essen, Germany. He owns a Masters' Degree and Doctorate in Business Information Systems (University of Duisburg-Essen). Since January 2008 Jan M. Pawlowski is working as Professor in Digital Media / Global Information Systems within the Faculty of Information Technology at the University of JyvŠskylŠ. This includes the research coordination of several national and European projects. Main research interests and activities are in the field of Global Information Systems, E-Learning, Modelling Learning-related Processes, Procedural Models, Learning Technology Standardisation, Quality Management and Quality Assurance for Education, and Mobile / Ambient Learning. Actively involved in research organisations (AACE, GI, IEEE) and in standardisation organisations (DIN, CEN, ISO/ IEC JTC1 SC36). Additionally he is acting chair of the CEN/ISSS Workshop Learning Technologies.

Stefan Smolnik is an Assistant Professor of information and knowledge management at the EBS Universität für Wirtschaft und Recht/Germany. He holds a doctoral degree from University of Paderborn/Germany. Before joining EBS Universität für Wirtschaft und Recht, he worked as a research and teaching assistant at this university's Groupware Competence Center. Stefan Smolnik has done research on the success and performance measurement of information and knowledge management systems, which has included several benchmarking studies. In addition, he is interested in the successful organizational implementation of social software. His work has been published in well reputed international journals and conference proceedings such as The Journal of Strategic Information Systems, the Business & Information Systems Engineering journal, the International Journal of Knowledge Management, the Business Process Management Journal, the Proceedings of the Annual Hawaii International Conference on System Sciences, and the Proceedings of the Annual International Conference on Information Systems.

SUBMIT INQUIRIES TO:

ESCP Europe Wirtschaftshochschule Berlin

Email: markus.bick@escpeurope.de

University of JyvŠskylŠ

Email: jan.pawlowski@jyu.fi

EBS Universität für Wirtschaft und Recht

Email: stefan.smolnik@ebs.edu

Knowledge flows across people, computers, and organizations, as well as across both space and time. This minitrack focuses on examining the nature and role of knowledge flows (e.g., knowledge transfer and knowledge sharing) among entities. Technical, managerial, behavioral, organizational, and economic perspectives on knowledge flows are examined.

Knowledge flows occur between individuals, among groups of individuals, and between organizations. This mini-track focuses on examining the nature and role of knowledge flows (e.g., knowledge transfer and knowledge sharing) among entities. Technical, managerial, behavioral, organizational, and economic perspectives on knowledge flows will be accepted and presented in this mini-track. Potential topics that this minitrack will address are:

• Characterization of the nature of knowledge flows.
• Design of information and communication systems that facilitate knowledge transfer and sharing.
• Technical challenges and solutions in the development and implementation of systems that facilitate knowledge flows.
• Managerial and organizational challenges/solutions in the institutionalization and implementation of processes and activities that facilitate knowledge flows.
• Intra- and inter-organizational processes for effective leverage of knowledge through knowledge transfer and sharing.
• Enablers and inhibitors of knowledge sharing and knowledge transfer behaviors.
• Effects of national, professional, and organizational cultures on knowledge transfer and knowledge sharing.
• Knowledge transfer and sharing behaviors within emergent organizational forms such as virtual communities.
• Role of information and communication technologies in managing knowledge flows.
• Knowledge reuse in organizations.
• Organizational and economic incentive structures for knowledge sharing and use.
• Knowledge acquisition processes
• Effect of organizational culture on knowledge transfer

K. D. Joshi is an associate professor of Information Systems at Washington State University. Dr. Joshi's research focuses on knowledge management and IT workforce issues. Her past research has appeared in IS journals and knowledge management books. She has also received three grants from the National Science Foundation to conduct her research. She is an associate editor for Communication of AIS and JOCEC journals.

Mark Nissen is an IS/Management professor at the Naval Postgraduate School. His research focuses on the study of knowledge and systems for innovation. MarkÕs publications span information systems, organization studies, project management, knowledge management, and related fields. He is Regional Editor (Americas) of the journal Knowledge Management Research & Practice.

Lynne Cooper has just assumed leadership of the Jet Propulsion Laboratory's Proposal Center at NASA's JPL, California Institute of Technology. As a practitioner-researcher, she implements and studies systems to support knowledge sharing, innovation, and risk characterization. She is on the editorial board for the International Journal of Knowledge Management.

SUBMIT INQUIRIES TO:
K.D. Joshi (Primary Contact)

Washington State University

Email: joshi@wsu.edu

Naval Postgraduate School

Email: MNissen@nps.edu

Jet Propulsion Laboratory

Email: lynne.p.cooper@jpl.nasa.gov

This minitrack aims to merge an ongoing discussion by researchers and practitioners interested in knowledge usage research issues in the context of knowledge-intensive BPs. In order to encourage papers from different organizational contexts dealing with different types of BPs, their associated KM processes and the systems that support each, we adopt a broad BP definition to include a set of logically linked and coordinated organizational tasks/activities that use organizational knowledge resources to create business value. Coordination patterns could range from highly predicable and predefined to those that evolve with the process themselves. Rather than focus exclusively on BPM technology, we adopt a holistic approach that encompasses four equally important components: strategy, processes, people and technology.

We particularly encourage multidisciplinary research related to knowledge management processes taking into account human and organizational aspects as well as the supporting BPM and KM technologies. Possible topics include:

• KM processes and BP Lifecycle
• Measurement of knowledge intensity in business processes
• Frameworks and strategies for KM and BPM integration at the business and technical levels
• Knowledge processes and their impact on BPM technology implementation success
• KM issues created by organisational implementations of BPM technologies (ERP, workflow and SOA-based systems)
• KM issues in complex inter-organisational BPs
• Knowledge intensive process adoption in creative and agile BPs
• BP design and improvement as a set of coordinated collaborative KM processes
• KM strategies for evolving BP eco-systems
• Issues related to knowledge and productivity loss when BPs are outsourced
• BP reengineering and knowledge access as a result of ERP implementations
• Knowledge process modeling and management

SUBMIT INQUIRIES TO:

Ronald Freeze
Emporia State University
Email : rfreeze@emporia.edu

Olivera Marjanovic
University of Sydney, Australia
Email: o.marjanovic@econ.usyd.edu.au

Amit Deokar
Dakota State University
Email: amit.deokar@dsu.edu

Knowledge management (KM) is beginning to have an impact on society. For example, we may actually see KM leading to less knowledge worker offshore outsourcing (although offshore sourcing for knowledge needs may increase) as it becomes difficult for organizations to maintain two or more classes of knowledge workers and wages and position will tend to equalize over national boundaries. Quality of life concerns will guide knowledge workers to where they want to live and work and this will also support equalization of living standards and critical infrastructure. This will be disruptive to the organization as traditional management and governance structures will be stressed to handle distributed knowledge in a distributed organization. Workers may rethink traditional careers as they may work in organizations where they never physically meet their boss or colleagues and will be more loyal to local organizations and local social structures. This will likely increase transience, a trend weÕre observing now in many organizations, and increased transience will likely lead to increased intellectual property and knowledge ownership issues.

Similarly, societal changes have an impact on KM. If hiring practices change as organizations hire and retain staff based on the knowledge they possess, this may actually lead to a higher valuation of older, experienced workers. This will tend to force knowledge workers into being lifelong learners if they are not already. Unfortunately, with the Baby Boomers expected to retire now and in the near future, organizations are faced with the problems of retaining the knowledge and expertise of this population. With Generation X and Y individuals prototypically having 'spiral' or 'transitory' career paths, this also impacts KM practices. With reduced birthrates in the developed countries, the increased immigration impacts KM in terms of under-utilization or undervaluing the immigrant population's knowledge. The increased rate of use of contingent (or non-standard) workers (e.g., contract employees, temporary employees, seasonal or non-permanent employees) also impacts the type of knowledge entering the organization and KM practices.

This minitrack seeks papers that investigate these impacts and explore how organizations are using KM to help meet these impacts on society and how these societal trends impact organizations. Possible topics include, but are not limited to:

• Using KM to increase citizen participation in government and society;
• Using KM to create citizen driven change in society or government;
• Using knowledge to change societies;
• Creating society wide Knowledge Systems;
• Improving living standards through KM and knowledge us;
• Knowledge loss risk management;
• Impact of immigration and cultural issues on KM initiatives ;
• Using KM to mitigate impacts of retirement and worker transience;
• Measuring risk of knowledge loss due to retiring or transient employees;
• Developing knowledge capture processes and technologies for retiring and transient workers;
• KM issues with retiring and transient workers and their impact on organizational governance and management processes;
• Developing KM Systems to mitigate risks of retiring, transient, and immigrating workers; and
• Valuation and knowledge utilization processes for (potential or actual) immigrant knowledge workers.

Murray E. Jennex is an associate professor at San Diego State University, editor in chief of the International Journal of Knowledge Management, editor in chief of Idea Group Publishing's Knowledge Management book series, co-editor in chief of the International Journal of Information Systems for Crisis Response and Management, and president of the Foundation for Knowledge Management (LLC). Dr. Jennex specializes in knowledge management, system analysis and design, IS security, e-commerce, and organizational effectiveness. Dr. Jennex serves as the Knowledge Management Systems Track co-chair at the Hawaii International Conference on System Sciences. He is the author of over 100 journal articles, book chapters, and conference proceedings on knowledge management, end user computing, international information systems, organizational memory systems, ecommerce, security, and software outsourcing. He holds a B.A. in chemistry and physics from William Jewell College, an M.B.A. and an M.S. in software engineering from National University, an M.S. in telecommunications management and a Ph.D. in information systems from the Claremont Graduate University. Dr. Jennex is also a registered professional mechanical engineer in the state of California and a Certified Information Systems Security Professional (CISSP).

The University of Arizona

Email: alex@eller.arizona.edu

San Diego State University

Email: Murphjen@aol.com, mjennex@mail.sdsu.edu

Members of the 'net generation' have grown up comfortable with digital networks and the social interactions such media have afforded. However, as they enter the workplace, organizations experience tensions because of their use of social networking and social media such as Facebook, Twitter, and Instant Messaging. The challenge is for executives to find ways to mobilize the creativity and energy of those who embrace these technologies but still enable the organization to protect its proprietary knowledge.

Papers solicited for this minitrack cover issues, challenges, ideas, and solutions for two aspects of knowledge management (KM) and social media (SM). On the one hand, SM offers unprecedented opportunities for sharing information and knowledge both among colleagues closely bound by shared interests but also among those representing the 'strength of weak ties' (Granovetter, 1973). On the other hand, SM, because of the ease with which information can be disseminated, threatens organizational control of information and increases the risk of the loss of intellectual property and proprietary knowledge. For this track, we encourage authors from academia, industry, governments, and non-profits, especially collaborations among these groups to address the tension between both these aspects of KM and SM.

We solicit early stage concepts, case studies, works-in-progress, and collaborative action research among academics, executives, and policy makers that illustrate innovative approaches and solutions. We especially seek papers that offer conceptual models combined with empirical evidence. Topics in this mini-track can include:

• Detailed case studies of how organizations manage the tension arising from the use of social media in the workplace
• Detailed case studies of how organizations are benefiting from social media and how they are managing the design and control of applications that use social media
• Economic analyses of the costs and benefits of social media to firms and organizations
• Ethical and legal aspects of using social media as part of an overall knowledge management strategy
• How crowdsourcing and other aspects of social media are used in innovation and new knowledge development
• Implications for knowledge security at the organizational level by the increasing use of social media and social networking services
• Risk management strategies for knowledge managers who want to use social media to benefit their organizations
  

Robert M. Mason has been professor of information at the Information School since 2005 and served as associate dean for research from 2006-2010. Previously, he was Sprint Professor of Business Administration and served as MIS department chair at Florida State University. His research focuses on cultural and ethical issues associated with information technology and on the organizational implications of new media.

Dianne P. Ford's research interests focus at areas that utilize her double major in MIS/OB and include: knowledge management, perceived value of knowledge, cross-cultural issues in management, organizational culture, trust, engagement, virtual harassment, and social media. She has published articles in IEEE: Transactions in Engineering Management, Knowledge Management Research & Practice, International Journal of Knowledge Management, Journal of Knowledge Management, various chapters, and has presented papers at Administrative Sciences Association of Canada, Academy of Management, International Conference on Information Systems, Hawaii International Conference for Systems Sciences, the Americas Conference of Information Systems.

Dianne P. Ford
Email: dpford@mun.ca

Knowledge Management Value, Success and Performance Measurements

Possible paper topics include:

• Frameworks and models for assessing knowledge management and/or organizational memory systems
• Methodologies and processes for measuring knowledge management and/or organizational memory success and performance
• Impact of knowledge management strategy, organization, systems, culture, and other issues on knowledge management/organizational memory success
• Organizational effectiveness/efficiency due to knowledge management/organizational memory/organizational learning, knowledge and organizational memory use
• Knowledge management, organizational memory, and organizational learning metrics
• Knowledge management, organizational memory, and organizational learning success factors and key performance indicators
• Benchmarking of knowledge management/organizational memory initiatives
• Case studies of knowledge management and organizational memory success and performance measurements
• Measuring knowledge management and/or organizational memory performance in global organizations and globally dispersed communities
• Effectiveness and/or efficiency of knowledge management/organizational memory systems
• Modeling and measuring the impact of social software on knowledge management performance
• Defining knowledge management and organizational memory success
• Rigorous anecdotes and user stories and their theoretical basis to facilitate the value of knowledge-based initiatives
• Developing grounded theory approaches to valuing knowledge-based initiatives
• Understanding knowledge-based initiatives' activities and output as service offerings and exploring their productivity
• Usage, adoption, and success of knowledge management methods

Email: Murphjen@aol.com or mjennex@mail.sdsu.edu

EBS Universität für Wirtschaft  und Recht

Email: stefan.smolnik@ebs.edu

David T. Croasdell

University of Nevada, Reno

Email: davec@unr.edu

Knowledge systems are typically far more complex organizationally and socially than most traditional information systems. For example, traditional enterprise resource planning systems typically must be used to get the organizational work done, whereas many knowledge systems are voluntary to use.

Knowledge systems are thus a class of systems quite distinct from the class of transactional information systems. Therefore, it is reasonable to assume that project management involved in the design and deployment of knowledge systems differs from the project management involved in traditional information systems projects. For example, numerous examples exist in the literature about knowledge systems deployment efforts that failed because the existing business cultures did not encourage and reinforce knowledge sharing, and the necessary organizational change could not be implemented partly because too little emphasis was placed on deployment. Such failures could often have been avoided if a more balanced effort between the design and deployment of knowledge systems had been implemented, and if both the design and deployment efforts had been managed through well-coordinated design and deployment projects. Indeed, deployment projects have a crucial role in implementing organizational and social changes required for successful knowledge systems use. Yet, deployment is often considered only as a phase in larger design-driven projects.

Researchers typically either study knowledge systems design (often through design science research) or deployment (often through behavioral science research). As a result, an integrative view spanning the entire life-cycle of knowledge systems has not received adequate emphasis in knowledge systems research, contributing to challenges practitioners face in knowledge systems use.

This minitrack calls for research contributions that span the dualism between knowledge system design and deployment research and/or the dualism between the design project and deployment project research. This minitrack thus calls for a new class of theories called Information Systems Design and Use Theories that help individuals and organizations design and use work systems and enabling knowledge systems holistically. This will provide theoretically-based normative advice on why, when, and how to devise new holistic work system and knowledge system designs to deal with the encountered breakdowns and to draw upon the knowledge embedded in the improvised workarounds. Knowledge systems are critical in the creation, management, and (re) use of requirements for new high-tech products as well as in supporting the sourcing of components and services in complex global supply chains.

Particularly welcome are research contributions focusing on industries and domains where large economic, organizational, and social benefits can be obtained from effective management of knowledge systems design and/or deployment projects.

Timo Käkölä

University of JyvŠskylŠ

Email: timokk@jyu.fi

The objective of this minitrack is to develop architectures of particularly social knowledge systems to support organizations facing changing environments. Organizational decision-making and learning are people-intensive processes. Individuals learn and share what they have learned with those 'nearby' them, who in turn share knowledge with others. Growth of knowledge and the understanding it brings enable organizations to react quickly to changing environments, a necessity for survival. However, because these needs are so strongly based in the social perspective, we believe that technological support of these systems should have a foundation that can recognize the social aspects of knowledge creation and use (see, for example, Brown and Duguid 2000).

Researchers and practitioners interested in submitting papers to this minitrack are encouraged to explore knowledge management (KM) architectures, tools, and social media technologies such as mashups in the context of knowledge systems Ð for example as related to supporting knowledge use and transfer or to organizational learning, particularly from a design science perspective. We welcome a wide range of approaches that focus on architectural design for knowledge-based or learning organizations.

Possible paper topics include:

• Methodologies, tools, processes, technologies for developing knowledge and/or organizational memory systems
• Empirical studies of designing and using KM tools and knowledge systems
• Systems design for social knowledge creation and use, e.g. social media system architectures
• Knowledge services and mashups
• Social media/Web 2.0 technologies as part of knowledge systems
• Cloud computing for supporting KM processes
• KM tools that map, track, or visualize social networks to facilitate knowledge sharing
• Evaluation of knowledge retrieval and representation methods
• Using semantic technologies to implement knowledge retrieval and representation
• Developing processes and systems for knowledge visualization techniques
• Science of design and design theory
• Philosophical foundations of design science
• Evaluation of design science research
• Design processes
• Representations for design
• Design evolution
• Business and organizational design
• Design for innovation
• Design economics
• Modularity and rules in design
• Architectures for design
• Meta-design control in design
• Design of software-intensive systems
• Learning-based systems design
  

Stefan Smolnik is an Assistant Professor of information and knowledge management at the EBS Universität für  Wirtschaft und Recht/Germany. He holds a doctoral degree from University of Paderborn/Germany. Before joining EBS Universität für  Wirtschaft und Recht, he worked as a research and teaching assistant at this university's Groupware Competence Center. Stefan Smolnik has done research on the success and performance measurement of information and knowledge management systems, which has included several benchmarking studies. In addition, he is interested in the successful organizational implementation of social software. His work has been published in well-reputed international journals and conference proceedings such as The Journal of Strategic Information Systems, the Business & Information Systems Engineering journal, the International Journal of Knowledge Management, the Business Process Management Journal, the Proceedings of the Annual Hawaii International Conference on System Sciences, and the Proceedings of the Annual International Conference on Information Systems.

The EBS Universität für  Wirtschaft und Recht endorses my involvement and attendance at HICSS and has the infrastructure to financially support that involvement.

Nassim Belbaly is Associate Professor of Information Systems and Associate Dean at GSCM-Montpellier Business School. He is also the head of the research field Management of Technologies & Organization Dynamics of the GSCM-Montpellier Business School research center (CEROM). Before he joined GSCM, he was adjunct professor at the University of Aix-Marseilles and Visiting Scholar and Principal Researcher at the Anderson Business School at UCLA, Los Angeles. His current research interests are Knowledge Management Systems/Information Management services and functionalities as well as open source technologies.

Richard Orwig is an Associate Professor of Information Systems at Susquehanna University. He has a Bachelor of Science degree in Math and a Bachelor of Arts in Philosophy from the University of Illinois. He has an MBA and Ph.D. from the University of Arizona. He worked as a software engineer in the court reporting industry for thirteen years before his Ph.D. studies. He has published in Journal of Management Information Systems, Journal of Visual Communication and Image Representation, Communications of the ACM, Journal of the American Society for Information Science and Technology, IEEE Computer, and Group Decision and Negotiations.

EBS Universität für Wirtschaft und Recht

Email: stefan.smolnik@ebs.edu

GSCM Montpellier Business School

Email: n.belbaly@supco-montpellier.fr

Susquehanna University

Email: orwig@susqu.edu

After two decades of Knowledge Management (KM) research, organizations continue to question the theory KM translates into practice through creating, sharing and transforming knowledge into business value. In particular we focus here on the contribution that KM makes to innovation and organizational agility.

More recently the focus of KM has also moved to include knowledge-based practices and how these can be applied in the new global paradigm, and in the face of challenging financial times. A fundamental transformation has been taking place in two directions: (1) exploring how the inflows and outflows of knowledge have expanded to accelerate internal innovation and expand the markets for external use of innovation, and (2) how KM is used to support organizational agility and sustain business agility. Both these themes support alternative approach to organizing for innovation and organizational agility in an open environment with multiple participants and stakeholders.

Both strategic themes explore the effectiveness of new methods and organizational structures for improving innovation and organizational agility by engaging a broader base of outside knowledge holders and raise important new issues about how knowledge is created and applied to derive business value, generate new ideas, and develop new products and solutions.

A strategic approach to these issues is an emerging research focus, and is one that is commanding attention among both theoreticians and practitioners alike. In line with this challenging research issue, the objective of this mini track is to draw appropriate papers on the broadest range of research methodologies including case studies, action research, experimentation, survey, and simulation.

Possible topics include, but are not limited to:

Suzanne Zyngier teaches Knowledge Management and in Business Systems. Her research centres on the governance of knowledge management strategies. Earlier Suzanne worked at both Monash and Swinburne Universities, and conducted her own business as a consultant. Suzanne has written journal articles, technical reports, book chapters and regularly presents papers at international conferences and to industry.

Jill Owen is a lecturer in Project Management in the School of Business University of New South Wales Canberra Campus. Her research adds to the Body of Knowledge and tools and techniques used to manage projects by focusing how Knowledge is used to manage ISD projects. Jill has published extensively in peer reviewed international conferences and journals.

University of New South Wales

Email: J.Owen@adfa.edu.au